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Review Summary
Trekkinn is described as a place where buying feels straightforward and reassuring, with quick checkout, clear information and delivery that usually arrives promptly. Customers mention good prices, easy ordering and products that match expectations, which makes repeat purchases feel natural.
Delivery
"My leki poles were competitively priced and dispatch was prompt. The tracking was easy to access. I’m thrilled with them!"
"Astonighingly nice price, rapid delivery, good quality. Recommended!"
"The ordered goods were delivered on schedule and in very good condition."
Digital experience
"Absolútny the best shop.. Profesionaly and very good peoples. Thank you very much."
"Clear, functional website. Better size options than other sites. Simple order process. Excellent delivery update without needless texts etc."
"Nice and easy to navigate, large inventory for every sports genre. Good communication about shipment status. ."
Team expertise
"Pleased with the experience and highly recommend them."
"Professional service delivery 👌"
"Godny polecenia sprzedawca. Przesylka z Hiszpanii do Holandii dotarla w 5 dni. Polecam"
Choice
"Large selection, good prices"
"Site is easy to negotiate and lots to choose from. Easy at checkout and delivery was great."
"Great service great selection of shoes at a really good price."
Responsiveness
"Quick service."
"Fast efficient service would definately use again"
"Efficient process. Good communication and timely delivery"
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A. A.
23 Jan 2022
Verified reviewPerfect experience. Good price, very fast delivery and perfect quality of the product.
Reply from Trekkinn.com
Dear Jakub , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
23 Jan 2022
Verified reviewAlthough I ordered one day before the end of the year, my shoes were delivered within the 5 days promised. ( delivery from Spain to the Netherlands) I ordered Adidas Terexx shoes and they were, as usual, perfect. But I couldn't get them anywhere better priced as at TrekkInn! So, thank you for the super speedy delivery and the excellent price!
Reply from Trekkinn.com
Dear Elvera , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
23 Jan 2022
Verified reviewsent wrong size will never use again
Reply from Trekkinn.com
Hello Oliver, We are very sorry to hear that you rated our service as not meeting your expectations, please be assured that the experience of our customers is very important to us. In case that you have received a wrong product, you must submit a return request through your account. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, an item is missing from your order, a personalization is missing, wrong color/size was sent, the article does not match the product photo) If you have any further questions, you can contact our customer service by sending an email to support@tradeinn.com Kind regards
Reply from A. A.
it's over the 30 days since I received product I would love my money back but I simply do not trust your company to refund me
Reply from Trekkinn.com
Hello Oliver, If you would like to return an item you must submit a return request through your account. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, an item is missing from your order, a personalization is missing, wrong color/size was sent, the article does not match the product photo etc.) If you have any further questions, you can contact our customer service by sending an email to support@tradeinn.com Kind regards
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A. A.
23 Jan 2022
Verified reviewGood product fast delivered packet good to follow
Reply from Trekkinn.com
Dear nico , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Jan 2022
Verified reviewserious seller!
Reply from Trekkinn.com
Dear Galca , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Jan 2022
Verified reviewI am always satisfated with this shop. I recommend it!
Reply from Trekkinn.com
Dear Gabriela , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 Jan 2022
Verified reviewVery good prices, wide selection, 1 week delivery.
Reply from Trekkinn.com
Dear Balázs , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 Jan 2022
Verified reviewExcellent, elegant, light but stable and comfortable shoes. Delivery was extra fast. A big thank you from an absolutely satisfied customer.
Reply from Trekkinn.com
Dear Pal , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
4 Jan 2022
Verified reviewQuick response and delivery, very satisfied with quality of product.
Reply from Trekkinn.com
Dear Blaz , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
31 Dec 2021
Verified reviewFast delivery, no nonsense, Just good
Reply from Trekkinn.com
Dear Dave, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
30 Dec 2021
Verified reviewPackage was delivered 5 days earlier than estimation. In perfect condition and best price. Thank you so much. Very pleased
Reply from Trekkinn.com
Dear NIKOLAOS, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
30 Dec 2021
Verified reviewFantastic, a current season highly in demand coat sold out everywhere, for much much less, and arrived in super quick time. I know some reviews are negative but these are mainly on delivery time, which is similar with other providers who offer value. I am very happy and impressed with service, will be definitely buying again.
Reply from Trekkinn.com
Dear Anita, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Dec 2021
Verified reviewFast delevery
Reply from Trekkinn.com
Dear Poul Erik, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
28 Dec 2021
Verified reviewOrdered just before Christmas , tracked order and delivered on time , packaged ok and well pleased with the service , will definately use trekk inn again highly recommend
Reply from Trekkinn.com
Dear Andrew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 Dec 2021
Verified reviewVery good ! 👍
Reply from Trekkinn.com
Dear Tilea, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Dec 2021
Verified reviewEVERYTHIN WAS FINE BUT I WOULD LIKE A BIT BETTER PACKAGING
Reply from Trekkinn.com
Dear CHRIS, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
The box of shoes was almost open and shoes could get out of the box free in the courier's sealed plastic bag . I think that the box of shoes should be sealed in a way or enclose it to another box.
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A. A.
23 Dec 2021
Verified reviewTook a while but it is Spain to England but all good
Reply from Trekkinn.com
Dear Richard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
23 Dec 2021
Verified reviewGood experience, quick delivery and satisfaction with order.
Reply from Trekkinn.com
Dear Stefan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
23 Dec 2021
Verified reviewComprehensive site, fast delivery. Very pleased with my purchase. Many thanks.
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A. A.
23 Dec 2021
Verified reviewOrdered on line. Was provided immediately with a delivery estimate and tracking details. Product arrived as promised and is exactly as described.
Reply from Trekkinn.com
Dear Neil, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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