Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
28 May 2023
Verified reviewCar in excellent condition inside and out and as described. Video sent quickly, Delivered to the door Ben Kent pleasure to deal with - great car.
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A. A.
28 May 2023
Verified reviewHighly professional, polite, respectful and professional. highly recommended!
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A. A.
28 May 2023
Verified reviewstaff were helpful and polite and I was happy with my purchase
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A. A.
28 May 2023
Verified reviewHelpful staff, stress free purchase
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A. A.
28 May 2023
Verified reviewUsed regularly easy to navigate
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A. A.
27 May 2023
Verified reviewExcellent service
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A. A.
27 May 2023
Verified reviewGood dealership
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A. A.
27 May 2023
Verified reviewFIRST CLASS
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A. A.
27 May 2023
Verified reviewI love dealing with Bristol Street Motors which I have done for a number of years. I find the team very friendly, knowledgeable and honest. I also find that they treat me like a valued customer. I wouldn't dream of purchasing a new vehicle anywhere but Bristol Street Motors, they give me confidence that nothing will go wrong.
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A. A.
27 May 2023
Verified reviewI would highly recommend this dealership, nothink is too much trouble, they found my mini at another dealership miles away and had it bought to redditch, the whole transaction was straight forward from start to finish
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A. A.
27 May 2023
Verified reviewExcellent service from start to finish
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A. A.
27 May 2023
Verified reviewAs a previous customer I had dealt with Macklin before and I expected a very good level of service and I was not disappointed.
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A. A.
27 May 2023
Verified reviewVERY GOOD
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A. A.
26 May 2023
Verified reviewThe pre delivery work on my vehicle was excellent and thorough. Extras were a bit pricey Would have liked a confirmation email to say my payment had gone in to your account. Overall was a good experience.
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A. A.
26 May 2023
Verified reviewVery pleasant
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A. A.
26 May 2023
Verified reviewExcellent service, friendly, informative, not pushy, goes the extra mile to meet my personal needs, expectations.
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A. A.
26 May 2023
Verified reviewI had a great experience at Bristol Street Motors Vauxhall Chesterfield. The team went above and beyond to ensure I felt well taken care of, everything was explained to me in a way that I would understand and they answered all of my questions.
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A. A.
26 May 2023
Verified reviewHighly Recommended. Great service
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A. A.
26 May 2023
Verified reviewGreat website and fantastic service
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A. A.
26 May 2023
Verified reviewStaff were professional, polite and helpful, everything was smooth, easy and hassle free
Reviews displayed in chronological order