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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
3 Sept 2023
Verified reviewBrilliant service from a dedicated team.
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A. A.
3 Sept 2023
Verified reviewwell done to claude spencer for a good service all round .sold me the car with no pressure and being honest . thank you claude spencer.
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A. A.
3 Sept 2023
Verified reviewWe visited Bristol Street motors to buy a used car. The vehicle was excellently prepared and the deal offered was better than expected, so thanks especially to Jay and Arif for helping us so considerately.
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A. A.
2 Sept 2023
Verified reviewLive over 260 miles away service could not have been better great sales man would bye again great service 👍
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A. A.
2 Sept 2023
Verified reviewEverything we experienced was very professional, friendly and helpfull, The salesman Gregg was very good at helping us to deciede on the car we bought.
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A. A.
2 Sept 2023
Verified reviewBrilliant service
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A. A.
2 Sept 2023
Verified reviewMy experience was positive throughout the purchase of my new car. The sales team were fantastic and the way they wanted to make me find a car I was happy with and comfortable in after recently having an accident was fantastic. The team were also great in their follow ups after purchase ensuring I was happy.
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A. A.
2 Sept 2023
Verified review1st class service nothing too much
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A. A.
2 Sept 2023
Verified reviewFantastic to deal with, nothing was too much trouble and after care is first class.
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A. A.
2 Sept 2023
Verified reviewFriendly & professional customer service throughout.
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A. A.
2 Sept 2023
Verified reviewReally good, James proctor the salesman was very helpful, he explained everything in an easy non pushy way , definitely recommend
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A. A.
2 Sept 2023
Verified reviewSatisfied
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A. A.
2 Sept 2023
Verified reviewProfessional, courteous and well informed on all options available.
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A. A.
1 Sept 2023
Verified reviewExcellent service, I was made to feel comfortable as soon as I arrived. Everything was clearly explained, would definitely recommend
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A. A.
1 Sept 2023
Verified reviewRichard at Bristol Street Motornation Derby was very helpful, it was a quick process, I felt very comfortable throughout the process from the test drive to discussing the finance details.
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A. A.
1 Sept 2023
Verified reviewKnowledgeable and friendly staff
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A. A.
1 Sept 2023
Verified reviewSam and the rest of the team were amazing start to finish. They ensured I got the right car for me and took me through the whole process. Sam took me for a test drive and talked me through the car and it's features. I'm so glad I was able to buy my car from Bristol Street Motors Wigan and I hope we cross paths again when buying another car. Thanks again to Sam and the rest of the team.
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A. A.
1 Sept 2023
Verified reviewVERY HELPFULL.
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A. A.
1 Sept 2023
Verified reviewexcellent customer service!
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A. A.
31 Aug 2023
Verified reviewVery pleasant and well informed service.
Reviews displayed in chronological order
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