Reviews for Bikeinn.com

Total: 3 522 reviews since 17/01/2021

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4.4

Based on 497 reviews from the last 12 months

  • 79%
  • 12%
  • 3%
  • 2%
  • 4%

icon sparkle Review Summary

Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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  • 79%
  • 12%
  • 3%
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  • Duncan C.

    28 Jan 2026

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    Easy and reliable

    Reply from Bikeinn.com

    Hello! Thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear that you found our service easy and reliable. Your feedback means a lot to us and motivates our team to continue providing the best experience possible. Best wishes! bikeinn team

  • Jaroslav T.

    28 Jan 2026

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    Všetko ok

    Reply from Bikeinn.com

    Hello! Thank you so much for your positive feedback and for taking the time to rate us. We're thrilled to hear that everything was satisfactory. If you have any further questions or need assistance, please don't hesitate to reach out. bikeinn team

  • Don M.

    14 Jan 2026

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    Super, no hassle, product arrived on time and as described..

    Reply from Bikeinn.com

    Hello, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that your product arrived promptly and met your expectations. Your satisfaction is our priority, and we look forward to serving you again in the future. Best wishes. bikeinn team

  • Karl P.

    14 Jan 2026

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    brilliant company, my 1st port of call for anything bike . fast delivery and items allways in stock.

    Reply from Bikeinn.com

    Hello, Thank you so much for your fantastic review! We’re thrilled to hear that you consider us your first choice for all your biking needs. Your recognition of our fast delivery and stock availability means a lot to us. We look forward to serving you again soon! Best regards. bikeinn team

  • Benn S.

    14 Jan 2026

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    I ordered a bicycle on the 6th of December and I still haven't received it. I was told ot would arrive on 16-18th December. When it hadn't arrived on the 17th I found out it hadn't even reached the dispatch centre in Spain. I was told new delivery dates of 24-26th December, I questioned this but was assured they deliver over Christmas so I had to cancel holiday plans, but it didn't arrive then either. When I emailed again the reply was "sometimes it takes a further 1-3 business days". Well today, the 30th, is the second of those "further" days and it still hasn't arrived. And the link they keep sending to track the delivery says the same thing it did on the 23rd.

    Reply from Bikeinn.com

    Hello, Thank you for sharing your experience with us. We genuinely apologise for the delays you’ve encountered and understand how frustrating this must be, especially during the holiday season. Your feedback is important, and we are committed to improving our service. Please reach out to our customer support team, and we will do our utmost to assist you further. Best regards. bikeinn team

    Reply from Benn S.

    Thanks for the swift response. I will continue to keep reaching out to the customer support team, and I have been since the 17th. Perhaps you could contact the courier for an update?

    Reply from Bikeinn.com

    Hello, Thank you for sharing your experience with us, and we sincerely apologise for the inconvenience you've encountered with your order. We understand how frustrating this delay can be, especially with your holiday plans affected. We take full responsibility for our actions and any inconvenience that arises. Please note though that delivery dates are estimates and not guaranteed, as external factors beyond our control may affect order delivery. Current status (16/01/2026 11:28) Delivered Also keep in mind that you can always choose between different transport companies if you are not satisfied with the service of a particular carrier. Your comments will be taken into account for continuous improvement. If you require further assistance, feel free to reach out to our customer service team. Kind regards. bikeinn team

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  • Stewart G.

    29 Dec 2025

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    Bought a few times from bikeINN and no issues at all. Good range of products and fast overseas delivery

    Reply from Bikeinn.com

    Hello, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you are satisfied with our product range and fast delivery. Your support means a lot to us, and we look forward to serving you again in the future! Best wishes. bikeinn team

  • Kerstin S.

    26 Dec 2025

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    I did not know this supplier, looked at reviews and trusted it. It was indeed a good shop, who sells at good price quality and ships quickly from Spain.

    Reply from Bikeinn.com

    Hello, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience shopping with us and that our prices and shipping met your expectations. Your feedback is invaluable, and we look forward to serving you again in the future! Best wishes. bikeinn team

  • Aleksandr S.

    25 Dec 2025

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    Good

    Reply from Bikeinn.com

    Hello, Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future. Best regards. bikeinn team

  • Pavel V.

    24 Dec 2025

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    Dodání bylo i přes vánoční svátky rychlé. Doporučuji.

