Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Very helpful and knowledgeable salespeople with reasonable priced cars."
"Great and very friendly staff. They very helpful."
"The sales representative Luke has been very helpful and friendly."
Friendliness & courtesy
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
22 Jun 2024
Verified reviewI was happy with the service at Bristol Street Motors Ford Shirley because the sales person -Claude was very patient with me and he demonstrated excellent customer service to me and my family. He was very accommodating and he went an extra mile explaining everything before handover. The car is lovely and was very clean.
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A. A.
22 Jun 2024
Verified reviewI'm very happy with the purchase I made with Bristol st Cheltenham,they've got a good variety of cars available an their customer service is also very good too.
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A. A.
22 Jun 2024
Verified reviewVery pleased with my recent purchase through Bristol Street Motors. Excellent, professional a great experience. Thank You
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22 Jun 2024
Verified reviewAbsolutely delighted with my recent experience at Bristol Street - Waltham Cross branch! From start to finish, the service was exceptional. A special shoutout to Paul Smith, who went above and beyond to ensure I was in trusted hands. His knowledge, patience, and genuine care made the entire process smooth and enjoyable. I never felt rushed or pressured, and Paul took the time to answer all my questions thoroughly. The entire staff was friendly and professional, creating a welcoming atmosphere. I highly recommend Bristol Street - Waltham Cross branch, and especially Paul Smith, for anyone looking to buy a car. Thank you for making my car-buying experience truly outstanding!
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A. A.
21 Jun 2024
Verified reviewa great friendly team of people with good knowledge and a polte mannner. they gave me great service and the car has been great since purchasing.
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A. A.
21 Jun 2024
Verified reviewBristol Street Motors at Orpington have an excellent member of Staff, Ryan Hall who guided us through the purchase of our Minibus. We was very polite and professional, he was very knowledgeable about the vehicle. He also followed up the purchase by getting in touch with us to confirm we were happy with the Minibus and it was a pleasure dealing with him.
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A. A.
21 Jun 2024
Verified reviewI would recommend Bristol Street Motors Hyundai Exeter to friends and family because the sales team, especially Connor, were all amazing. Not pushy, explained everything in simple terms. The aerial was missing, one visit and replaced right there. Fantastic service!
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A. A.
21 Jun 2024
Verified reviewAbsolutely amazing customer service, honest and spot on search from sales persons that delivers very competitive deals in the UK on used cars and their cars are in an excellent condition.
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20 Jun 2024
Verified reviewI'd endorse Bristol Street Motors Renault Leicester because they have very helpful staff that made it easy to purchase my new car.
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20 Jun 2024
Verified reviewBristol Street Motors Exeter had a good selection of quality vehicles, at prices that represent good value. The sales process (Nathan) was well run, and unpressured. A really easy company to do business with and to drive away with a smile on your face.
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20 Jun 2024
Verified reviewbuying the car made easy ,uncoplicated ,kept well informed allowed to take our time ,shown all features of car ,described benifits of cars engine and the benifits to the cars performance ,sales person polite ,welcoming and profesional.
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A. A.
20 Jun 2024
Verified reviewFirst class in all respects
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19 Jun 2024
Verified reviewgood experience
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19 Jun 2024
Verified reviewBristol Street Motornation Tamworth were great because the staff were very friendly and went above and beyond to help us 😊
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19 Jun 2024
Verified reviewVery happy. My only niggle is that Renault only supply a proper manual on-line and I don't intend to print 400 odd pages!
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19 Jun 2024
Verified reviewI was nervous and very stressed with my car situation, if Luke hadn't approached I me I would still be in a bad situation. Throughout the process he was calm reassuring and helpful and there wasn't anything he couldn't do, everything was explained simply and the process was so smooth, thankyou so much.
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A. A.
19 Jun 2024
Verified reviewOverall a good experience.
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19 Jun 2024
Verified reviewExcellent customer service, quick responses to my questions by call and email. No hassle purchase.
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A. A.
18 Jun 2024
Verified reviewFirst Class Service and excellent Vehicle
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18 Jun 2024
Verified reviewStraight forward no stress holly took care of everything for me excellent service
Reviews displayed in chronological order