Review Summary
Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.
Delivery
"Delivered quicker than UK counterparts for orders placed at the same time. Good price Good product"
"Good service. the item was a good price and arrived well packaged and when promised."
"Good Experience. Decent delivery time"
Digital experience
"Prima betrouwbare webshop."
"Great website with a wide variety of cycling-related products at competitive prices."
"Ordering was easy but delivery was very very slow."
Choice
"amazing choice great price arrived on time"
"Kvalitetni proizvodi , širok asortiman , dobre cijene, brza isporuka"
"Brilliant range of products and super fast delivery"
Team expertise
"Great trust and honesty in the transaction"
"Very good, great service. I would recommend."
"Great price,service and communication.Highly recommended."
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Samuel B.
16 Dec 2025
Verified reviewHappy.
Reply from Bikeinn.com
Hello, Thank you for sharing your positive experience with us! We're thrilled to hear that you're happy with your purchase. Your satisfaction is important to us, and we look forward to serving you again in the future. Best regards. bikeinn team
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Zoltan B.
16 Dec 2025
Verified reviewI looked at a lot of products over the weekend. The 15% Black Friday discount didn't apply to any of them. Hmm... Interesting... (By the way I like your store.)
Reply from Bikeinn.com
Hello and thank you for your feedback! We're glad to hear you enjoy our store. We apologise for any confusion regarding the Black Friday discount. If you have any specific products in mind, feel free to reach out so we can assist you further. Your satisfaction is important to us! bikeinn team
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Sven V.
16 Dec 2025
Verified reviewPakketje was incompleet en miste een onderdeel. Er zat ook schade op het pakketje en de doos was zwaar beschadigd met een missend omhulsol
Reply from Bikeinn.com
Hello, Thank you for sharing your feedback with us. We're truly sorry to hear that your package arrived incomplete and damaged. We understand how disappointing this must be, and we appreciate you bringing this to our attention. Please feel free to reach out to our customer service team so we can assist you further. Best regards. bikeinn team
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Evangelos N.
16 Dec 2025
Verified reviewFast shipping, plethora of components to choose and very competitive prices. What's not to like ? Bikeinn is highly recommended
Reply from Bikeinn.com
Hello, Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our fast shipping, wide variety of components, and competitive prices. Your recommendation means a lot to us, and we look forward to serving you again in the future! Best regards. bikeinn team
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Sion W.
16 Dec 2025
Verified reviewGreat speedy service at a competitive price.
Reply from Bikeinn.com
Hello! Thank you for your fantastic review! We’re thrilled to hear that you experienced our speedy service and found our prices competitive. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Best regards! bikeinn team
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Peter M.
30 Nov 2025
Verified reviewArrived on time and well packed. Good value for money.
Reply from Bikeinn.com
Hello, Thank you for your positive feedback! We’re delighted to hear that your order arrived on time and that you found it to be a good value for money. If there’s anything more we can assist you with, please don’t hesitate to reach out. Best regards. bikeinn team
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Anthony W.
30 Nov 2025
Verified reviewcame on time and good product would be nice to get an incentive to shop again
Reply from Bikeinn.com
Hello, Thank you for your wonderful review! We're thrilled to hear that your order arrived on time and that you're pleased with the product. Your feedback about incentives is appreciated, and we will certainly take it into consideration as we strive to enhance our customer experience. Best wishes, bikeinn team
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Michael M.
25 Nov 2025
Verified reviewGreat prices great reliable service
Reply from Bikeinn.com
Hello and thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our prices and service. Your satisfaction is our top priority, and we look forward to serving you again in the future. Best wishes! bikeinn team
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Carl henrik S.
24 Nov 2025
Verified reviewSuperfast delivery!
Reply from Bikeinn.com
Hello! Thank you so much for your positive feedback. We're thrilled to hear you had a superfast delivery experience with us! Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. If you have any further feedback or questions, feel free to reach out. bikeinn team
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Mark heritage A.
24 Nov 2025
Verified reviewAlways great price and quick delivery
Reply from Bikeinn.com
Hello, Thank you so much for your fantastic review! We're thrilled to hear that you are satisfied with our prices and delivery times. Your positive feedback motivates us to continue providing the best service possible. We look forward to serving you again soon! bikeinn team
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Arie D.
22 Nov 2025
Verified reviewOuick response and delivery right on time, no complaints.
