Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
26 Oct 2023
Verified reviewI bought my second Ford (used car) from BSM Ford Birmingham. A smooth experience as usual - helpful and smiling staffs including Matt, mark and Damien. I always go there for my servicing, MOT and purchase because of the professional 'feel good' experience and brilliant customer service.
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A. A.
26 Oct 2023
Verified reviewI had a very good experience with Vertu land Rover Chesterfield, Ashley Platts was very courteous and explained everything in detail.
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A. A.
26 Oct 2023
Verified reviewMansfield Honda Kevin Wong very good
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A. A.
26 Oct 2023
Verified reviewI am happy with the way I was treated by the the Customer service team
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A. A.
25 Oct 2023
Verified reviewBen was so helpful and honest. Everything explained and double checked. As an older person I found buying my car from Bristol Street motors an easy process.
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A. A.
25 Oct 2023
Verified reviewRachel was amazing and very helpful, she took time to go through all of the steps to purchase my new car. Thank you Rachel
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A. A.
25 Oct 2023
Verified reviewVery good great service and a pleasure to deal with.
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A. A.
24 Oct 2023
Verified reviewVery good service jamie my salesman was amazing
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A. A.
24 Oct 2023
Verified reviewBristol Street Motors made changing my car a very pleasant experience. The first time this has happened.
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A. A.
24 Oct 2023
Verified reviewVery professional
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A. A.
24 Oct 2023
Verified reviewThe staff at Ford Redditch were excellent in dealing with my purchase of the Ford Fiesta. They showed professionalism and experience in the knowledge of the car and answered all my queries throughout the transaction. I would certainly recommend this dealership to anybody who wants to buy a car. Well done Ford
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A. A.
24 Oct 2023
Verified reviewThe experience at Bristol Street Motors SKODA Chesterfield was good because Susan Fairchild who dealt with the sale throughout made it a most pleasant experience, I also want to take this opportunity to thank you and all your team there in Chesterfield for a smooth and timely purchasing experience of our new vehicle, Thank you again.
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A. A.
24 Oct 2023
Verified reviewI would recommend Bristol Street Motors Dacia Bradford to friends and family because my service has been excellent and I am Extremely happy with my new car.
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A. A.
24 Oct 2023
Verified reviewSite was very easy to navigate with lots of relevant info at hand.
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A. A.
24 Oct 2023
Verified reviewEasy company to deal with, very friendly staff who put no pressure on the individual to buy. Always a good selection of well prepared vehicles and great service all round. would definitely use again.
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A. A.
23 Oct 2023
Verified reviewNice friendly and helpful people willing to go the extra mile to give you what you want.
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A. A.
23 Oct 2023
Verified reviewVery good, great service. Staff was very helpful. I would recommend.
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A. A.
23 Oct 2023
Verified reviewA straightforward way of purchasing the car we wanted. Good value. Jordan was very helpful and easy to deal with. The remote delivery and pick-up of my traded-in car worked well. I strongly recommmend Vertu in Nottingham.
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A. A.
22 Oct 2023
Verified reviewVery happy
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A. A.
22 Oct 2023
Verified reviewExcellent service from start to end of my purchase, the team were on top of everything. One of my best car buying experiences. Thanks
Reviews displayed in chronological order