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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Rebecca A.
17 Jun 2025
Verified reviewReally happy going to vertu they always find a car suitable and make the experience fun and not daunting. John and Jordan were great they worked hard together to pull a good and workable deal together for me and my family. Highly recommend
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M. A.
17 Jun 2025
Verified reviewCan’t fault the service and would 100% recommend to anyone friendly service and answering all questions that I had can’t fault
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Ailsa A.
17 Jun 2025
Verified reviewCustomer service was great, I felt listened to. Everything was clearly articulated, and I felt supported buying the right car for me.
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Emma A.
17 Jun 2025
Verified reviewI had a great experience at Vertu Motornation Derby because the sales person Brandon listened to what I wanted in a car. He remained without bias and showed me all the cars in that class pointing out pros and cons helping me narrow my choice. He gave good reviews on cars when directly asked and really helped me find the perfect car for me.
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Liam A.
17 Jun 2025
Verified reviewThe experience at Vertu Renault Gloucester was great because it was quick and I got the car delivered to Newcastle in a matter of days, friendly staff
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Sarah A.
17 Jun 2025
Verified reviewLove the vw range of vehicles, economical, plus a trusted car to have
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Chris A.
17 Jun 2025
Verified reviewVery helpful
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Steven A.
17 Jun 2025
Verified reviewOverall sales service was very good
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Kristian A.
17 Jun 2025
Verified reviewthe site is nice and easy to use
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John A.
17 Jun 2025
Verified reviewGreat franchise would always use them.
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Sophie A.
17 Jun 2025
Verified reviewI recently visited Vertu Ford Crewe with a clear decision in mind: I knew exactly which car I wanted. Despite this, Dan made the entire process smooth and straightforward. From the outset, Dan was professional, attentive, and efficient. He ensured all my questions were answered, facilitated a swift test drive, and handled the paperwork with minimal fuss. His approach made the purchase feel effortless, and I truly appreciated his commitment to providing excellent service. If you're in the market for a new or used vehicle, I highly recommend reaching out to Dan at Vertu Ford Crewe. His expertise and customer-focused approach will ensure a positive car-buying experience!
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Khuzema and arwa A.
17 Jun 2025
Verified reviewVertu Honda Nottingham were really helpful and I'd recommend them because I had a very good experience and the sales rep Ivan is fabulous... if Ivan is still working with Honda Nottingham I will be looking forward to get my next upgrade deal done with Ivan only.
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Norman A.
17 Jun 2025
Verified reviewExcellent service
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Amy A.
17 Jun 2025
Verified reviewI would recommend them because they went over to commondate for me to make sure I got the car I wanted.
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Joshua A.
17 Jun 2025
Verified reviewThey were professional and helpful through the entire process of purchasing from them.
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Christine beveridge A.
17 Jun 2025
Verified reviewA great experience throughout with Warren the car salesman being excellent.
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S. A.
17 Jun 2025
Verified reviewFantastic service.
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Alison A.
17 Jun 2025
Verified reviewExcellent service
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Mary A.
17 Jun 2025
Verified reviewI would recommend Vertu Vauxhall Chingford to friends and family because their salesman Rawnok Khan was professional and helpful throughout dealing with all legal paperwork required. An excellent experience .
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Stephanie A.
17 Jun 2025
Verified reviewMy experience at Vertu Honda Grantham was memorable because they go above and beyond to make sure you are getting what you want and not what they want you to have. We had a young man called Max go on our test drive with us and talk about the vehicle, he was really lovely and knew exactly what he was talking about! And Will from the office sorted our figures and was fabulous as always
Reviews displayed in chronological order
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