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Review Summary
Trekkinn is described as a place where buying feels straightforward and reassuring, with quick checkout, clear information and delivery that usually arrives promptly. Customers mention good prices, easy ordering and products that match expectations, which makes repeat purchases feel natural.
Delivery
"My leki poles were competitively priced and dispatch was prompt. The tracking was easy to access. I’m thrilled with them!"
"Astonighingly nice price, rapid delivery, good quality. Recommended!"
"The ordered goods were delivered on schedule and in very good condition."
Digital experience
"Absolútny the best shop.. Profesionaly and very good peoples. Thank you very much."
"Clear, functional website. Better size options than other sites. Simple order process. Excellent delivery update without needless texts etc."
"Nice and easy to navigate, large inventory for every sports genre. Good communication about shipment status. ."
Team expertise
"Pleased with the experience and highly recommend them."
"Professional service delivery 👌"
"Godny polecenia sprzedawca. Przesylka z Hiszpanii do Holandii dotarla w 5 dni. Polecam"
Choice
"Large selection, good prices"
"Site is easy to negotiate and lots to choose from. Easy at checkout and delivery was great."
"Great service great selection of shoes at a really good price."
Responsiveness
"Quick service."
"Fast efficient service would definately use again"
"Efficient process. Good communication and timely delivery"
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Jan V.
14 May 2025
Verified reviewThey do what they promise!!
Reply from Trekkinn.com
Hello, Thank you so much for your kind words! We’re thrilled to hear that we met your expectations and delivered on our promises. Your support inspires us to continue providing the best service possible. We appreciate your feedback and look forward to serving you again in the future. Best regards, The Trekkinn Team
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M. O.
14 May 2025
Verified reviewExcellent pair of boots, very comfortable on the feet and true to size, I recommend.
Reply from Trekkinn.com
Hello! Thank you for your wonderful review. We're thrilled to hear that you find our boots comfortable and true to size! Your recommendation means a lot to us, and we appreciate your support. If you have any further thoughts or experiences to share, we're all ears. Best regards, Trekkinn Team
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Marcin J.
14 May 2025
Verified reviewWszystko przebiegło prawidłowo, długi czas realizacji, ale trzeba brać pod uwagę że przesyłka jest z Hiszpanii
Reply from Trekkinn.com
Hello, Thank you for your review! We appreciate your understanding regarding the longer shipping times from Spain, and we’re glad to hear that everything went smoothly with your order. Your feedback is invaluable to us as we strive to enhance our services. Best regards, Trekkinn Team
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John B.
14 May 2025
Verified reviewGood service, Fabulous product good communication and it was the only place I could get an 8.5 UK size This is my second pair of boots and there so comfortable
Reply from Trekkinn.com
Hello! Thank you so much for your wonderful review! We're thrilled to hear that you found the perfect 8.5 UK size boots with us and that this is your second pair. Your satisfaction with our service and communication means a lot to us. We look forward to serving you again in the future! Best regards, Trekkinn Team
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Debi darby A.
14 May 2025
Verified reviewEasy to use ,cheapest price i could find.very quick delivery highly recomend
Reply from Trekkinn.com
Dear debi darby, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Bas N.
14 May 2025
Verified reviewTop product, fast delivery, not expensive.
Reply from Trekkinn.com
Hello, Thank you so much for your wonderful review! We're thrilled to hear that you found our product to be top-notch and that our delivery met your expectations. Your feedback on our pricing is also greatly appreciated, as we strive to offer quality products at affordable rates. We look forward to serving you again soon! Best regards, The Trekkinn Team
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Will K.
14 May 2025
Verified reviewMy osprey bag was bent and crammed into a box (it shouldn’t ever be bent)
Reply from Trekkinn.com
Hello Will, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by the condition of your Osprey bag upon delivery. We understand how important it is for your gear to arrive in perfect shape and appreciate your feedback, as it helps us improve our packaging practices. In case you have received a wrong, a defective or an incomplete product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent etc.) We value your input and are committed to ensuring a better experience in the future. Best wishes
Reply from Will K.
