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Review Summary
Trekkinn is described as a place where buying feels straightforward and reassuring, with quick checkout, clear information and delivery that usually arrives promptly. Customers mention good prices, easy ordering and products that match expectations, which makes repeat purchases feel natural.
Delivery
"My leki poles were competitively priced and dispatch was prompt. The tracking was easy to access. I’m thrilled with them!"
"Astonighingly nice price, rapid delivery, good quality. Recommended!"
"The ordered goods were delivered on schedule and in very good condition."
Digital experience
"Absolútny the best shop.. Profesionaly and very good peoples. Thank you very much."
"Clear, functional website. Better size options than other sites. Simple order process. Excellent delivery update without needless texts etc."
"Nice and easy to navigate, large inventory for every sports genre. Good communication about shipment status. ."
Team expertise
"Pleased with the experience and highly recommend them."
"Professional service delivery 👌"
"Godny polecenia sprzedawca. Przesylka z Hiszpanii do Holandii dotarla w 5 dni. Polecam"
Choice
"Large selection, good prices"
"Site is easy to negotiate and lots to choose from. Easy at checkout and delivery was great."
"Great service great selection of shoes at a really good price."
Responsiveness
"Quick service."
"Fast efficient service would definately use again"
"Efficient process. Good communication and timely delivery"
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C. U.
26 Mar 2025
Verified reviewPontos termék kitűnő minőség. Pontos szállítás! Nagyon elégedett vagyok!*****:)
Reply from Trekkinn.com
Dear Csaba, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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N. G.
26 Mar 2025
Verified reviewGood delivery and well organised when I returned the boots for a different size
Reply from Trekkinn.com
Dear Nigel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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M. V.
26 Mar 2025
Verified reviewI ordered a pair of Salomon hiking shoes for my son on Trekinn because they have the latest models against a good price. Although I live in The Netherlands that’s no problem and easy to do. I am confident if something would go wrong they will help me because they have done that several times in the past! I am a satisfied customer so Thanks to Trekinn !
Reply from Trekkinn.com
Dear M.T.J., Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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L. C.
26 Mar 2025
Verified reviewQuick service and as promises
Reply from Trekkinn.com
Dear Lee, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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R. B.
26 Mar 2025
Verified reviewI received my order in good time. It was adequately packaged. There were no issues. I would shop with trek INN again.
Reply from Trekkinn.com
Dear Raymond, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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G. C.
26 Mar 2025
Verified reviewFantastic product... Because I'm impatient felt royal mail took ages. It was a weeks wait from order to delivery 👍
Reply from Trekkinn.com
Dear Garry, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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P. R.
26 Mar 2025
Verified reviewvery dissadiffied, they send me a cheaper version of the one i order.
Reply from Trekkinn.com
Hello Paolo, We’re genuinely sorry to hear about your experience and understand how disappointing it can be to receive an item that does not meet your expectations. Your feedback is important to us, and we appreciate you taking the time to share it. Please know that we continually strive to improve, and your comments will help us enhance our services for all customers. In case you have received a wrong, a defective or an incomplete product you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) Please sign in to your account by using your email address and password and select My orders. Then, click on the order, select the reason that best suits the situation and follow the instructions. Thank you for your understanding. Best regards, The Trekkinn Team
Reply from P. R.
Hi I order a bresser 150-750 for my daughter birthday and i received a bresser 150-1400 wich i could have bought in London for £ 35.00 less[ £ 234.00 free delivery] , my daughter she is not aware of the mistake but i think a refund is in order.I try to send message and photo trhu my account but message want go.
Reply from Trekkinn.com
Hello, Thank you for sharing your experience with us. We're truly sorry to hear that you received a different product than expected, as we strive to provide our customers with the items they desire. Your feedback is invaluable in helping us improve our services, and we appreciate you bringing this to our attention, the returns department will have a look at your issue asap. We hope to restore your confidence in us moving forward. Best regards, The Trekkinn Team
Show exchanges Hide exchanges -
A. C.
26 Mar 2025
Verified reviewGood quality. Quick delivery. Excellent
Reply from Trekkinn.com
Dear Aneta, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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J. S.
26 Mar 2025
Verified reviewGreat products, great prices. Only downside: the listed delivery date does not always match (which is to be expected with long-distance shipping, but is something to take into account).
Reply from Trekkinn.com
Dear Jasper, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. W.
26 Mar 2025
Verified reviewCommunication was excellent from ordering right through to delivery. I had to change my delivery day due to being at work and I received emails letting me know it would be delivered the next day. Excellent customer service
Reply from Trekkinn.com
Dear Adrian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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T. W.
22 Mar 2025
Verified reviewGreat site, they sent what I ordered as described unlike sports direct. Its not much to ask really. Quick delivery too.
Reply from Trekkinn.com
Hello! Thank you for your wonderful feedback. We are thrilled to hear that you received your order as described and that our delivery met your expectations. Your support means a lot to us, and we strive to maintain this level of service. We appreciate your review and look forward to serving you again in the future. Best regards, The Trekkinn Team
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R. F.
22 Mar 2025
Verified reviewI didn't realise they are based in Spain when ordering. Delivery is therefore longer than expected. Then hit with a £13.99 charge to return shoes that were too small. I would not recommend to Uk customers. With additional chargers cheaper and more convenient to buy from Amazon in the end
Reply from Trekkinn.com
Hello, and thank you for sharing your feedback with us. We truly understand your concerns regarding delivery times and return charges, and we apologize for any inconvenience this may have caused. Your experience is important to us, and we will take your comments into account as we continually strive to improve our services. Thank you for your insights, and we hope for the opportunity to serve you better in the future. Best wishes, Trekkinn Team.
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P. M.
8 Mar 2025
Verified reviewGood price and well packaged but the product came from Spain so delivery was slower than expected - 9 days. It also arrived 2 days after the expected delivery date. Would use the company again if I dont need fast delivery.
Reply from Trekkinn.com
Dear Paula, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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J. E.
8 Mar 2025
Verified reviewFantastic service. Have used you many times in the past and have always had a great experience. Prices are always the cheapest I can find. Take 5 days delivery and save a fortune, so well worth it!
Reply from Trekkinn.com
Dear Julie, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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D. M.
7 Mar 2025
Verified reviewХорошая цена, быстрая отправка, отличный сервис. Рекомендую!
Reply from Trekkinn.com
Dear Dmitriy, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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J. F.
7 Mar 2025
Verified reviewReally impressed with the service, communication, delivery as oromised and quality of product. Would definitely use again. Top drawer
Reply from Trekkinn.com
Dear Julian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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P. M.
7 Mar 2025
Verified reviewReally pleased with my purchase, great value jacket and the shipping was prompt. Will definitely us Trekking again 👍
Reply from Trekkinn.com
Dear Paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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S. B.
6 Mar 2025
Verified reviewGreat hiking vest at a super price. Delivered in good time too. Thank you
Reply from Trekkinn.com
Dear Sylvia, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. W.
4 Mar 2025
Verified reviewGood service and range of products.
Reply from Trekkinn.com
Dear Anni, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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D. S.
2 Mar 2025
Verified reviewGreat Service, delivery and i love my boots xx
Reply from Trekkinn.com
Dear DAVID, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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