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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Joseph A.
17 Jun 2025
Verified reviewDuring my car purchase, I received a courteous and very satisfying support which guided me in making decision on the choice of vehicle I bought. The Vertu sales person was very professional and went above my expectations in relation to customer service. Vertu Ford Crewe has my full endorsement.
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Chloe A.
17 Jun 2025
Verified reviewVery good service, helpful staff and would recommend!
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Jaymie A.
17 Jun 2025
Verified reviewBrilliant friendly service lovely clean relaibke car
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P. A.
17 Jun 2025
Verified reviewbrilliant service they were able to give me exactly what I wanted.
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Dan A.
17 Jun 2025
Verified reviewGabrielle Eyres was an excellent contact for purchasing my ID.7. Very knowledgeable and friendly.
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Eleanor A.
17 Jun 2025
Verified reviewVertu Peugeot Launceston were great, enquired about one of the vehicles, quickly in that week to view and test drive, also test drove another model that I hadn't planned to. Very flexible with collection due to personal issues that crossed over with the plan. Collected the car which is a dream. My only negative would be that the car hadn't been cleaned out properly, in the armrest storage we found the previous owners phone cable and sunglasses in a case. Also, car has to go back in the week after as the fuel flap wasnt closing properly and both front wiper blades were split - I would put this all down to the dealer as from the mot and service I can see it was transferred from a different dealer who should have noticed these as part of the part-ex. It was fast service though for the replacement parts and they offered to deliver my car back to my home address as I wouldn't be able to pick up until the weekend, which was a huge relief! Overall Danny and his manager were great at explaining their services as a company, but as with buying any second hand car, it's best to check certain basic areas for defects that can easily be missed. Thank you!
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Andrew A.
17 Jun 2025
Verified reviewWebsite good, and sales and after sales team at the dealership were great. Had a small issue a few days later and there parts department sorted the part and booked in to repair at no cost to me..as it was under warranty. Very good service throughout.
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Christine ludlow A.
13 Jun 2025
Verified reviewGood customer service no pushy salesman good reputation of dealer
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Peter A.
13 Jun 2025
Verified reviewExcellent service from enquiry to pick-up. Ben Comerford was a gentleman, always very polite and professional
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Pauline ireland A.
13 Jun 2025
Verified reviewFantastic service, no pressure to buy,very professional from the start to end. Even though I was not buying a really high end car I was treated with respect and dignity. Thanks Richand team at Vertu
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Vinod A.
13 Jun 2025
Verified reviewGreat service!
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Alan A.
13 Jun 2025
Verified reviewEasy to use, not too long. Good.
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Alan A.
13 Jun 2025
Verified revieweasy to find the right car and a good choice on website. Good service by the salesman
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Kevin simmonds A.
13 Jun 2025
Verified reviewOutstanding
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Shah A.
13 Jun 2025
Verified reviewgreat service, great people.
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John bruce A.
13 Jun 2025
Verified reviewFriendly and helpful staff
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Cameron A.
13 Jun 2025
Verified reviewGood service and good range of cars.
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Margaret A.
13 Jun 2025
Verified reviewFriendly staff, explanations given for any queries, promises kept and no pressure regarding the sale, reasonable price given on part exchange.
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Rachel A.
13 Jun 2025
Verified reviewExcellent, honest and friendly
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A. A.
13 Jun 2025
Verified reviewExcellent
Reviews displayed in chronological order
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