What do Internet users think about whisky.fr ?

Whisky is often described as easy to order from, with a site that customers find simple to navigate and available in English and French. The main feeling that comes through is speed, with many buyers pleased by fast delivery and clear service, especially when ordering from abroad. Customers also mention careful packaging, efficient tracking, and bottles arriving in good condition. Some highlight customer service as especially helpful, and a few say they found products there that were hard to locate elsewhere. Whisky gathers overwhelmingly positive reviews with 2770 reviews published in total and an average rating of 4.7 stars.

Reviews for Whisky.fr

Total: 2 770 reviews since 31/01/2018

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4.7

Based on 188 reviews from the last 12 months

5

88%
4

6%
3

1%
2

2%
1

3%

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Review Summary

Whisky is often described as easy to order from, with a site that customers find simple to navigate and available in English and French. The main feeling that comes through is speed, with many buyers pleased by fast delivery and clear service, especially when ordering from abroad.

This summary is AI-Generated

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Helpful?

Delivery

237 reviews mention delivery, with 93% positive feedback.

"Super fast delivery! Thank you ;-)"

"Perfect service and delivery"

"In line with my latest experiences, excellent customer service, very fast delivery, great packaging, top product. Recommended shop!"

Digital experience

58 reviews mention the digital experience, with 90% positive feedback.

"Very easy to navigate and find exactly what your looking for."

"Easy to navigate the site."

"I order from Sweden, and the speed of delivery is faster and better than our own gov owned store that take week to deliver. Also whiskey.fr offer so…"

Choice

29 reviews mention choice, with 97% positive feedback.

"Nice selection for a good price"

"Very solid choice / varaities of spirits"

"Wide choice of whiskies with reasonable prices. Good delivery time with also reasonable prices. I would gladly recommend."

Team expertise

12 reviews mention our team's expertise, with 100% positive feedback.

"Perfect customer service specially for oversee client like me."

"Perfectly wrapped item and great suggestions from staff"

"Very good, great service. I would recommend."

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A. A.
20 Feb 2022
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Nothing to complain about 👍👍
Experience from: 31 Jan 2022
A. A.
20 Feb 2022
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fast delivery, bad costumer service
Experience from: 29 Jan 2022
A. A.
18 Feb 2022
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Good
Experience from: 28 Jan 2022
A. A.
18 Feb 2022
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I was ordered 2 bottles of glendronach 18. But one of them was spilt not broken. Probably cork problem.
Experience from: 27 Jan 2022
Reply from Whisky.fr

Hello, We apologize for the inconvenience caused. A staff member of our service has contacted you by email in order to bring you a solution. Sincerely, Rachel Be Cordialement -Best Regards -Mit Freundlichen Grüssen! Rachel La Maison du Whisky
A. A.
18 Feb 2022
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Quick and perfect delivery
Experience from: 29 Jan 2022
A. A.
18 Feb 2022
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Thank you
Experience from: 22 Jan 2022
A. A.
18 Feb 2022
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I like customer service and fast delivery.
Experience from: 26 Jan 2022
A. A.
18 Feb 2022
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Fast and safe delivery is good.
Experience from: 23 Jan 2022
A. A.
16 Feb 2022
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Still the same problem! Again poorly packed and the box is demaged!
Experience from: 25 Jan 2022
Reply from Whisky.fr

Hello, A member of our staff has contacted you by e-mail following your complaint. Please come back to us by answering directly in the mail. Sincerely, The LMDW team Cordialement -Best Regards -Mit Freundlichen Grüssen! Rachel La Maison du Whisky

Reply from A. A.

Hello, My reaction was for the last two orders (400048846 and 400046027). Attached pictures of both. And I also add text I sent to your colleague: "...Last two orders I received from you have damaged rum boxes inside the original box. The reason is obvious - it's poorly packed. Bottles are inserted into the protective bag, but in the paper box and without any other protective material like bubbles. Or it can be done in sifferent way - bottle removed from the paper box and packed separately from the paper box which can be unbolded..." Thanks, Karel Dne út 1. 2. 2022 14:54 uživatel Rachel Be (Maison du Whisky) napsal:

Reply from Whisky.fr

Hello, I apologize for the inconvenience caused. Unfortunately, we do not have any boxes to send you to replace the damaged ones, I am sorry. However, I offer you a credit of 20€ to be used in your next order. Thank you in advance for your feedback. Best regards, Rachel Be Cordialement -Best Regards -Mit Freundlichen Grüssen! Rachel La Maison du Whisky

Reply from A. A.

Thanks, I'd appreciate that! Br, Karel Dne čt 3. 2. 2022 8:45 uživatel Rachel Be (Maison du Whisky) napsal:

Reply from Whisky.fr

Hello, Please find below the code to fill in at the time of payment: Code: Code: 20FID74510 Valid 1 time until 31/05/2022. Cannot be combined with any other promotional code. Sincerely, Rachel Be Cordialement -Best Regards -Mit Freundlichen Grüssen! Rachel La Maison du Whisky

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A. A.
16 Feb 2022
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You are the best web site of my life ❤
Experience from: 27 Jan 2022
A. A.
16 Feb 2022
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Very good service
Experience from: 26 Jan 2022
A. A.
16 Feb 2022
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very fast delivery. thank you LMDW
Experience from: 22 Jan 2022
A. A.
16 Feb 2022
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excellent safe packing , fast delivery, good price!
Experience from: 27 Jan 2022
A. A.
16 Feb 2022
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Le maison du whiskey was the only online retailer who carried a particular whiskey I wanted. I ordered 2 bottles. The shipping was quick and communication was good from the courier DHL. All in all, an excellent experience.
Experience from: 25 Jan 2022
A. A.
8 Feb 2022
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Good, quick, realistic
Experience from: 21 Jan 2022
A. A.
8 Feb 2022
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All best.
Experience from: 14 Jan 2022
A. A.
8 Feb 2022
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All went fint 👌
Experience from: 20 Jan 2022
A. A.
8 Feb 2022
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Very fast to get the Amrut Spectrum
Experience from: 23 Jan 2022
A. A.
8 Feb 2022
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Very fast delivery and reliable, super!
Experience from: 20 Jan 2022
A. A.
8 Feb 2022
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Great shopping experience
Experience from: 20 Jan 2022