Hello, Yes I don’t want to return the product as I’ve now left on my holiday and didn’t have time to order another bag. It’s still misshaped, it should never have been sent like that. Very disappointing! I’ve even worn it for a 6hr hike and it’s still bent like a C. Hopefully this can be passed on to the package team and they will not bend them when sending to people in the future! Shoes are great though
Reply from Trekkinn.com
Hello, We understand your disappointment regarding the condition of your Osprey bag upon arrival, and we sincerely apologize for any inconvenience this may have caused. Your feedback is invaluable as we strive to improve our packaging and delivery processes. We have forwarded your issue to our outbound department and hope to serve you better in the future! Happy holidays and warm regards, Trekkinn Team
Reply from Will K.
Thank you. All the best
Show exchanges Hide exchanges -
György S.
14 May 2025
Verified reviewFast, correct
Reply from Trekkinn.com
Hello! Thank you for your wonderful feedback! We’re thrilled to hear that you found our service to be fast and correct. Your experience is very important to us, and we appreciate your support. We look forward to serving you again in the future! Best regards, The Trekkinn Team
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Dmitry S.
14 May 2025
Verified reviewGreat prices and fast delivery !!!!
Reply from Trekkinn.com
Dear Dmitry, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Peter finch A.
14 May 2025
Verified reviewExcellent items offered at the best price. Delivery may have taken slightly longer, but not by much. Overall very satisfied and much appreciated.
Reply from Trekkinn.com
Hello, Thank you so much for your wonderful review! We're thrilled to hear that you found our items to be excellent and competitively priced. We appreciate your understanding regarding the slightly longer delivery time, and your satisfaction means a lot to us. We’re committed to continuously improving our services and hope to serve you even better in the future. Warm regards, Trekkinn Team
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C. S.
5 May 2025
Verified reviewThe items arrived as described, I would use TrekInn again.
Reply from Trekkinn.com
Dear Christopher, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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P. G.
5 May 2025
Verified reviewOrdered from trekkinn for a second time and is faultless product well packaged and delivered very quickly will definately use again
Reply from Trekkinn.com
Dear Paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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R. H.
5 May 2025
Verified reviewGood quality item
Reply from Trekkinn.com
Dear Robert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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B. H.
5 May 2025
Verified reviewGot what I wanted for a very reasonable price!
Reply from Trekkinn.com
Dear B, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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D. A.
5 May 2025
Verified reviewThe sizing is completely wrong then they it your fault for choosing that, they audacity to charge you 11 pounds to send them back what to address in England then charge you the postage to send them Overall I'm very disappointed with the website I wouldn't use again
Reply from Trekkinn.com
Hello, Thank you for taking the time to share your comments about your experience with us. We sincerely apologize for the sizing issue you experienced and understand how frustrating it can be. We strive to provide clear sizing guides to help our customers make informed choices, and we appreciate your insights on this matter. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive transport and thus reduce logistics and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or a different item from what is published on our website has been delivered. We take your comments seriously and will use them to improve our services moving forward. Best regards, The Trekkinn Team
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V. N.
5 May 2025
Verified reviewGood product, good price
Reply from Trekkinn.com
Dear Vibert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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N. N.
20 Apr 2025
Verified reviewAtt kunna beställa kvalitet märken med bra priser. Toppen Bra service och trygg.
Reply from Trekkinn.com
Dear Niko, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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C. R.
18 Apr 2025
Verified reviewFast and efficient service arrived on time great service
Reply from Trekkinn.com
Dear Colin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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S. A.
16 Apr 2025
Verified reviewBest prices, quick delivery. Great service. I ordered the wrong size of boots. The return and refund was quick. My order of the correct size was delivered quickly. Very pleased with the service. .
Reply from Trekkinn.com
Dear steven stewart, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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R. G.
14 Apr 2025
Verified reviewFast delivery and good price.
Reply from Trekkinn.com
Dear Russell, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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