Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
15 Nov 2023
Verified reviewAn overall exerlant experience, at every point of the sale Jacob was in contact to explain 5he next part of the journey. I love my car and 100% happy.
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A. A.
15 Nov 2023
Verified reviewExcellent from start to delivery
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A. A.
15 Nov 2023
Verified reviewvery good
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A. A.
15 Nov 2023
Verified reviewSuper knowledgeable and friendly staff!
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A. A.
15 Nov 2023
Verified reviewBuying my used car was a straightforward and pleasurable experience. Everything was explained to me, the communication from Dan Butler was fantastic, I look forward to returning to Bristol Street Motors for my servicing, using my wonderful service plan I have in place and would have no hesitation in recommending the dealership to anyone looking to purchase a used vehicle. Thank you Dan and the whole team!
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A. A.
15 Nov 2023
Verified reviewQuality service, very happy 😊
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A. A.
15 Nov 2023
Verified reviewExcellent staff very kind. They were very helpful and professional.
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A. A.
15 Nov 2023
Verified reviewVery good
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A. A.
15 Nov 2023
Verified reviewJason and Matin went above and beyond to find me a vehicle that was exactly what I wanted, finding a vehicle from another site that suited my needs perfectly. They ensured the vehicle was within my budget monthly and remained in contact with me through the buying process to ensure I knew what was happening. Beyond happy with the vehicle and the service I have received and would not go anywhere else for any other vehicles that I purchase. I have also recommended the site to family members who have gone on to purchase a vehicle after years of putting it off as they made to feel extremely comfortable and had everything explained to make them at ease. Amazing service from start to finish.
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A. A.
15 Nov 2023
Verified reviewThey made buying a used car easy, without being pushy.
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A. A.
15 Nov 2023
Verified reviewAndy at Bristol Street Worcester was great , took me through the whole experience of purchasing the car which i had not done for the past 20 years .
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A. A.
15 Nov 2023
Verified reviewExcellent service start to finish nothing to much trouble
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A. A.
15 Nov 2023
Verified reviewVery friendly - very professional
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A. A.
15 Nov 2023
Verified reviewIlektra was extremely helpful and once my finance ends on my current car, I hope she is still there because I would buy my next one from her too.
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A. A.
15 Nov 2023
Verified reviewPerfect service throughout
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A. A.
15 Nov 2023
Verified reviewFirst class service great sales just excellent from start to finish 👏 thanks from Allan keenan Glasgow
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A. A.
15 Nov 2023
Verified reviewvery good intelligent sales service
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A. A.
15 Nov 2023
Verified reviewvery professional
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A. A.
15 Nov 2023
Verified reviewBrilliant service!
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A. A.
15 Nov 2023
Verified reviewVery welcoming and friendly team. Nick Dean whom helped us to purchase our car kept us fully informed and updated about our purchase and was very professional. Will certainly consider using them again in the future. Thanks for our lovely car🚗
Reviews displayed in chronological order