What is Vertumotors.com's address ?

Room 505, 5th Floor, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon

Reviews for Vertumotors.com

Q: What do Internet users think about Vertumotors.com ?

With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring. Reviews repeatedly mention good customer service, professional dealings and quick completion of paperwork, sometimes within an hour. Buyers also note good choice of vehicles, useful guidance through the options and follow-up after the sale. Some customers appreciated being kept updated throughout the process and found the team understanding of their needs. vertumotors gathers overwhelmingly positive feedback with 10565 reviews published in total and an average rating of 4.9 stars.

Total: 10 565 reviews since 27/01/2023

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.9

Based on 2 107 reviews from the last 12 months

5

95%
4

5%
3

1%
2

<1%
1

<1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.

Reviews repeatedly mention good customer service, professional dealings and quick completion of paperwork, sometimes within an hour. Buyers also note good choice of vehicles, useful guidance through the options and follow-up after the sale. Some customers appreciated being kept updated throughout the process and found the team understanding of their needs.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Team expertise

1,639 reviews mention our team's expertise, with 99% positive feedback.

"The sales representative Luke has been very helpful and friendly."

"Excellent wel informed and considerate"

"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"

Friendliness & courtesy

1,019 reviews mention our friendliness and courtesy, with 98% positive feedback.

"Excellent service.. Professional approach. Very knowledgeable"

"Customer service excellent staff friendly. Everything explained very well"

"good customer service, extremely good salesman"

Responsiveness

541 reviews mention our responsiveness, with 97% positive feedback.

"Easy to find. Great communication. Friendly and helpful service."

"Good costumer service. Prompt attendance"

"Website was clear and easy to use, staff were very friendly and helpful"

Digital experience

176 reviews mention the digital experience, with 90% positive feedback.

"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"

"The site is easy to navigate and does all that is required."

"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."

Delivery

70 reviews mention delivery, with 94% positive feedback.

"very satisfied with service and delivery ,first class"

"All was undertaken quickly and efficiently."

"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"

Choice

59 reviews mention choice, with 100% positive feedback.

"Good selection and photos & info on the vehicles. Option to reserve."

"Excellent and knowledgeable sales team with plenty of choice of vehicles"

"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"

