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Review Summary
Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.
Delivery
"Delivered quicker than UK counterparts for orders placed at the same time. Good price Good product"
"Good service. the item was a good price and arrived well packaged and when promised."
"Good Experience. Decent delivery time"
Digital experience
"Prima betrouwbare webshop."
"Great website with a wide variety of cycling-related products at competitive prices."
"Ordering was easy but delivery was very very slow."
Choice
"amazing choice great price arrived on time"
"Kvalitetni proizvodi , širok asortiman , dobre cijene, brza isporuka"
"Brilliant range of products and super fast delivery"
Team expertise
"Great trust and honesty in the transaction"
"Very good, great service. I would recommend."
"Great price,service and communication.Highly recommended."
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T. K.
27 Jan 2025
Verified reviewWszystko zgodnie z zamówieniem.
Reply from Bikeinn.com
Dear TOMASZ, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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T. A.
27 Jan 2025
Verified reviewGoods did not arrive and have not been delivered anywhere in fact. Bikeinn have been completely useless in refunding my cost and indeed I have not been able to engage an actual person as all answers have been AI generated or replied to by someone NOT understanding the issue and NOT engaging re the problem. Totally unsatisfied and will not be using them again.
Reply from Bikeinn.com
Hello Tom, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot.
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I. L.
27 Jan 2025
Verified reviewI wanted a hydration back pack, a great range of selection was easy to find on bikeinn, the price for my Thule rail was the best I could find anywhere. Ordering was simple, delivery option were clear, communication for the delivery by tracking and notifications is great and delivery was on the predicted date. My second purchase from Bikeinn and I will definitely buy again. *****
Reply from Bikeinn.com
Dear Iain, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from I. L.
I am happy for you to use my feedback in whichever way helps you
Show exchanges Hide exchanges -
E. R.
27 Jan 2025
Verified reviewGood price, quick delevering.
Reply from Bikeinn.com
Dear Edwin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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W. D.
27 Jan 2025
Verified reviewThe Bikeinn was easy to navigate and find the products i required. There was no problems with delivery. Will use this site again.
Reply from Bikeinn.com
Dear WENDY, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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T. P.
14 Jan 2025
Verified reviewPolecam. P
Reply from Bikeinn.com
Dear TOMASZ, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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B. S.
14 Jan 2025
Verified reviewReally pleased
Reply from Bikeinn.com
Dear Barry, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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G. G.
14 Jan 2025
Verified reviewGreat tyres good service
Reply from Bikeinn.com
Dear Gareth, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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M. A.
14 Jan 2025
Verified reviewGreat prices. Good delivery.
Reply from Bikeinn.com
Dear mark duncan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. D.
14 Jan 2025
Verified reviewExcellent product. Fast delivery
Reply from Bikeinn.com
Dear Andrew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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S. M.
14 Jan 2025
Verified reviewProduct was a good price and arrived on time
Reply from Bikeinn.com
Dear Stewart, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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P. C.
14 Jan 2025
Verified reviewBIKEINN får fuld plade for masser af fede varer til gode priser og hurtig levering. Jeg kan anbefale BIKEINN.
Reply from Bikeinn.com
Dear Per, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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S. M.
14 Jan 2025
Verified reviewGood, no problems. I will definitely come back again. One star down only because of the delivery duration, but maybe was a problem of the delivery provider or the timing of the order at the end of the year.
Reply from Bikeinn.com
Dear Salim, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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R. J.
14 Jan 2025
Verified reviewThis is my another purchase. Good price, delivery takes some more time to Poland. I recommend
Reply from Bikeinn.com
Dear Rafal, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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J. A.
14 Jan 2025
Verified reviewgreat service and the best prices usually.
Reply from Bikeinn.com
Dear jonathan a parkes, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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J. H.
14 Jan 2025
Verified reviewExcellent value and extremely wide range of products available. All received safely and well packaged - the only delay being down to customs procedures.
Reply from Bikeinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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G. B.
14 Jan 2025
Verified reviewApart from a couple of minor things, it's a decent company with very good prices.
Reply from Bikeinn.com
Dear Gábor, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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S. Q.
14 Jan 2025
Verified reviewGood price good delivery
Reply from Bikeinn.com
Dear Sean, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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D. S.
14 Jan 2025
Verified reviewThanks this ticked all our boxes and got my son back out on his bike over Twixmas.
Reply from Bikeinn.com
Dear Daniel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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G. M.
14 Jan 2025
Verified reviewGood prices, reliable if slightly slow delivery as the tyres seem to come from abroad, but no complaints!
Reply from Bikeinn.com
Dear Graham, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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