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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
16 Feb 2024
Verified reviewVery happy with the service and car.
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A. A.
16 Feb 2024
Verified reviewGreat customer service from the whole team at Stafford!
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A. A.
16 Feb 2024
Verified reviewExcellent, Mike, the sales assistant I dealt with was polite, not pushy and very professional.
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A. A.
16 Feb 2024
Verified reviewexcellent service. very helpful and clear in the information they gave me. jamie who sold me the car was a credit to his company
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A. A.
16 Feb 2024
Verified reviewDaniel at the derby branch has been amazing from start to finish with my car, i am very pleased and very happy with my experience
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A. A.
16 Feb 2024
Verified reviewAlmost.
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A. A.
15 Feb 2024
Verified reviewTaylor from Redditch Bristol Street was very professional/friendly/supportive and informative - excellent customer service. Not had customer service like this from a car dealer for a very long time - well done!
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A. A.
15 Feb 2024
Verified reviewFirst class
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A. A.
15 Feb 2024
Verified reviewConsistently good service over many years with the purchase of several vehicles.
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A. A.
15 Feb 2024
Verified reviewExcellent service. Friendly and knowledgeable salesman
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A. A.
14 Feb 2024
Verified reviewThank you
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A. A.
14 Feb 2024
Verified reviewGreat after sales service.
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A. A.
14 Feb 2024
Verified reviewVery good service
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A. A.
14 Feb 2024
Verified reviewExcellent
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A. A.
14 Feb 2024
Verified reviewExcellent service at all times
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A. A.
14 Feb 2024
Verified reviewEasy to deal with, professional, great cars
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A. A.
14 Feb 2024
Verified reviewMany thanks Vertu Honda Newcastle Take a bow John Walker
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A. A.
13 Feb 2024
Verified reviewExcellent choice and customer service
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A. A.
13 Feb 2024
Verified reviewEfficient, not pushy! Great communication with the salesperson.
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A. A.
13 Feb 2024
Verified reviewExcellent in all respects. The salesman Matthew made the buying process simple and enjoyable. He was knowledgeable and follow up service continued to be good too.
Reviews displayed in chronological order
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