Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Ross A.
16 Sept 2025
Verified reviewGreat service, great staff, great offers.
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Amanda A.
16 Sept 2025
Verified reviewFantastic company and ever so efficient
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P. A.
16 Sept 2025
Verified reviewVertu staff treated me with respect and were very helpful explaining the controls of the car.
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Kevin A.
16 Sept 2025
Verified reviewDuring my purchase I was looked after professionally by all their staff - nothing was too much trouble
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Dawn harkess A.
16 Sept 2025
Verified reviewBrilliant service from Chris at Morpeth he is a credit to Honda
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Lisa harness A.
16 Sept 2025
Verified reviewWe fullfilled the purchase in the dealership rather than online, but we did use the website extensively to find vehicles at other locations. Excellent filters and usability of the site
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Mr e blakey A.
16 Sept 2025
Verified reviewGreat value for money.
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N. A.
16 Sept 2025
Verified reviewI was happy with the service at Vertu Vauxhall Crewe because it was exemplary from start to finish. Harriet Taylor is a credit to the Vertu Crewe branch. Friendly, professional and highly responsive to any of my questions. I felt at ease and very well looked after. I wouldn't hesitate to recommend Harriet to friends and family members and I will definitely be a returning customer when the time comes to change cars. Matthew Knowles and his team were all so helpful, friendly and professional.
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John A.
16 Sept 2025
Verified reviewLet down realy badly by sales person and his manager as on the day of collection they both told me my new car has a rapid charge of 45 minutes knowing full well that it doesn't
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Richard A.
16 Sept 2025
Verified reviewNo pressure.
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Clive A.
16 Sept 2025
Verified reviewExcellent customer service, very friendly,approachable and helpful staff
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John A.
16 Sept 2025
Verified reviewI can rely on Vertu Honda Mansfield to get me into the right car and then look after me
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Yakubu A.
16 Sept 2025
Verified reviewThe experience at Vertu Škoda Derby was great because it was easy process
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Onyeka ubaka A.
16 Sept 2025
Verified reviewAld is a nice guy
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Tony A.
16 Sept 2025
Verified reviewVery smooth process to part exchange my car for a new one
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Sam A.
16 Sept 2025
Verified reviewVertu Peugeot Exeter were great because of the one and only Maurice! What an amazing man he is. From the very first meeting, to the test drive, to picking up the car, Maurice was incredible. He was very informative throughout the whole process and I never felt pressured at all which made the experience more enjoyable. He is a credit to Vertu.
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Evelyn A.
16 Sept 2025
Verified reviewExcellent staff only too happy to help with no pushyiness
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Angela dodds A.
12 Sept 2025
Verified reviewMark was a really friendly salesman. And was really helpful
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John A.
12 Sept 2025
Verified reviewThe staff are all friendly and helpful, The car was how i expected it to be when I went to pick it up, finance was all sorted in advance and I had a very swift and pleasant experience.
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Margaret A.
12 Sept 2025
Verified reviewAll queries were answered and in language appropriate to my older age.
Reviews displayed in chronological order