Reply from Bikeinn.com
Hello, Thank you so much for your positive feedback! We’re thrilled to hear that you experienced quick responses and timely delivery. Your satisfaction is our top priority, and we appreciate your support. Best regards. bikeinn team
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Rona W.
22 Nov 2025
Verified reviewWide selection of products, I was kept informed about my order and it was delivered on schedule.
Reply from Bikeinn.com
Hello, Thank you so much for your wonderful review! We're thrilled to hear that you appreciated our wide selection of products and the timely delivery of your order. Your satisfaction is our priority, and we look forward to serving you again in the future. Best regards. bikeinn team
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Kamil Z.
22 Nov 2025
Verified reviewDelivery was in timely manner
Reply from Bikeinn.com
Hello, Thank you so much for your kind words! We're thrilled to hear that your delivery was timely. Your feedback is greatly appreciated, and we strive to maintain this standard for all our customers. Best regards. bikeinn team
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D. B.
20 Nov 2025
Verified reviewSite navigation not the best with too many brands. More generally though the returns process is both slow and expensive from the UK. The postage to return an item is almost double the cost of the initial postage to the customer. This should be highlighted up front to be fair to customers.
Reply from Bikeinn.com
Hello, Thank you for your feedback. We understand that navigating our site and the returns process can be frustrating, and we appreciate you bringing this to our attention. We are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive transport and thus reduce logistics and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or a different item from what is published on our website has been delivered. Your comments will help us improve and ensure a better experience for our customers. If you have any further concerns, please feel free to reach out. Best regards. bikeinn team
Reply from D. B.
The return need not be free but charging £12.99 for a return isn't correct. The item weighed less than 125grms. Your costs are amongst the most expensive return costs in the market generally. You seem to have missed the point entirely and what it looks like is you have made a profit out of the return.
Reply from Bikeinn.com
Hello, Thank you for sharing your feedback with us. We understand how important a smooth returns process is and appreciate your comments about site navigation. As our company is based in Spain all shipments are returned to Spain as well in a compiled shipment (groupage) with several local hubs in the UK and Germany. Considering logistc aspects as well as costs that can include additional fees for VAT, fuel surcharges, or customs duties our return prices are still very competitive in the international market. Your insights help us improve, and we’re here to assist if you have any further questions or need support. Best regards. bikeinn team
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Csaba T.
19 Nov 2025
Verified reviewquick, cheap, good
Reply from Bikeinn.com
Hello there! Thank you so much for your fantastic review. We're delighted to hear that you found our service quick and affordable. Your satisfaction means a lot to us, and we look forward to serving you again soon! Best regards. bikeinn team
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Richard B.
17 Nov 2025
Verified reviewGoede prijzen, snelle levering. 2de goede ervaring!
Reply from Bikeinn.com
Hello! Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed our competitive prices and fast delivery on your second experience with us. Your satisfaction is our priority, and we look forward to serving you again soon! Best wishes. bikeinn team
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Luis G.
17 Nov 2025
Verified reviewVery good
Reply from Bikeinn.com
Hello! Thank you for your wonderful review. We're thrilled to hear that you had a positive experience with us! Your satisfaction is our priority, and we look forward to serving you again in the future. Best regards. bikeinn team
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Nils A.
16 Nov 2025
Verified reviewGood price and fast delivery. Therefore, everything was fine with my order.
Reply from Bikeinn.com
Hello, Thank you for your wonderful review! We’re thrilled to hear that you found our prices competitive and enjoyed a speedy delivery. Your satisfaction is our priority, and we look forward to serving you again in the future. Best regards. bikeinn team
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Gordon H.
16 Nov 2025
Verified reviewEasy navigation on website, great price, swiftly despatched and received on time, couldn't ask for more !
Reply from Bikeinn.com
Hello, Thank you so much for your wonderful feedback! We’re delighted to hear that you found our website easy to navigate and that your order was received promptly. Your satisfaction is our top priority, and we truly appreciate your support. Best regards. bikeinn team
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Ben C.
15 Nov 2025
Verified reviewGood prices, the trade off is slower delivery but it was still here within a week. This was my second order (tyres on both occasions) and it went well and saved me some money. Not as much as I thought since delivery wasn't free, but not bad.
Reply from Bikeinn.com
Hello, Thank you for taking the time to share your experience with us. We’re glad to hear that you found our prices competitive and that your orders went smoothly. We appreciate your feedback regarding delivery, as it helps us improve. If you have any further questions or need assistance, feel free to reach out. Best regards. bikeinn team
Reviews displayed in chronological order