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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Richard butler A.
28 May 2026
Verified reviewGreat experience and easy to buy through Vertu, I enquired online about a vehicle on the evening and very next morning Vertu rang me asked afew questions about the car and me wanting it delivered friendly guy who I spoke to said I would get a call from the dealership and they did and sent a video to my email address, very easy and quick, car was delivered on the date i asked, would recommend Vertu 😀 👍.
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Patrick A.
28 May 2026
Verified reviewJames helped us choose a car that was right for us, he was friendly and very professional, and you could tell he enjoyed his work. James rang us a few days later, just to check we had no issues with our new car,. Overall great service, and I wouldn't hesitate to recommend Vertu to family and friends
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Nicky A.
28 May 2026
Verified reviewFrom autotrader looking to test drive to trade in was so easy and salesman CHRIS STUART was there all the way , fantastic experience
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Adrian A.
28 May 2026
Verified reviewvery good to deal with
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Sandra mackintosh A.
28 May 2026
Verified reviewReliability.
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Toby A.
28 May 2026
Verified reviewVertu Exeter sold me a cracking car, well priced and well presented on handover. No problem with the customer service and can recoimmend them to others.
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Kathleen A.
28 May 2026
Verified reviewI had best experience with Jon who helped me with getting a car that I could get in and out of without difficulty ..also never felt pressure as you sometimes do at car showrooms..this is 5th car I have bought from this garage so 100% recomend to anyone..I know I have purchased a safe reliable car
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Tanya A.
28 May 2026
Verified reviewI didn't use the Vertu.com website.
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Rob A.
28 May 2026
Verified reviewCustomer service was excellent throughout the buying process
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Dan A.
28 May 2026
Verified reviewGreat customer service friendly sales team
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Alan price A.
28 May 2026
Verified reviewVery helpful staff
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Diane A.
28 May 2026
Verified reviewExcellent customer service no complaints I would highly recommend
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Maxine A.
21 May 2026
Verified reviewExcellent customer service from the team at Exeter. Swift, stress free transaction.
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Simon A.
21 May 2026
Verified reviewBrilliant company and there salesman Will is a credit to the company
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Dariusz A.
21 May 2026
Verified reviewI would recommend Vertu Toyota Worksop to anyone because the service is top-notch and the salesperson, Dan, is very knowledgeable and can explain everything you ask. A great car dealership.
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Sibylle A.
20 May 2026
Verified reviewReally recommend Vertu Peugeot, had a very positive experience after seeing a car advertised. I was sent a video walkaround of the car, which was excelkent. Appointments were kept and there was flawless communication throughout. Fantastic customer service, even after the point of sale.
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Roger simmons A.
20 May 2026
Verified reviewvery good
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Megan A.
19 May 2026
Verified reviewVertu Nissan Glasgow Central were fantastic because Sam was helpful from start to finish! Nothing was too much bother and he happily took me on a couple of test drives and I was torn between a few cars. He was very knowledgeable and kept me up to date with everything to do with the purchase of my car! It was a friendly and relaxed environment and id be happy to come back for my next car
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James A.
19 May 2026
Verified reviewSurprised to find the prices fluctuate with market demand. The service I received was excellent.
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Andy A.
19 May 2026
Verified reviewSome issues should have been dealt with prior to the (used) car being delivered to me, however it was only after escalating to the Sales Manager that these issues were finally sorted at a convenient day/time to me. Thanks for your intervention Ben.
Reviews displayed in chronological order
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