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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Aaron A.
12 Sept 2025
Verified reviewI was happy with the service at Vertu Ford Wigan because the staff was friendly and got me sorted with a car within the hour, would recommend.
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Emma A.
12 Sept 2025
Verified reviewFantastic experience
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Celia A.
12 Sept 2025
Verified reviewVertu have a great selection of cars for affordable prices. My experience of finding an immaculate older car and being offered outstanding customer service by Daniel, makes me certain that I made the right choice buying a car online
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Tracy A.
12 Sept 2025
Verified reviewThe experience at Vertu Hyundai Silverlink was great because everyone was welcoming and Dan went above and beyond to ensure that I was happy and resolve any issues I had. I felt looked after and it was important to Dan that I was 100% happy and kept in contact throughout.
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Shane A.
12 Sept 2025
Verified reviewThe service and treatment I received wasn't good at all the car is great customer relations need serious attention
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John A.
12 Sept 2025
Verified reviewCustomer service was excellent. Jamie was very attentive ad dealt with everything in a professional manner.
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Geoff A.
12 Sept 2025
Verified reviewEasy to deal with and not pushy.
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Debbie A.
5 Sept 2025
Verified reviewVery satisfied with all aspects of the service in purchasing my used car, very professional, friendly and knowledgeable
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Lauren A.
5 Sept 2025
Verified reviewAll great, great job from the team and i think Adam ( sorry if that is not his name )
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Peter A.
5 Sept 2025
Verified reviewI was totally saisfied on all levels, whether it be the standard of cars available, to the Salesman listening to my needs, & trying to satisfy them
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M. A.
5 Sept 2025
Verified reviewGreat
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Angela A.
5 Sept 2025
Verified reviewVertu Nissan Chesterfield were great because i was treated like a valued customer from the moment i stepped into the showroom. Russ is a asset to your company he understood what a enormous undertaking this was for me to let go of my old car. On my test drive Russ took me on varied route to get a true feel of both town and bypass driving. He explained all the features. By the time we got back to the showroom Russ had all the finance details printed for me to read. I had another appointment that morning so couldn't make a decision there and then. There was no pressure, we were invited back at our convenience. With in the hour I had received a email with a video attached detailing the vehicle. I returned later that afternoon to confirm I would like to buy it. All contact with Russ and Nissan Chesterfield has been fantastic .
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Simon A.
5 Sept 2025
Verified reviewProfessional website, clear instructions and good company to deal with. As a customer I felt fully looked after,. Highly recommend.
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Graeme A.
5 Sept 2025
Verified reviewExcellentdealer to do business with.
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A. A.
5 Sept 2025
Verified reviewThe vehicle was driven to local Vertu location for pickup, plus the salesperson also made arrangements for some cosmetic work to be completed free of charge.
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Philip A.
5 Sept 2025
Verified reviewExcellent service received from Varaj. He looked after us well, took time to understand our needs, answered our questions patiently and politely, and gave us a thorough demonstration. He personally delivered the car - about 50 miles. He will go far and his employers should do their best to keep him.
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Kotryna A.
5 Sept 2025
Verified reviewExceptional customer service, thank you
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Stephen mcgee A.
5 Sept 2025
Verified reviewAll good. Spotless inside and out. Engine bay was very dirty and would have liked it to have been cleaned.
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Joseph A.
5 Sept 2025
Verified reviewPaul and the Manager were excellent. Can't rate them highly enough. Great car and price.
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Andrew A.
5 Sept 2025
Verified reviewVertu were efficient, good to deal with and had a good selection of vehicles.
Reviews displayed in chronological order
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