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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
27 Sept 2023
Verified reviewVery slick online/remote buying process and very helpful staff
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A. A.
27 Sept 2023
Verified reviewReally helpful service from start to finish. Great car and great people to deal with.
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A. A.
27 Sept 2023
Verified reviewThe team at Honda could not be more helpful. They take you through every step of your purchase explaining all the options available. Very happy to make them my go to dealer for a new car in the future.
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A. A.
27 Sept 2023
Verified reviewthe amount of effort Sarah put into the sale was outstanding. from viewing the car to hand over we was always made to feel welcome. will be returning for our next car
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A. A.
27 Sept 2023
Verified reviewVertu Land Rover Chesterfield staff were good because they searched for a vehicle for me and had it transferred into branch so that I could purchase directly from them as this was my local dealer. Overall a great experience from start to finish and nothing was any trouble for them. Very easy to deal with.
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A. A.
27 Sept 2023
Verified reviewvery good staff
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A. A.
27 Sept 2023
Verified reviewFantastic service from Vertu - Chris was the salesman - professional and very informative, keeping me informed every step of the way. Kevin who delivered the bike was also very knowledgeable. Would not hesitate to deal with KenA and his team again.
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A. A.
27 Sept 2023
Verified reviewCar is great but was delivered empty of fuel , should have been full as agreed and a windscreen wiper blade was in bits
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A. A.
27 Sept 2023
Verified reviewShopping experience was great. Had a Fantastic sales experience from Tyrone at Vertu Toyota Chesterfield. The branch manager was excellent and customer service was excellent too. Would recommend Vertu Toyota Chesterfield.
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A. A.
27 Sept 2023
Verified reviewThey are the best dealers I have ever visited Ryan helped me everything I need to go through all the process of thank you again Ryan
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A. A.
27 Sept 2023
Verified reviewGreat experience and transaction when purchasing my new car.
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A. A.
27 Sept 2023
Verified reviewA great experience and our sales contact, Kin was lovely!
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A. A.
27 Sept 2023
Verified reviewI was pleased with Vertu Honda Bradford and would recommend them because the person will help me. Andy was a really great help made my purchase easy and stress-free.
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A. A.
27 Sept 2023
Verified reviewVery happy with the service
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A. A.
26 Sept 2023
Verified reviewMatt from Northampton was a refreshing surprise.. he wascfull of vehicle knowledge and patient throughout... you need to clone him across the dealership...
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A. A.
26 Sept 2023
Verified reviewgreat service, friendly and helpful
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A. A.
26 Sept 2023
Verified reviewI knew exactly what car I wanted and when I found it online at Motornation Derby I was happy to pay a reservation fee because having had a phone chat with them I was very confident that if I didn't want the car on visiting the fee would be returned with no problem. Richard sent a personal video of the car to me in advance, and I was pretty confident I would buy it, so we also set up some of the purchase paperwork in advance. He was super-helpful when we got there, everything was very easy and we drove it gone really happy with all elements of the purchase. I'd be very happy to recommend them, and to buy from them again. It's so stressful buying a car, but these guys are genuinely great to deal with thank you.
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A. A.
26 Sept 2023
Verified reviewNot bad service
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A. A.
26 Sept 2023
Verified reviewGood experience
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A. A.
25 Sept 2023
Verified reviewThe whole experience of buying the Renault Zoe was excellent and I would thoroughly recommend Renault Nottingham to family and friends. Andrei was the sales-person and he was very professional indeed.
Reviews displayed in chronological order
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