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Review Summary
Trekkinn is described as a place where buying feels straightforward and reassuring, with quick checkout, clear information and delivery that usually arrives promptly. Customers mention good prices, easy ordering and products that match expectations, which makes repeat purchases feel natural.
Delivery
"My leki poles were competitively priced and dispatch was prompt. The tracking was easy to access. I’m thrilled with them!"
"Astonighingly nice price, rapid delivery, good quality. Recommended!"
"The ordered goods were delivered on schedule and in very good condition."
Digital experience
"Absolútny the best shop.. Profesionaly and very good peoples. Thank you very much."
"Clear, functional website. Better size options than other sites. Simple order process. Excellent delivery update without needless texts etc."
"Nice and easy to navigate, large inventory for every sports genre. Good communication about shipment status. ."
Team expertise
"Pleased with the experience and highly recommend them."
"Professional service delivery 👌"
"Godny polecenia sprzedawca. Przesylka z Hiszpanii do Holandii dotarla w 5 dni. Polecam"
Choice
"Large selection, good prices"
"Site is easy to negotiate and lots to choose from. Easy at checkout and delivery was great."
"Great service great selection of shoes at a really good price."
Responsiveness
"Quick service."
"Fast efficient service would definately use again"
"Efficient process. Good communication and timely delivery"
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A. A.
28 Nov 2021
Verified reviewFast delivery (DHL), Jacket arrived on time and is perfect.
Reply from Trekkinn.com
Dear NIKOLAOS , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
28 Nov 2021
Verified reviewThe equipment I bought was in perfect condition however my items arrived 4/5 days later than I was told they would.
Reply from Trekkinn.com
Hello Benjamin, We are very sorry for your comments, the delay with your order was not our intention and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our dates are not exact estimates. Your comments will be taken into account for continuous improvement. Greetings,
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A. A.
11 Nov 2021
Verified reviewGood service!
Reply from Trekkinn.com
Dear Anna, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Nov 2021
Verified reviewgood job
Reply from Trekkinn.com
Dear sergey, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Nov 2021
Verified reviewQuick delivery. Good price.
Reply from Trekkinn.com
Dear Bozo, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Nov 2021
Verified reviewEasy to order and arrived promptly. The walking shoes are really comfortable and light weight.
Reply from Trekkinn.com
Dear Sarah, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Nov 2021
Verified reviewVery good. Fast delivery and it's was packed safe and good.
Reply from Trekkinn.com
Dear Christoffer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Nov 2021
Verified reviewEverything was great
Reply from Trekkinn.com
Dear Dávid, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Nov 2021
Verified reviewGreat
Reply from Trekkinn.com
Dear IVONA, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Nov 2021
Verified reviewVše v pořádku!
Reply from Trekkinn.com
milá Eva, Děkujeme, že jste si našli čas podělit se s námi o tak pozitivní komentáře o vaší zkušenosti. Jsme velmi rádi, že jsme vám mohli sloužit tím nejlepším způsobem. Tento typ zpětné vazby nám umožňuje identifikovat, co děláme dobře a v jakých aspektech bychom měli pracovat na zlepšení zkušeností našich zákazníků. Proto si vážíme vaší zpětné vazby. Neváhejte a kontaktujte náš tým zákaznických služeb e-mailem na support@tradeinn.com s jakýmikoli obavami nebo připomínkami. Děkuji a s pozdravem,
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A. A.
7 Nov 2021
Verified reviewTrekk inn good company pity the carrier ups a waste of time
Reply from Trekkinn.com
Dear bryan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Nov 2021
Verified reviewIt was really easy to use the website, and my order arrived on the expected date too. The tracking function meant I had a good idea where my parcel was and delivery was on time. The Garmont Dragontail walking shoes are better than I expected, and the price was lower than other sites I viewed, so, win, win. I will use TrekkInn again, and definitely recommend this site to others too!
Reply from Trekkinn.com
Dear Mary, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Nov 2021
Verified reviewGood website, lots to choose, attractive pricing and fast delivery.
Reply from Trekkinn.com
Dear Robert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Nov 2021
Verified review!!!!
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A. A.
7 Nov 2021
Verified reviewQuality goods and service, promptly delivered, no problems at all.
Reply from Trekkinn.com
Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Nov 2021
Verified reviewSATISFIED. I WILL RECOMMEND TO OTHER PEOPLE.
Reply from Trekkinn.com
Dear ION, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Nov 2021
Verified reviewrecommended ..
Reply from Trekkinn.com
Dear andrew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Nov 2021
Verified reviewEasy to find products by several trail running specialised brands, and with good discounts. Delivery to the UK went well and it was delivered within the promised time frame.
Reply from Trekkinn.com
Dear Lucia, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Nov 2021
Verified reviewPerfect packpack and good price! Really an experienced design with lots of practical utilities. Love the colour as well. Trackingcode did not function, but deliverg was vast enough.
Reply from Trekkinn.com
Dear Karmijn, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Nov 2021
Verified reviewDelivery was 4 days later than promised. And they did not response correct on my questions.
Reply from Trekkinn.com
Hello Alexander, We are very sorry for your comments, the delay with your order was not our intention and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our dates are not exact estimates. Your comments will be taken into account for continuous improvement. Greetings,
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