Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
A. A.
22 Apr 2023
Verified reviewDealing with Bristol Street Motornation Stockton came as a breath of fresh air after being failed by two other dealers the previous week on what should have been and was a simple car purchase. Having found that Bristol Street had the vehicle we were looking for in the right specification and importantly at the right price we called, paid a small deposit, and arranged to collect the vehicle after working through a couple of questions. It really was all very easy. Jo was a superb point of contact, recording a video of the vehicle to show us around our chosen vehicle (as we are 150 miles or so from the dealership) and dealing with everything that was needed behind the scenes. On the day of collection Jo picked me up from the train station, quickly sorted some paperwork and got me on the road home with a full charged car within the hour. The car itself was exactly as described and in beautiful condition. I’m sure it’ll serve our family well for many years to come. I can highly recommend both Bristol Street Motornation Stockton, the Nissan Leaf and Jo.
-
A. A.
22 Apr 2023
Verified reviewI'd definitely recommend Bristol Street Motors Ford Stoke to friends and family because I got the perfect vehicle, had a brilliant salesman (Stu) and the whole process was quick and easy.
-
A. A.
22 Apr 2023
Verified reviewIt was a great experience. The seller, Adam, was super helpful and friendly. He made an excellent offer and we got a great car.
-
A. A.
22 Apr 2023
Verified reviewPurchasing a bike was easy, I dealt with Ben who was professional and friendly. Ben made sure everything went smoothly with my purchase and even followed through afterwards to make sure I was still happy. I would definitely purchase a bike from them again.
-
A. A.
22 Apr 2023
Verified reviewprofessional to deal with and made purchase very easy
-
A. A.
21 Apr 2023
Verified reviewEasy and straight forward purchase
-
A. A.
21 Apr 2023
Verified reviewA thoroughly professional service from start to finish.
-
A. A.
20 Apr 2023
Verified reviewExcellent Customer services. Staff very helpful . They explained about the car I bought.Discussed Finance, servicing, Warranties .They answered any Questions I had.
-
A. A.
20 Apr 2023
Verified reviewGreat service from a great team and made me feel I mattered
-
A. A.
20 Apr 2023
Verified reviewExcellent all round service - very happy, thank you.
-
A. A.
20 Apr 2023
Verified reviewStreamlined and quick
-
A. A.
20 Apr 2023
Verified reviewStaff was very polite, knowledgeable and friendly
-
A. A.
20 Apr 2023
Verified reviewGood
-
A. A.
20 Apr 2023
Verified reviewexcellent
-
A. A.
20 Apr 2023
Verified reviewFriendly staff, customer focused and honest!
-
A. A.
20 Apr 2023
Verified reviewSalesman Tom was high standard and patient. During the purchase of the car, there was no pressure to "buy extras", everything was fully explained and went very smoothly. I picked up the car at a convenient time for me.
-
A. A.
20 Apr 2023
Verified reviewVery friendly, informed, and stress-free purchase of a car.
-
A. A.
20 Apr 2023
Verified reviewExcellent and 100% professional
-
A. A.
20 Apr 2023
Verified reviewExcellent Sales Team and Good Aftersales
-
A. A.
20 Apr 2023
Verified reviewGood all round experience
Reviews displayed in chronological order