Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
25 Jul 2023
Verified reviewReally great service very slick and quick support even though buying remotely.
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A. A.
25 Jul 2023
Verified reviewI'd definitely recommend Bristol Street Motors Ford Stoke because it was a very good experience from start to finish and I was kept in the loop all the time
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A. A.
25 Jul 2023
Verified reviewGreat staff Great prices fantastic cars
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A. A.
25 Jul 2023
Verified reviewVery satisfied
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A. A.
25 Jul 2023
Verified reviewExcellent service from Macklin Motors, Galsgow
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A. A.
25 Jul 2023
Verified reviewExcellent from start to finish.
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A. A.
25 Jul 2023
Verified reviewSee Asim Khan
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A. A.
24 Jul 2023
Verified reviewThe staff were polite and courteous throughout the process of purchasing my car. I am extremely satisfied with my customer experience.
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A. A.
23 Jul 2023
Verified reviewVery good experience, this is my first electric car and Alan explained it all to me and I am really pleased with the aftercare and the new car!
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A. A.
23 Jul 2023
Verified reviewThe staff were extremely helpful and professional throughout the transaction. I would recommend their services.
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A. A.
22 Jul 2023
Verified reviewExtremely happy with the sales experience
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A. A.
22 Jul 2023
Verified reviewI had the pleasure to deal with Bristol Street Motors Halifax purchasing my new car and the experience was excellent overall. The sales representative, Tom Coles, was incredibly professional, very approachable and went out and beyond to accommodate for all my requests. He knew I travelled from far, so provided me with as much detail and information as possible via email and video reviews. The on site service was outstanding and i felt well attended to. All my questions were answered and all finance, insurance and service packages well explained. The customer service did not simply end after the purchase which is a great sign.
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A. A.
21 Jul 2023
Verified reviewThank you to the entire team of Bristol Street Motors. I am impressed with the positive, professional experience I had when buying a vehicle. I highly recommend this team.
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A. A.
21 Jul 2023
Verified reviewThis was my 3rd car from bsm they are a brilliant company would nit go anywhere else.
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A. A.
21 Jul 2023
Verified reviewstaff were great, very helpful, made the purchase very easy and went above and beyond to find the car i wanted
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A. A.
21 Jul 2023
Verified reviewGreat service, friendly, helpful, knowledgeable staff. Lovely showroom will definitely go back and consider getting future cars from Bristol Street Motors
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A. A.
21 Jul 2023
Verified reviewMacklin motors are very professional from start to finish and the sales assistant that I delt with was a pleasure to deal with, nothing was any problem.
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A. A.
20 Jul 2023
Verified reviewvery good not pushy listened to what we required and found us a fantastic car
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A. A.
20 Jul 2023
Verified reviewWhen purchasing a car from Bristol Street motors our initial sales advice was great but this was not followed through. Bristol Street motors corrected their errors very quickly which we really appreciate. We are very happy with our car purchase.
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A. A.
20 Jul 2023
Verified reviewI would recommend Bristol Street Motors for their excellent service
Reviews displayed in chronological order