1 ★

2 ★

3 ★

4 ★

5 ★

Noreen A.
3 Aug 2025
Verified review
Collected and verified by Verified Reviews
I just thought they were really helpful from start to finish.
Experience from: 28 Jul 2025
H. A.
3 Aug 2025
Verified review
Collected and verified by Verified Reviews
Great service competitive prices and friendly and helpful staff.
Experience from: 28 Jul 2025
Tony A.
3 Aug 2025
Verified review
Collected and verified by Verified Reviews
I was able to find the car I wanted, in the spec I wanted and it was easy to arrange a visit, valuation of my vehicle and completed the sale without any undue pressure.
Experience from: 28 Jul 2025
T. A.
3 Aug 2025
Verified review
Collected and verified by Verified Reviews
Professional and helpful.
Experience from: 27 Jul 2025
Russ A.
3 Aug 2025
Verified review
Collected and verified by Verified Reviews
A faultlessly seamless experience
Experience from: 28 Jul 2025
David A.
3 Aug 2025
Verified review
Collected and verified by Verified Reviews
very satisfied
Experience from: 27 Jul 2025
Ruth A.
3 Aug 2025
Verified review
Collected and verified by Verified Reviews
From first visit to delivery if my hybrid yaris Mark was absolutely excellent. His customer care went above and beyond, he even delivered my new car to me at home .
Experience from: 28 Jul 2025
P. A.
3 Aug 2025
Verified review
Collected and verified by Verified Reviews
I'm really happy with my recent purchase of the Honda Civic EX from Vertu Honda Stockton. The car ticks every box I had — top-level spec, great comfort, excellent condition, full Honda multi-point checks, and peace of mind from the Honda Approved scheme. The recent Honda service, default 1 year honda warranty, affordable extended 2-year warranty plan, and overall vehicle presentation made the decision easy. Nathan, who dealt with me throughout the process, was excellent — very professional, responsive, and helpful at every stage. He took the time to address my questions and made sure I felt confident about the purchase. After purchase, I did run into a couple of unexpected issues — the AC wasn't working (turned out to be a faulty compressor), and later a tyre pressure warning led to the discovery of minor corrosion on one alloy. Ideally, these should have been picked up during pre-delivery inspections. That said, I was really impressed with how the dealership handled everything: they provided courtesy cars, kept me informed, and fully resolved both issues, including refurbishing all four alloys. Their responsiveness and professionalism made me feel looked after and confident in the long-term reliability of the vehicle and the support behind it. Overall, I feel I got a high-quality car and solid after-sales service. It’s reassuring to know that when something didn’t go quite right, they stood by their commitment and put it right promptly and professionally.
Experience from: 26 Jul 2025
Fraser maccallum A.
3 Aug 2025
Verified review
Collected and verified by Verified Reviews
first class service from start to finish. No pushy salesperson. just honest advice and professionalism.
Experience from: 27 Jul 2025
Helen A.
3 Aug 2025
Verified review
Collected and verified by Verified Reviews
I had a great experience at Vertu SEAT Derby. On arrival I was greeted by Olly one of the salesmen who looked after me. He was amazing and kept me informed as to what was happening at all times. Nothing was too much trouble, he went above and beyond to accommodate my needs throughout the entire purchase. I would definately recommend this dealership and the team.
Experience from: 26 Jul 2025
P. A.
3 Aug 2025
Verified review
Collected and verified by Verified Reviews
Sales people in garage were perfect got me the best deal
Experience from: 27 Jul 2025
Kevin A.
3 Aug 2025
Verified review
Collected and verified by Verified Reviews
A great experience and a satisfied customer, my BMW is lush
Experience from: 27 Jul 2025
Michael A.
3 Aug 2025
Verified review
Collected and verified by Verified Reviews
Great customer service, looked after from the first point of contact until post sale. Would highly recommend this dealership & I travelled up from Birmingham to use it.
Experience from: 28 Jul 2025
Christine A.
27 Jul 2025
Verified review
Collected and verified by Verified Reviews
It was very helpful to be able to research the type of vehicle I was interested in, before I went to the dealership. Once there I and my husband we met and treated in a professional manner throughout the buying and collection of the car. All my needs were met including model, age, colour and price.
Experience from: 26 Jul 2025
Julie A.
27 Jul 2025
Verified review
Collected and verified by Verified Reviews
Friendly staff ...very knowledgeable and very efficient
Experience from: 26 Jul 2025
J. A.
27 Jul 2025
Verified review
Collected and verified by Verified Reviews
My experience at Vertu Vauxhall Carlisle was memorable because the staff were very helpful and friendly
Experience from: 26 Jul 2025
Kez A.
27 Jul 2025
Verified review
Collected and verified by Verified Reviews
I was looking for another Honda CRV, but the sales guy took me to this Ford Kuga Vignale, it was perfect for me. Not too sure about the mobile apps that follows though, the Ford servicing extras, it claimed the battery was nearly dead when it clearly was not. This is optional though.
Experience from: 26 Jul 2025
Elizabeth A.
27 Jul 2025
Verified review
Collected and verified by Verified Reviews
Excellent service, helpful staff. The car was clean and everything was explained beforehand
Experience from: 26 Jul 2025
A. A.
27 Jul 2025
Verified review
Collected and verified by Verified Reviews
Overall a very positive experience at Vertu West Bromwich. Very happy with my purchase and the excellent customer service, would highly recommend!
Experience from: 26 Jul 2025
Rachael A.
26 Jul 2025
Verified review
Collected and verified by Verified Reviews
Blake gave an incredible experience buying my car from Ford Shirley. He was knowledgeable and made everything clear for me which made the whole process enjoyable. Would definitely speak to Blake if you were looking to purchase your next car.
Experience from: 25 Jul 2025