What do Internet users think about aubade.com ?

Aubade is praised for an easy, smooth shopping experience and quick ordering, with a website that customers describe as well laid out and simple to use. Many reviews also mention beautiful lingerie, good fit, and a service that feels efficient from purchase to delivery. Customers repeatedly highlight fast shipping, quick delivery, and helpful customer service, including a swift refund when one item arrived with a flaw. The brand is also noted for its good photos, sizing information, and a wide choice of products. Aubade gathers overwhelmingly positive reviews with 1244 reviews published in total and an average rating of 4.7 stars.

What is aubade.com's address ?

10 rue du Colonel Driant 75001 Paris

Reviews for Aubade.com

Total: 1 244 reviews since 17/02/2019

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4.7

Based on 338 reviews from the last 12 months

5

84%
4

7%
3

4%
2

2%
1

4%

1 ★

2 ★

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4 ★

5 ★

Review Summary

Aubade is praised for an easy, smooth shopping experience and quick ordering, with a website that customers describe as well laid out and simple to use. Many reviews also mention beautiful lingerie, good fit, and a service that feels efficient from purchase to delivery.

This summary is AI-Generated

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Helpful?

Delivery

151 reviews mention delivery, with 89% positive feedback.

"Very fast shipping - thank you"

"Amazingly great product line. Ease of shopping &amp; express delivery."

"Nice stuff and good quality. Very elegant. I feel very good. Well packed and quick delivery."

Digital experience

80 reviews mention the digital experience, with 88% positive feedback.

"The navigation on site was easy and straight forward."

"I totally love Aubade the site is easy to use , there is a wide selection , delivery is always quick"

"It is all very nice and friendly website. It is easy in use and very clear. Clear overview of whether your size is available."

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5 ★

Oscar H.
18 Apr 2025
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Livraison rapide, produit de qualité.
Experience from: 12 Apr 2025
Sonia J.
14 Apr 2025
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Commande parfaite. Livraison très rapide. Colis un peu cassé à l arrivée
Experience from: 10 Apr 2025
A. B.
13 Apr 2025
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Fantastisch as allways
Experience from: 10 Mar 2025
Ana G.
10 Apr 2025
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Retour marchandise difficile et toujours attendre remboursement. Article avec peu descriptif
Experience from: 2 Apr 2025
Palaguta N.
7 Apr 2025
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1,11E 13
Experience from: 2 Apr 2025
Nathalie D.
3 Apr 2025
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Assez simple pour procéder à une commande
Experience from: 29 Mar 2025
D. V.
1 Apr 2025
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I think they changed the bra size I used to be 75D but the stardust balcony and an other new model do not fit unfortunately so I had to return my whole order. Other than that everything looked great and returning was easy.
Experience from: 12 Feb 2025
Philippe T.
1 Apr 2025
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Top rapide et efficace merci
Experience from: 29 Mar 2025
Regine B.
30 Mar 2025
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Service rapide et efficace
Experience from: 25 Mar 2025
Frederique L.
28 Mar 2025
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Expédition rapide et belle qualité produit
Experience from: 15 Mar 2025
Arnaud M.
27 Mar 2025
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Sur le site aucun problème. Mais la livraison est désastreuse. DHL m'indique que le colis est livré alors que je n'ai pas reçu le colis, malgré la preuve de livraison. J'ai mis mon numéro mais le livreur ne m'a pas contacté. DHL me renvoie vers vous car il ne peut rien faire de plus
Experience from: 21 Mar 2025
Y. B.
20 Mar 2025
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Cecile was very friendly and Service minded. Very nice conversation and comprehensive support. Super
Experience from: 13 Feb 2025
Dominique D.
20 Mar 2025
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Rapide et efficace
Experience from: 15 Mar 2025
Patricia K.
18 Mar 2025
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Commande simple et envoi rapide.
Experience from: 12 Mar 2025
C. B.
15 Mar 2025
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Beautiful fabrics and perfect fit. High quality in beautiful designs.
Experience from: 27 Jan 2025
J. W.
15 Mar 2025
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nice online shop. very nice products. The only disadvantage is that you can only pay by credit card. If there were more methods, I would order more.
Experience from: 26 Jan 2025
Reply from Aubade.com

Dear Customer, Thank you for your kind words about our online shop and products! We truly appreciate your feedback regarding the payment options. We understand that offering more methods can enhance the shopping experience, and we will certainly take your suggestion into consideration as we strive to improve. Best wishes, Aubade Paris
D. S.
15 Mar 2025
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Very easy to navigate and order products
Experience from: 31 Jan 2025
S. S.
15 Mar 2025
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Good quality but when you Need to return anything is I wouldnt recomment. They refunded 20 euro less than I have paid for with no explenation.
Experience from: 26 Jan 2025
Reply from Aubade.com

Dear Customer, We acknowledge receipt of your review and thank you for taking the time to write to us. Your satisfaction is at the heart of our concerns, and we are very sorry to hear that your experience did not meet your expectations. You have indicated that you received €20 less than expected in your refund, which we sincerely regret. Please kindly note that the return shipping costs for orders from the Netherlands amount to €6.50 and are automatically deducted from your refund. Additionally, you used a 10% discount on your order, which was applied to every item in your purchase. A member of our Customer Care team will contact you shortly to provide you with a detailed breakdown of the refund amount. We thank you for your understanding and remain at your disposal for any further information. Kind regards, Aubade Paris
A. S.
15 Mar 2025
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All good.
Experience from: 22 Jan 2025
L. D.
15 Mar 2025
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Perfect as usaul. Returning is easy, communication and getting your money back could be faster. But i haven't send back for a while. The Lingerie is beatiful and fits perfects one of the best brands my girlfriend owns
Experience from: 24 Jan 2025
Reply from Aubade.com

Dear Customer, Thank you for your wonderful review! We’re delighted to hear that you find our lingerie beautiful and that it fits perfectly. We appreciate your feedback regarding our returns process and communication - we are always looking to improve our services. Your support means a lot to us, and we look forward to continuing to serve you and your girlfriend! Best regards, Aubade Paris