Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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P. A.
7 Dec 2025
Verified reviewThe staff are very helpful and inviting. Their customer service is second to none.
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Charlotte richmond A.
7 Dec 2025
Verified reviewLeon was extremely professional, friendly, helpful and knowledgeable. Despite being unwell he went above and beyond to provide a fabulous experience and service. Many thanks 😊
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Piotr A.
7 Dec 2025
Verified reviewExcellent service provided.
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Philip keane A.
7 Dec 2025
Verified reviewFirst class service
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Peter A.
7 Dec 2025
Verified reviewThe customer service was excellent and would definitely recommend.
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Richard A.
7 Dec 2025
Verified reviewExcellent.Vertu Vauxhall Sunderland
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Davi A.
7 Dec 2025
Verified reviewAll good
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Heather A.
7 Dec 2025
Verified reviewEverything was really great, car purchase was smooth and service was fantastic.
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Elissa shearman A.
7 Dec 2025
Verified reviewamazing customer service
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Alan A.
7 Dec 2025
Verified reviewThe showroom was immaculate and the sales reps were 2nd to none, couldn't do enough to help and everything was explained in great detail. I felt very confident in purchasing the car and the after sales was good as well.
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Paulette A.
7 Dec 2025
Verified reviewThe site was very easy to navigate and provide feedback.
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Debbie A.
7 Dec 2025
Verified reviewExcellent customer service, Tom sent through a great video of the car before I purchased it. He kept in touch before and after sale!
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Janette battye A.
7 Dec 2025
Verified reviewI dealt mainly with Jack who was polite, considerate and knowledgeable and answered any questions I had before and after my purchase. Thank you.
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Carol A.
7 Dec 2025
Verified reviewIn one word Excellent from start to finish. I would highly recommend this company I am very pleased with whole service they have provided.
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Paul A.
7 Dec 2025
Verified reviewExcellent service and product
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Cheryl A.
7 Dec 2025
Verified reviewThe vertu website is good to use, the filters are easy to select and helps narrow down your requirements with vehicles available. However, some of the details are not correct for the specific vehicle, an error was made on the description of the car I chose it stated it had a panoramic roof when it did not, this was copied and pasted from another vehicle. The customer service from the Vertu team (Nathan) were good they did not push and listened to what I wanted and needed from them.
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Gurwinder A.
7 Dec 2025
Verified reviewI'd suggest Vertu Honda Nottingham to a friend because the service they provided was excellent. They did everything possible to ensure I was happy with my purchase. The service provided by Daniel and Annice was outstanding.
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N. A.
7 Dec 2025
Verified reviewVery good and great service
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Sharon A.
7 Dec 2025
Verified reviewCustomer service was excellent and was a very easy purchase ,would definitely recommend.
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Victoria A.
7 Dec 2025
Verified reviewI found the car I really liked at very short notice
Reviews displayed in chronological order