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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
3 Jun 2023
Verified reviewA thoroughly professional yet very friendly apprach from the salespeople. The car is in excellent condtion and I look forward to enjoying driving it for a long time.
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A. A.
3 Jun 2023
Verified reviewReally helpful, friendly, knowledgeable, 10/10
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A. A.
3 Jun 2023
Verified reviewExcellent experience from start to finish
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A. A.
3 Jun 2023
Verified reviewI had no problems in purchasing the veichle and all employees was helpful and supportive
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A. A.
3 Jun 2023
Verified reviewOn the pickup day they have well prepare for the vehicle
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A. A.
3 Jun 2023
Verified reviewVertu Doncaster were efficint in contacting me and explaining the sale process for the car I was interested in. The car was well prepared and serviced, cam belt changed and one or two things put right one of which was after the sale. The salesperson was transparent with the sale costs and documentation. The sale with trade in was fairly stragithforward and I guess we were easy customers but neverhteless it was a freindly and stressfree experince. There was some minor after sale issues that needed sorting and these were sorted out quickly and mimimal fuss. Vertu sorted the taxing process out and the notification to the DVLA of my trade in vehicle.
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A. A.
3 Jun 2023
Verified reviewExcellent experience from start to finish, great choice of vehicles in my price range and really lovely staff especially (Julie) who was very knowledgeable and I felt very happy and comfortable through the whole process of purchasing my new (used) vehicle.
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A. A.
3 Jun 2023
Verified reviewGreat service very happy!
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A. A.
2 Jun 2023
Verified reviewvery good
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A. A.
2 Jun 2023
Verified reviewVery helpful staff we where made to feel comfortable with no pressure put on us to buy.
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A. A.
2 Jun 2023
Verified reviewThe service from Ikram and Tahir were great, would highly recommend them to friends and family wanting to buy a car
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A. A.
1 Jun 2023
Verified reviewGreat service and great car!
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A. A.
1 Jun 2023
Verified reviewExcellent service thank you
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A. A.
1 Jun 2023
Verified reviewGreat service, constantly looking to find a suitable deal for you & ensuring the car is at an acceptable standard for taking away, if not they offer to resolve these small issues at your convenience with any local Bristol street motors or Vertu garage. Would highly recommend.
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A. A.
1 Jun 2023
Verified reviewGood experience
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A. A.
1 Jun 2023
Verified reviewperfect from start to finish - no hard sell, everything explained and organised at my pace and convenience Staff happy and helpful especially Georgia
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A. A.
1 Jun 2023
Verified reviewI recommend it 100%
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A. A.
1 Jun 2023
Verified reviewVery good
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A. A.
1 Jun 2023
Verified reviewExcellent, couldn't fault it.
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A. A.
31 May 2023
Verified reviewVery good and very professional
Reviews displayed in chronological order
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