Reviews for Aubade.com

Dear Customer, Thank you for sharing your feedback. We are very sorry to hear that you have not yet received your parcel and understand how frustrating this situation must be. Unfortunately, the delivery could not be completed at the provided address and the parcel has now been returned to our logistics centre. Our customer service team is already looking into this matter and will be reaching out to you shortly to find the best possible solution. We sincerely apologise for the inconvenience caused and appreciate your patience while we work to resolve this for you. Kind regards, Aubade Paris

Beste klant, Bedankt dat u de tijd heeft genomen om uw ervaring met ons te delen. We begrijpen dat het vervelend is om op een terugbetaling te moeten wachten. Uw retourzending is op 9 juli bij ons logistiek centrum aangekomen en wordt momenteel verwerkt. Onze gebruikelijke verwerkingstijd bedraagt maximaal 10 werkdagen na ontvangst van de retour. We doen ons best om de terugbetaling zo snel mogelijk af te ronden. Heeft u in de tussentijd nog vragen of is er iets onduidelijk? Neem dan gerust contact op met onze klantenservice via contact@aubadepro.com. We helpen u graag verder. Met vriendelijke groet, Aubade Paris

Dear Customer, Thank you for taking the time to share your feedback. We understand that you are looking forward to receiving your refund. We can confirm that your return parcel arrived at our logistics centre today and will be processed as soon as possible. Our usual processing time is up to 10 business days from the date we receive the return. Once your return has been processed, your refund will be issued promptly. If you have any questions in the meantime, please don't hesitate to contact our customer service team at contact@aubadepro.com. We are always happy to help. Kind regards, Aubade Paris