Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Very helpful and knowledgeable salespeople with reasonable priced cars."
"Great and very friendly staff. They very helpful."
"The sales representative Luke has been very helpful and friendly."
Friendliness & courtesy
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
16 Jun 2024
Verified reviewMy experience at Bristol Street Motors Peugeot Banbury was cracking because excellent service, great choice of cars, super helpful staff especially Quentin, a great buying experience
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A. A.
16 Jun 2024
Verified reviewRecommended by son and fantastic service throughout
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A. A.
16 Jun 2024
Verified reviewThe sale person was 'on the ball'. Quick and efficient.
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A. A.
16 Jun 2024
Verified reviewCannot fault the customer service from Mazda in Redditch. Very happy with my purchase. Buying a car was something I actually found quite daunting as I worried id be pressured by a pushy sales rep. Nothing could be further from what happened. Jodene made the whole experience pleasant. There was no hard sell which I'd previously experienced from other car dealerships. She was courteous and helpful throughout who offered a wealth of knowledge regarding the spec of the car. Jodene is an absolute credit to your team. I would happily promote your company based on my experience and I would wholeheartedly point friends and family to Jolene.
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A. A.
16 Jun 2024
Verified reviewSite easy to navigate, salesman very helpfull
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A. A.
16 Jun 2024
Verified reviewCustomer service was perfect
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A. A.
15 Jun 2024
Verified reviewsimple without the hassle
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A. A.
15 Jun 2024
Verified reviewFind them very polite and helpful in finding me a replacement car to suit my needs and comfortv
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A. A.
15 Jun 2024
Verified reviewFantastic.... Customer service excellent.
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A. A.
15 Jun 2024
Verified reviewFirst class service very friendly staff lovely facilities and made welcome from the moment I entered the dealership
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A. A.
15 Jun 2024
Verified reviewFriendly dealership and good quality car purchase, they were really knowledgable about the car and honest about it's range as an EV.
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A. A.
15 Jun 2024
Verified reviewvery good customer service
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A. A.
15 Jun 2024
Verified reviewService and delivery good
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A. A.
15 Jun 2024
Verified reviewNo problem with the purchase I would definitely return staff very helpful
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A. A.
15 Jun 2024
Verified reviewI'd recommend Vertu Land Rover Bolton to a friend because I was treated very well by the sales person, he tried to smooth any problems straight away. There was no hiccups the purchase went through smoothly.
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A. A.
15 Jun 2024
Verified reviewNice salesman Michael....did what we asked
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A. A.
15 Jun 2024
Verified reviewSuperb service from Mazda Redditch
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A. A.
15 Jun 2024
Verified reviewVery professional and friendly service .
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A. A.
15 Jun 2024
Verified reviewProfessional from start to finish with no pushiness. They showed us the car we were interested in and explained everything from the car information and finance. Would be our first port of call when we need a new car.
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A. A.
15 Jun 2024
Verified reviewExcellent service from Tia when buying my Dacia.
Reviews displayed in chronological order