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Review Summary
Ultra Secure Direct comes across as a brand that makes ordering feel straightforward and reassuring. Customers repeatedly mention helpful support, quick answers to questions, and products that arrive fast and are easy to set up.
Delivery
"Great product quick delivery easy to set up"
"Easy to order, issue with order resolved fast with no problems, fast delivery very happy with product, would definitely use again and recommend"
"Fast delivery to my chosen place Very good products very happy Thanks"
Digital experience
"Easy to navigate site and order, quick delivery and a good product."
"Parking posts are robust and easy to install. Installation guidance provided which was very helpful. Online sales easy and delivery perfect and…"
Parking posts are robust and easy to install. Installation guidance provided which was very helpful. Online sales easy and delivery perfect and quick.
"Great product, great service. Thank you very much, could not have been simpler to order. Fantastic range of great products available."
Team expertise
"A good product, VERY accurately described. Good value. Well packaged and the company was also very helpful in answering a small question I had…"
A good product, VERY accurately described. Good value. Well packaged and the company was also very helpful in answering a small question I had subsequently about the product.
"Very helpful service"
"Have used before, excellent initial advice, excellent service, excellent after sales, highly recommended"
Responsiveness
"Good to deal with. Kept you up to date and arrived quickly"
"Delivery was rapid as promised, questions answered quickly and helpfully, I highly recommend them."
"Excellent and prompt service."
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A. A.
1 Feb 2022
Verified reviewWith a reservation about the courier who, unusually, were not up to the mark.
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A. A.
30 Jan 2022
Verified reviewgood product and speedy delivery
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A. A.
28 Jan 2022
Verified reviewFast delivery good product
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A. A.
27 Jan 2022
Verified reviewI purchased an electronic door lock from Ultrasecuredirect. I had a few questions prior to purchase. I called them and spoke with one of their technical guys, who was extremely knowledgeable and gave me the answers to my questions. I purchased the product, fitted it and it works perfectly for my requirements. Excellent service and very fast delivery. Thanks guys, it was a pleasure doing business with you.
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A. A.
26 Jan 2022
Verified reviewexcellent service
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A. A.
25 Jan 2022
Verified reviewproducts arrived extremely promptly and were just as advertised
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A. A.
22 Jan 2022
Verified reviewVery helpful and friendly staff
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A. A.
22 Jan 2022
Verified reviewExcellent product, with an installed SIM, this can call your phone if someone enters your property,… no-brainer!
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A. A.
22 Jan 2022
Verified reviewGreat pre-sales support on the phone. Haven't installed as yet, but product looks to be well made and robust.
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A. A.
21 Jan 2022
Verified reviewVery good
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A. A.
21 Jan 2022
Verified reviewExcellent service.
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A. A.
19 Jan 2022
Verified reviewExcellent product, would definitely use again..prompt service as well.
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A. A.
19 Jan 2022
Verified reviewproduct arrived in good condition and on time
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A. A.
19 Jan 2022
Verified reviewI had bought an intercom, external aerial and call unit from them before. Upon needing a second caller handset, I couldn't find it on their web-site, so I rang them and was directed to the correct unit immediately, which arrived the following day. Great service.
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A. A.
19 Jan 2022
Verified reviewexcellent service
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A. A.
15 Jan 2022
Verified reviewMore than satisfied with the delivery and customer services
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A. A.
15 Jan 2022
Verified reviewHelpful company and good advice/phone support.
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A. A.
14 Jan 2022
Verified reviewGreat service and very helpful.
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A. A.
13 Jan 2022
Verified reviewThe order was packaged and out for delivery the same day it was ordered and arrived securely within 24 hours. The products are robust and will last a life time.
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A. A.
13 Jan 2022
Verified reviewHelpfull. Knowledgable. To the point. Quick. Easy. I keep coming back. What more do I need to say?
Reviews displayed in chronological order
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