Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
A. A.
4 May 2023
Verified reviewIt was good, super helpful team and easy enough to get a test drive and move forward with purchasing the car
-
A. A.
4 May 2023
Verified reviewOverall very good
-
A. A.
4 May 2023
Verified reviewThey found the car i asked and was looking for.
-
A. A.
4 May 2023
Verified reviewI found Nissan Bristol St Motors Northampton very 'user friendly ' with staff very professional, courteous & polite. Just couldn't do enough to assist in my dealings. Very patient as I had plenty of questions.
-
A. A.
4 May 2023
Verified reviewVery good
-
A. A.
4 May 2023
Verified reviewExcellent service at Kia Edinburgh, customer service was top notch and would definitely go back.
-
A. A.
4 May 2023
Verified reviewReally happy
-
A. A.
4 May 2023
Verified reviewI had a great experience at Vertu Land Rover Nelson because of the helpful and friendliness of the staff, especially Poppie. A pleasure to do business with
-
A. A.
3 May 2023
Verified reviewStaff friendly and helpful.
-
A. A.
3 May 2023
Verified reviewVery professional 👏 Helped every step of the way
-
A. A.
3 May 2023
Verified reviewGreat service.
-
A. A.
3 May 2023
Verified reviewAbsolutely fantastic!
-
A. A.
3 May 2023
Verified reviewVery good
-
A. A.
3 May 2023
Verified reviewUnbelievable service! Would highly recommend to anyone looking to buy a new car!
-
A. A.
3 May 2023
Verified reviewFANTASTIC!
-
A. A.
3 May 2023
Verified reviewThe staff were very friendly Help Fall and made me Fill Welcome would go back there again.
-
A. A.
3 May 2023
Verified reviewVertu Honda Grantham were great because they listened to my requirements and responded accordingly. At no time did I feel pressurised to buy. I dislike pushy sales staff and am pleased to say that at no time did I feel uncomfortable dealing with Vertu Grantham. Altogether a pleasant and satisfactory car buying experience.
-
A. A.
3 May 2023
Verified reviewThis was my first experience as a Vertu customer, but from the way my car purchase has gone so far, I have been very impressed.
-
A. A.
2 May 2023
Verified reviewGreat service from Chris, will definitely be back.
-
A. A.
2 May 2023
Verified reviewGood service from the employees their and will buy again.
Reviews displayed in chronological order