    Reply from Bikeinn.com

    Hello! Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that your delivery was swift, even during the busy holiday season. Your recommendation means a lot to us, and we look forward to serving you again in the future! bikeinn team

  • Angelique R.

    21 Dec 2025

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    Great and quick delivery

    Reply from Bikeinn.com

    Hello, Thank you for your wonderful feedback! We're thrilled to hear that you received your order quickly and that you had a positive experience with us. Your satisfaction is our priority, and we look forward to serving you again. Best wishes! bikeinn team

  • Paul S.

    21 Dec 2025

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    All good !

    Reply from Bikeinn.com

    Hello! Thank you for your positive feedback. We're glad to hear you had a good experience with us. If you have any further thoughts or suggestions, please feel free to share. Best regards! bikeinn team

  • Peter R.

    21 Dec 2025

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    Great price and efficient delivery.

    Reply from Bikeinn.com

    Hello, Thank you so much for your kind words! We're thrilled to hear that you found our prices great and our delivery efficient. Your satisfaction is our priority, and we appreciate your support. Best regards. bikeinn team

  • Rod S.

    21 Dec 2025

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    Good price, quick turn around and good product.

    Reply from Bikeinn.com

    Hello, Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our pricing, turnaround time, and product quality. Your satisfaction is our priority, and we appreciate your support. Best wishes! bikeinn team

  • Frantisek K.

    21 Dec 2025

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    hodně zboží dobré ceny.

    Reply from Bikeinn.com

    Hello, Thank you for taking the time to share your positive feedback! We’re delighted to hear that you find our products and prices favourable. Your satisfaction is our priority, and we look forward to serving you again soon. Best regards. bikeinn team

  • Tonny Z.

    21 Dec 2025

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    Late shipments and lost packages and bad service

    Reply from Bikeinn.com

    Hello, Thank you for taking the time to share your experience. We genuinely apologise for the inconvenience caused by late shipments and service issues. Your feedback is important to us, which is why we have verified your claim. 12/12/2025 08:59 Denmark Randers SV The parcel has been delivered / dropped off. We are committed to improving our processes to serve you better in the future. Thank you for your understanding. bikeinn team

  • Massimo M.

    21 Dec 2025

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    Within few days ,I have received a perfect 28" rear wheel at a very good price/quality.

    Reply from Bikeinn.com

    Hello, Thank you for your fantastic feedback! We’re thrilled to hear that you received your 28" rear wheel promptly and found great value in it. Your satisfaction is our priority, and we appreciate you choosing bikeinn.com. Best wishes. bikeinn team

  • Harold H.

    21 Dec 2025

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    Fast delivery good black Friday sales.

    Reply from Bikeinn.com

    Hello! Thank you so much for your wonderful feedback. We're thrilled to hear that you had a positive experience with our fast delivery and great Black Friday sales. Your satisfaction is our top priority, and we look forward to serving you again in the future! bikeinn team

    Reply from Harold H.

    You're welcome

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  • Chris B.

    21 Dec 2025

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    All good, just bear in mind the £6.99 delivery is because it’s coming from Germany to the UK

    Reply from Bikeinn.com

    Hello, Thank you for your feedback! We appreciate your understanding about the delivery charges, as we strive to provide quality products from our international hubs. If you have any further questions or need assistance, please don’t hesitate to reach out. Best regards! bikeinn team

  • Jozsef K.

    21 Dec 2025

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    Minden rendben ment

    Reply from Bikeinn.com

    Hello! Thank you so much for your wonderful feedback! We're thrilled to hear that everything went smoothly for you. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. Best wishes. bikeinn team

  • Tamas B.

    21 Dec 2025

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    ....

Reviews displayed in chronological order

About Bikeinn.com

TRADEINN RETAIL SERVICES

Bikeinn is an online store specializing in cycling equipment, offering cycling enthusiasts worldwide everything they need for their sport. Their expert and dedicated team helps each customer optimize their cycling experience, regardless of age, skill level, or experience. The Bikeinn team provides first-class customer service and online support. Bikeinn is one of 18 sports stores belonging to the Tradeinn Group, which boasts over 2.6 million items in a 30,000 m² main warehouse, representing more than 10,000 brands and shipping to 180 countries. Leading TOP brands include Garmin, Shimano, SRAM, Mavic, Specialized, DT Swiss, Castelli, Northwave, and many more.

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C/ Pirineus, 9, Celrà 17460

www.tradeinn.com/bikeinn/en Sports
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