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Review Summary
Trekkinn is described as a place where buying feels straightforward and reassuring, with quick checkout, clear information and delivery that usually arrives promptly. Customers mention good prices, easy ordering and products that match expectations, which makes repeat purchases feel natural.
Delivery
"My leki poles were competitively priced and dispatch was prompt. The tracking was easy to access. I’m thrilled with them!"
"Astonighingly nice price, rapid delivery, good quality. Recommended!"
"The ordered goods were delivered on schedule and in very good condition."
Digital experience
"Absolútny the best shop.. Profesionaly and very good peoples. Thank you very much."
"Clear, functional website. Better size options than other sites. Simple order process. Excellent delivery update without needless texts etc."
"Nice and easy to navigate, large inventory for every sports genre. Good communication about shipment status. ."
Team expertise
"Pleased with the experience and highly recommend them."
"Professional service delivery 👌"
"Godny polecenia sprzedawca. Przesylka z Hiszpanii do Holandii dotarla w 5 dni. Polecam"
Choice
"Large selection, good prices"
"Site is easy to negotiate and lots to choose from. Easy at checkout and delivery was great."
"Great service great selection of shoes at a really good price."
Responsiveness
"Quick service."
"Fast efficient service would definately use again"
"Efficient process. Good communication and timely delivery"
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Chantal B.
14 Aug 2025
Verified reviewSnel geleverd. Prijzen zijn prima, vaak goedkoper dan bij andere winkels. Retourneren is makkelijk. Prima klantenservice
Reply from Trekkinn.com
Hello, Thank you so much for your wonderful review! We're delighted to hear that you found our delivery quick, prices competitive, and the return process easy. It's our goal to provide excellent service, and your positive feedback about our customer support means a lot to us. We appreciate your support and look forward to serving you again! Best regards, Trekkinn Team
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Jeremiah S.
13 Aug 2025
Verified reviewThe order took ages to arrive and when it came the thermos chain was rusted right out of the box. That being said it's a lovey thermos so I won't return it
Reply from Trekkinn.com
Hello, Thank you for sharing your experience with us. We sincerely apologize for the delay in receiving your order and understand how disappointing it must be to find the thermos in that condition. We're grateful to hear that you love the thermos despite this issue. Your feedback is invaluable, and we will use it to improve our services moving forward. Warm regards, The Trekkinn Team
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Luna V.
13 Aug 2025
Verified reviewIk heb mijn pakketje niet ontvangen
Reply from Trekkinn.com
Dear Luna, Thank you for sharing your experience with us. We understand how frustrating it is not to receive your package, and we're truly sorry for any inconvenience this has caused. Your feedback is important, and we assure you that we are continuously working to improve our service. If you need more information or assistance, please contact our customer service team by emailing to support@tradeinn.com. We appreciate your patience during this time. Best regards, The Trekkinn Team
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Aga W.
25 Jul 2025
Verified review7days delivery to Irl, love the shoes, did some run in the mountains, good grip on on rocks. My usual size is 39(my foot is 24cm long) but with xero I got 38.5 0.5 cm for any hiking shoes..went for 39 and its perfect. With thicker sock there was little spare room, and I habe to break them down a little as they're stiffer than their normal runners. Love the colours thou! They look and feel good so far.
Reply from Trekkinn.com
Hello, Thank you for your thoughtful review! We’re delighted to hear that you're enjoying the shoes and that they’ve performed well during your mountain runs. It's great to know the fit worked out for you, and we appreciate your feedback about the stiffness — breaking them in can make a big difference. We’re also thrilled that you love the colors! Your insights help us continually enhance our offerings. Best regards, The Trekkinn Team
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Krzysztof N.
22 Jul 2025
Verified reviewSuper extra
Reply from Trekkinn.com
Hello! Thank you so much for your kind words and your perfect rating! We’re thrilled to hear that you had a super extra experience with us. Your feedback inspires us to continue providing the best service and products. If there’s anything we can improve on, don’t hesitate to let us know. Best regards, The Trekkinn Team
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Heather S.
18 Jul 2025
Verified reviewLovely sandals
Reply from Trekkinn.com
Dear Heather, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Marcin J.
18 Jul 2025
Verified reviewTo już moje kolejne zamówienie, zawsze wszystko przebiega sprawnie, i moje następne potrzeby będę też realizował przez trekkinn
Reply from Trekkinn.com
Dear Marcin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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David H.
18 Jul 2025
Verified reviewQuick dispatch and very good info on delivery. Item ordered perfect at realy good price
Reply from Trekkinn.com
Hello! Thank you for your wonderful feedback. We're thrilled to hear that you experienced quick dispatch and found the delivery information helpful. It’s great to know that you're satisfied with your perfect item at a great price! Your support means a lot to us. Best regards, The TrekkInn Team
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Morten S.
18 Jul 2025
Verified reviewa litlle slow delivered
Reply from Trekkinn.com
Hello, Thank you for sharing your feedback! We truly appreciate your understanding regarding the delivery time and strive to improve where we can. Your insights are valuable to us as we continue to enhance our service. We're glad you had a positive experience overall and look forward to serving you better in the future. Best regards, The Trekkinn Team
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James M.
