Go to website
Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
Cathy A.
14 Apr 2026
Verified reviewEverything was explained clearly and there was no pressure from Harry.The test drive was really useful to get the feel of the car and because I had not driven an automatic before.
-
Robert A.
14 Apr 2026
Verified reviewWholly satisfied with the whole experience from first to last. Professionally dealt with by John Taylor, everything explained in full and he makes a mean coffee. Would highly recommend Vertu,Stoke to anyone.
-
Diane s plant A.
14 Apr 2026
Verified reviewI purchased my Puma St from the Stafford branch, Darryl and Matt were both very informative, they explained everything clearly and everything was well organized on the day of collect, so a big thank you to them both.
-
Joe A.
14 Apr 2026
Verified reviewAdil is brilliant - a credit to the company
-
Cliff A.
14 Apr 2026
Verified reviewFirst class service from all personnel
-
Ian A.
14 Apr 2026
Verified reviewGood customer service and friendly staff.We went through all car options and payment options.
-
Maciej A.
14 Apr 2026
Verified reviewVery friendly and professional staff, good atmosphere and excellent support
-
Jordan A.
14 Apr 2026
Verified reviewI was happy with the service at Vertu Kia Nottingham because they were amazing and listened to my needs for a vehicle, they did their very best at every point of the sale and collection of the vehicle. I would recommend them to anyone looking for a new car.
-
Denise A.
13 Apr 2026
Verified reviewVery good customer service from Jordan , Dan, & Hailey Very Happy with the car
-
Andy A.
13 Apr 2026
Verified reviewExcellent sales support long distance taking the time to respond to any queries we had, providing a walk around video of the vehicle and clear, straightforward instructions at each stage of the sale.
-
Dominic A.
13 Apr 2026
Verified reviewGreat customer experience, car prepped to a high standard and the process from start to finish was fuss free and easy.
-
J. A.
13 Apr 2026
Verified reviewPleased with the purchase of my new used car. Good selection. Had it lovely and clean inside. Friendly knowledgeable staff
-
David A.
12 Apr 2026
Verified reviewFrom start to finish of buying my new vehicle, a Toyota CH R Excel model, everything was smooth, positive and exciting. My vehicle was handed over at an agreed time and date at the dealership. Everything was a pleasurable experience and I would thoroughly recommend Vertu Toyota to friends and family. I am fully satisfied with my purchase, and view everything in a very positive light.
-
Trevor A.
12 Apr 2026
Verified reviewVery satisfied with the staff and my purchase
-
S. A.
12 Apr 2026
Verified reviewVery friendly, efficient and excellent service. Everything was explained, not pushy at all. Very happy with my car, it is exactly what I needed and a bit more. Very satisfied.
-
Philip A.
12 Apr 2026
Verified reviewThe staff at Vertu Ford Crewe were good because they were very helpful in getting the exact requirements were met. I was buying the car for my daughter who's own car was beyond economic repair.
-
Anthony A.
12 Apr 2026
Verified reviewVery pleased with the service
-
Ewelina kiszczak A.
11 Apr 2026
Verified reviewVery good experience. Holly, who looked after our purchase did an outstanding job with getting us all the information we needed. An overall service was very professional and friendly. I would definitely recommend
-
Anthony wells A.
11 Apr 2026
Verified reviewPleased thanks
-
Martin llewellyn A.
11 Apr 2026
Verified reviewMy experience at Vertu Renault Nottingham was cracking. A huge thank you to Mellissa for making our car‑buying experience genuinely enjoyable. From first contact she was warm, friendly, and incredibly knowledgeable. Nothing was too much trouble, and she took the time to explain everything clearly and patiently. It’s rare to meet someone who combines professionalism with such genuine care, but Mellissa managed it effortlessly. We’re absolutely delighted with our new car, and her support made all the difference. She’s a real credit to the team.
Reviews displayed in chronological order
Contact
Go to website
Certification
