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Review Summary
Trekkinn is described as a place where buying feels straightforward and reassuring, with quick checkout, clear information and delivery that usually arrives promptly. Customers mention good prices, easy ordering and products that match expectations, which makes repeat purchases feel natural.
Delivery
"My leki poles were competitively priced and dispatch was prompt. The tracking was easy to access. I’m thrilled with them!"
"Astonighingly nice price, rapid delivery, good quality. Recommended!"
"The ordered goods were delivered on schedule and in very good condition."
Digital experience
"Absolútny the best shop.. Profesionaly and very good peoples. Thank you very much."
"Clear, functional website. Better size options than other sites. Simple order process. Excellent delivery update without needless texts etc."
"Nice and easy to navigate, large inventory for every sports genre. Good communication about shipment status. ."
Team expertise
"Excellent service, competitive prices and good communications. I will definitely buy from again."
"Pleased with the experience and highly recommend them."
"Professional service delivery 👌"
Choice
"Large selection, good prices"
"Site is easy to negotiate and lots to choose from. Easy at checkout and delivery was great."
"Great service great selection of shoes at a really good price."
Responsiveness
"Quick service."
"Fast efficient service would definately use again"
"Efficient process. Good communication and timely delivery"
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A. A.
27 Jul 2024
Verified reviewAll good, took about a week to arrive but came on the day they said it would.
Reply from Trekkinn.com
Dear stathis, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Jul 2024
Verified reviewВелики избор - прихватљиве цене-јефтина достава.
Reply from Trekkinn.com
Dear Ljubisa, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Jul 2024
Verified reviewExcellent service. Clear communication and delivery on the exact day promised. I would highly recommend.
Reply from Trekkinn.com
Dear Andrew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Jul 2024
Verified reviewVery happy with my order good communication and order arrived on time. Thank you 😊
Reply from Trekkinn.com
Dear Kathryn, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Jul 2024
Verified reviewTrusted site with rasonable price but shipping really problem and mostly delay happening
Reply from Trekkinn.com
Dear Halil, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
Thanks for your email. If you improve the shipping delay, you Will be top shopping Web site and people will rate you as 5 stars including me
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A. A.
27 Jul 2024
Verified reviewStraight forward navigation. Very prompt delivery. Very pleased.
Reply from Trekkinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 Jul 2024
Verified reviewThe website said one unit of poles, showing two poles, but when arrived there was just one pole. You should make it clear that a unit is not a pair of poles (see photo) but just one.
Reply from Trekkinn.com
Hello Pratap, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Please also note that you will find technical questions about a product on each product page below the "Related products". There you can find answers or ask a technical question if you require further information about the product. Thanks a lot.
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A. A.
26 Jul 2024
Verified reviewWas surprised item came from Gerona. When ordered said despatched by Royal Mail 48 so we got impression was shipped from the UK. It took several days to get to UK so took a lot longer to arrive than anticipated.
Reply from Trekkinn.com
Dear James, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Jul 2024
Verified reviewVery stable, but we gonna make a custom seat fot it, wife want it a little higher, but all good besides that.
Reply from Trekkinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Jul 2024
Verified reviewGreat service and fast dependable delivery.
Reply from Trekkinn.com
Dear Darren, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Jul 2024
Verified reviewbrilliant communication and service - very happy thank you
Reply from Trekkinn.com
Dear Adrian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Jul 2024
Verified reviewAll good!
Reply from Trekkinn.com
Dear Cecilia, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 Jul 2024
Verified reviewIt is great that you can track your order through the website. Ordered twice and both times the items were well packaged and shipped in a timely matter
Reply from Trekkinn.com
Dear Madelon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Jul 2024
Verified reviewsimple website, affordable prices, quick service
Reply from Trekkinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
you're welcome.
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A. A.
8 Jul 2024
Verified reviewDelivery was a bit confusing took a bit longer than what was said on ordering
Reply from Trekkinn.com
Dear Kim, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Jul 2024
Verified reviewMy beautiful Adidas Free Hiking 2 Goretex came in even faster than expected. Great service and a great product! Thank you
Reply from Trekkinn.com
Dear Lars, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Jul 2024
Verified reviewHappy with my hiking shoes
Reply from Trekkinn.com
Dear Laura, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Jul 2024
Verified reviewEasy to navigate website, great pricing and delivery in line with estimate. What's not to like? Will be ordering some more items
Reply from Trekkinn.com
Dear Hugh, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Jul 2024
Verified reviewTrekinn were good but Royal Mail let them down with the delivery. I waited in all day for delivery & they said no one was in !!! Very upset & disappointed
Reply from Trekkinn.com
Hello Lara, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Please bear in mind that you always have the choice between different transport companies in case you are not satisfied with the service of a particular courier. Please accept our sincerest apologies for any inconvenience caused. Kind regards
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A. A.
7 Jul 2024
Verified reviewEasy to order, good selection of clothes and shoes, very fast delivery (the delivery wasn't cheap). The sandals were packaged (originally I suppose) in their box in a loose plastic bag and in transport the sandals had fallen out of the box and were not protected. Luckily they weren't squashed or damaged and I am very happy with my purchase.
Reply from Trekkinn.com
Dear Mavis, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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