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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
13 Sept 2023
Verified reviewvery good great service recommend to friends and family
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A. A.
13 Sept 2023
Verified reviewVery easy process of buying my new car as well as trading in my old vehicle. The after sales help as also been great
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A. A.
13 Sept 2023
Verified reviewExcellent service throughout
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A. A.
13 Sept 2023
Verified reviewLovely staff who are willing to help with your choice of car, not pushy at all. Cant recommend them enough just a great experience.
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A. A.
13 Sept 2023
Verified reviewLovely and easy.....not pushy....just helpful
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A. A.
13 Sept 2023
Verified reviewVery good, great service would recomment
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A. A.
13 Sept 2023
Verified reviewCompletely satisfied 😊😊
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A. A.
13 Sept 2023
Verified reviewI have always found Bristol Street Motors to be professional and friendly.
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A. A.
13 Sept 2023
Verified reviewI bought a Skoda Kodiaq from Bristol Steet Motors, Vauxhall, Durham. The salesman was Gary. He was spot on and very helpful throughout. I live in Sheffield, and had the vehicle delivered to my home. From initial contact to receipt of the car took 5 days. The car is in excellent condition. Staff were very good in giving any info needed. Only downside is I think the vehicle valet could have been better inside. However, I would definitely use them again for a future purchase. The entire purchase was conducted remotely and was very efficient.
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A. A.
13 Sept 2023
Verified reviewA Smooth 10/10 experience to puchase my lovely Mokka X :)
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A. A.
13 Sept 2023
Verified reviewI liked their professional, friendly and no-pressure approach to selling cars. I would buy again from them and would recommend to others.
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A. A.
13 Sept 2023
Verified reviewVery professional and friendly
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A. A.
13 Sept 2023
Verified reviewVery professional. Great service.
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A. A.
13 Sept 2023
Verified reviewWe have bought from them before and have been impressed by their customer service.
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A. A.
13 Sept 2023
Verified reviewKyron was professional and true to his word, a credit to hyundai Nottingham ,hassle free thank you
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A. A.
13 Sept 2023
Verified reviewGreat experience- explained all my options fully and gave me all the information I needed to make an informed decision. Friendly and welcoming staff who gave me the time I needed
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A. A.
13 Sept 2023
Verified reviewPerfect no problems no pushy sales rep
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A. A.
13 Sept 2023
Verified reviewBristol Street Motors Ford Stoke were fantastic because the sales executive Jacob listened to my requirements and filtered out the cars that didn't fit my needs then went through the 1s that did then eliminated them 1 by 1 till we were left with just a couple then explained both pros and cons of the vehicles which in turn helped with my decision, nothing was too much trouble for Jacob which in turn made it a pleasure to purchase the car. 11/10 for Jacob thank you😁
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A. A.
13 Sept 2023
Verified reviewThe service I received was professional, helpful and friendly. I was very satisfied and would use them again.
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A. A.
13 Sept 2023
Verified reviewThe experience at Bristol Street Motors Vauxhall Sunderland was fantastic because I had lots of doubts about going all electric and had many many questions. Michael was extremely patient and helpful. Everything was spot on.
Reviews displayed in chronological order
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