18 Jul 2025
Verified reviewGood product, great service.
Reply from Trekkinn.com
Dear James, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Rosanna V.
18 Jul 2025
Verified reviewSchoenendozen worden door Trekkin in een verfrommelde plastic zak met gaten verzonden, waardoor de dozen helemaal geplet en beschadigd aankomen. Dit ziet er heel erg onverzorgd uit en lijkt net of het ze niets interesseert hoe de producten aankomen. Is ook niet representatief voor het merk van de schoenen! Ik heb schoenen van hetzelfde merk bij een andere webshop gekocht en daar werd het netjes in een hele stevige doos bezorgd en de schoenendoos was onbeschadigd. Een contrast met Trekkin. Retourneren duurt tergend lang. Het heeft 5 dagen, na veelvuldig contact, geduurd tot ik eindelijk een retourlabel ontving. Wat een raar retoursysteem! Nadat ik het retourpakket heb verzonden is mijn retour en de creditering wel binnen een week verwerkt. De kans dat ik hier ooit weer bestel is heel klein en ik raad het zeker niemand aan!!
Reply from Trekkinn.com
Beste Rosanna, Bedankt dat u de tijd heeft genomen om uw feedback te delen. Onze oprechte excuses voor de slechte staat waarin uw bestelling is aangekomen en we begrijpen hoe teleurstellend dat kan zijn. Uw ervaring met het retourproces is ook zorgwekkend en we stellen uw geduld in die tijd op prijs. Wij hebben handmatig een retouraanvraag geopend voor de bestelling 59584548 en uw aanvraag is geaccepteerd als commercieel gebaar. Om de status, informatie en berichten met betrekking tot uw claim van bestelling 59584548 te bekijken, gaat u naar onze website en logt u in via het pad: Mijn account > Mijn bestellingen > Retourstatus bekijken We waarderen uw feedback, omdat het ons helpt onze service te verbeteren. We hopen uw vertrouwen in de toekomst weer te winnen. Met vriendelijke groet, Het Trekkinn-team
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Steve H.
18 Jul 2025
Verified reviewGreat prices, great service.
Reply from Trekkinn.com
Hello, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our great prices and service. Your feedback motivates us to keep striving for excellence. We look forward to serving you again soon! Best regards, The Trekkinn Team
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David M.
12 Jul 2025
Verified reviewFast and efficient service Great communication A pleasure to do business with
Reply from Trekkinn.com
Hello, Thank you so much for your kind words! We’re thrilled to hear that you experienced fast and efficient service, and that our communication met your expectations. It’s always a pleasure to do business with customers like you. Your feedback motivates us to keep delivering the best possible experience. Best regards, The Trekkinn Team
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Amanda E.
12 Jul 2025
Verified reviewA good price, easy to order and a quick delivery
Reply from Trekkinn.com
Hello! Thank you so much for your wonderful review. We’re thrilled to hear that you found our prices competitive, the ordering process easy, and your delivery prompt. Your satisfaction is our priority, and we truly appreciate your feedback. Looking forward to serving you again in the future! Best regards, The Trekkinn Team
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Jeff S.
12 Jul 2025
Verified reviewGreat service
Reply from Trekkinn.com
Hello! Thank you so much for your kind words and for taking the time to review our service! We’re thrilled to hear that you had a great experience with us. Your support motivates us to continue providing excellent service to all our customers. We look forward to serving you again in the future! Best regards, The Trekkinn Team
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Carolyne P.
28 Jun 2025
Verified reviewA stiffer feel to this boot from my last. The arch insole is a little high for me but once I wear them in they will be fine. Technically good
Reply from Trekkinn.com
Dear Carolyne, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Victor C.
28 Jun 2025
Verified reviewI bought a pair of trekking shoes (Merrell Moab 3 GTX). Good price, prompt delivery and correct item delivered. Happy customer, thank you very much. I will certainly consider you as a source of such items when needed.
Reply from Trekkinn.com
Hello, Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your Merrell Moab 3 GTX trekking shoes and that the delivery went smoothly. Your satisfaction means the world to us, and we look forward to being your go-to source for outdoor gear in the future. Best regards, The Trekkinn Team
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James S.
28 Jun 2025
Verified reviewPerfect - as described and delivered promptly
Reply from Trekkinn.com
Dear James, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Joanne S.
28 Jun 2025
Verified reviewThe Ternua jacket I purchased was perfect. Always good quality products at reasonable prices. Customer service & delivery is excellent. I live in the UK & I received my order promptly. Thank you so much!
Reply from Trekkinn.com
Dear Joanne, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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P.j. V.
28 Jun 2025
Verified reviewOrder was delivered correctly. Informations about the delivery were correct.
Reply from Trekkinn.com
Hello, Thank you for your thoughtful review! We're glad to hear your order was delivered correctly and that you found the delivery information to be accurate. Your feedback is invaluable, and we strive to continually enhance our services. If there's anything specific that could have made your experience a 5-star one, we’d love to hear it. Best regards, The Trekkinn Team
Reviews displayed in chronological order
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