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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Paul hood A.
30 Sept 2025
Verified review10 out of 10 to a great Company - efficient, professional, helpful, knowledgeable. Thank you Vertu
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Keeley A.
30 Sept 2025
Verified reviewThe experience was fab from start to finish
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Andrew A.
29 Sept 2025
Verified reviewall good
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Chris peacock A.
29 Sept 2025
Verified reviewGood car, great customer service from Marcus. Would recommend.
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Julie A.
29 Sept 2025
Verified reviewGreat service
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Robin A.
29 Sept 2025
Verified reviewThis is the second vehicle I purchased from Vertu honda. Both times the experience has been similar and great, ensuring I was satisfied with the purchase. The 12 months' warranty is a huge plus
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Jack A.
28 Sept 2025
Verified reviewWas served by a guy called Josh, was pleasant to talk to, made everything easy and was a laugh :)
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A. A.
28 Sept 2025
Verified reviewWent down with train and drove up to Glasgow
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Bill A.
28 Sept 2025
Verified reviewVertu BMW York (and particularly Tim) made the whole process of buying my next BMW simple and efficient. At the handover point I was particularly impressed with how thorough the process was, and the complexities of setting up the vehicle with all its electronic wizzardry were taken care of. Oh, and the coffee was good!
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Rh A.
28 Sept 2025
Verified reviewFriendly and approachable staff. Helpful and transparent with their sales process.
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Silvio A.
28 Sept 2025
Verified reviewVertu take care of customers
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Philip A.
28 Sept 2025
Verified reviewCustomer service and satisfaction are their priority
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Mike A.
28 Sept 2025
Verified reviewDelt with the salesman Connor, he was extremely helpful and kept in constant contact during the buying process.
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Jessica A.
27 Sept 2025
Verified reviewBrilliant service fast and would Highley recommend buying a car there.
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Tracy A.
27 Sept 2025
Verified reviewI was very happy with my dealings with Vertu Motors, this time and 8 years ago when I bought my first vehicle from them.
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Duncan A.
27 Sept 2025
Verified reviewReally easy, simple process
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Scott A.
27 Sept 2025
Verified reviewExcellent customer service and smooth process
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Angus macaskill A.
27 Sept 2025
Verified reviewVertu Volkswagen Mansfield were great because of the service given and also the ongoing interest. The delivery to Glasgow...faultless and the service at Vertu Glasgow second to none. Impressive to say the least. Thankyou for such a hassle free purchase of an excellent car.
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Steven A.
27 Sept 2025
Verified reviewThe website was easy to use! Communication with the sales person was very good. Car was in excellent condition! Very impressed.
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Yonatan rezene A.
27 Sept 2025
Verified reviewGreat service. Love my new car.
Reviews displayed in chronological order
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