Go to website
Review Summary
Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.
Delivery
"Delivered quicker than UK counterparts for orders placed at the same time. Good price Good product"
"Good service. the item was a good price and arrived well packaged and when promised."
"Good Experience. Decent delivery time"
Digital experience
"Prima betrouwbare webshop."
"Great website with a wide variety of cycling-related products at competitive prices."
"Ordering was easy but delivery was very very slow."
Choice
"amazing choice great price arrived on time"
"Kvalitetni proizvodi , širok asortiman , dobre cijene, brza isporuka"
"Brilliant range of products and super fast delivery"
Team expertise
"Great trust and honesty in the transaction"
"Very good, great service. I would recommend."
"Great price,service and communication.Highly recommended."
-
A. A.
29 Sept 2022
Verified reviewGreat seller good communication easy to track my order fast delivery thank you.
Reply from Bikeinn.com
Dear Thomas , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
29 Sept 2022
Verified reviewQuick and reliable service, hopefully the app will be back running again soon
Reply from Bikeinn.com
Dear Radovan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
29 Sept 2022
Verified reviewPurchased a pair if Sidi shoes for delivery to the UK. Everything handled perfectly, tracking was accurate and no customs or hidden fees of any kind. Would use again.
Reply from Bikeinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
29 Sept 2022
Verified reviewGood quality, fast delivery.
Reply from Bikeinn.com
Dear Simon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
29 Sept 2022
Verified reviewReacruin time very good from seller. Delivery a little bit long, but completely in line with initially communicated estimate.
Reply from Bikeinn.com
Dear Britta , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
29 Sept 2022
Verified reviewGood value but It was 4 days late.
Reply from Bikeinn.com
Hello Kevin, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,
-
A. A.
29 Sept 2022
Verified reviewPrice was good. Delivery took a little longer than I expected - didn’t appreciate that the items were coming from Europe. I saw from “tracking” that the courier had left the parcel with a neighbour because I was out but didn’t put a card through the door so I had to knock on several doors before I found it!
Reply from Bikeinn.com
Dear ANN , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
29 Sept 2022
Verified reviewPerfect service, quick postage, recommending for everyone to deal with them!!!
Reply from Bikeinn.com
Dear Simon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
29 Sept 2022
Verified reviewGood product, prize, delivery takes a bit of time
Reply from Bikeinn.com
Dear Fergus , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
29 Sept 2022
Verified reviewFast delivery.
Reply from Bikeinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
29 Sept 2022
Verified reviewGood
Reply from Bikeinn.com
Dear Kenneth , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
29 Sept 2022
Verified reviewShocking
Reply from Bikeinn.com
Hello Robert, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. We apologize for the inconvenience. Kind regards
-
A. A.
29 Sept 2022
Verified reviewEdullinen osa, joka sopi täydellisesti kohteeseensa.
Reply from Bikeinn.com
Hyvä asiakas, Kiitos, että jaoit kokemuksesi kanssamme. Tällainen palaute auttaa meitä parantamaan palveluitamme. Hauskaa päivän jatkoa, Kiitokset ja terveiset
-
A. A.
29 Sept 2022
Verified reviewBrand new Thule evo roof bars was the cheapest I could find , almost as cheap as 2nd hand& took less than a week to get to me , kept me upto date with delivery , I would definitely recommend this company
-
A. A.
29 Sept 2022
Verified reviewGreat service
Reply from Bikeinn.com
Dear Mark , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
29 Sept 2022
Verified reviewSatisfaction, fast delivery, all goods is ok. Minus: is missing enquiry about possibility returns unsuitable article
Reply from Bikeinn.com
Dear Roman , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Bikeinn.com
Dear Terry , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Show exchanges Hide exchanges -
A. A.
27 Sept 2022
Verified reviewI have used these guys a few times now and get good products at good prices on time!
Reply from Bikeinn.com
Dear Marco , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
27 Sept 2022
Verified reviewThe site is OK . The delivery to the UK took 7 days for £7.50 which for a small item was the slowest I have encountered. Part of the product was of poor quality and actually damaged my bike gps. The response from bikeinn was to say there is no problem with the order and then blame the customer for any damage. The all experience with bikeinn has left me £500 the poorer and lacking confidence in using online retailers from another country again.
Reply from Bikeinn.com
Hello James, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. In your particular case however we need to object as you decided to go for a ride even though you put your garmin 1030 into the 1/4 turn and felt that the fit and tension seemed poor. If you take the risk to do so, it is your decision but in this case we cannot take the responsibility then. Besides, it seems more likely that the plug connection of your Garmin was weak or defective, our product is of high quality and it did not break! We are sorry for the inconvenience. Kind regards
-
A. A.
27 Sept 2022
Verified reviewGood price, fast shipping.
Reply from Bikeinn.com
Dear Stephen , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
27 Sept 2022
Verified reviewPerfect!!!
Reply from Bikeinn.com
Dear Natalie , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reviews displayed in chronological order
Contact
Go to website
Certification
