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Review Summary
Techinn is described as a straightforward place to buy from, with customers repeatedly mentioning quick delivery, careful packaging and good prices. Orders are reported to arrive as expected, and the overall experience feels easy and problem free.
Delivery
"Good product delivered promptly"
"Quick delivery, good pricing, happy with my product :-)"
"delivery arrived 1 day late, and because of that I leave 4 stars, otherwise I have no complaints"
Digital experience
"Wide range of products, very responsive and helpful customer service, pretty quick and easy to track international delivery. Thank you!"
"Easy to find and order on the site. Despatched promptly with tracking details and delivered on time. Also pleasantly surprised to find an adapter…"
Easy to find and order on the site. Despatched promptly with tracking details and delivered on time. Also pleasantly surprised to find an adapter for UK power sockets included!
"Fast and easy, could have more precise descriptions of the product on the website though."
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A. A.
25 Feb 2022
Verified reviewItem arrived on time and safely packed and is very competitive price wise.
Reply from Techinn.com
Dear Neil, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewShopper friendly site good range of products and fast delivery
Reply from Techinn.com
Dear Aine, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewExcellent service. Goods arrived sooner than expected.
Reply from Techinn.com
Dear Kevin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewQuick delivery nice tracked shipping good quality off products. Highly recommended!
Reply from Techinn.com
Dear Arnold, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewVery prompt service
Reply from Techinn.com
Dear Brian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewArrived as stated on time - plugged in and able to use instantly.
Reply from Techinn.com
Dear Cheryl, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewGood price, perfect to follow during transport.
Reply from Techinn.com
Dear Maurice, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewIf I had looked around the same item was a lot cheaper than your sight It took so long to deliver after you charging me £ 8 for P/ P And had no instructions with it ,
Reply from Techinn.com
Hello Michael, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case. We did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, the article was delivered according to the estimated delivery date, please consult your order confirmation. Please note that there are also external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. Your comments will be taken into account for continuous improvement. Thanks a lot. Kind regards
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A. A.
25 Feb 2022
Verified reviewAll went very well good site and had the product i needed delivery was in reasonable time too, the printer works well but having some trouble with feeding the paper in under the roller it keeps getting snagged up doesnt seem enough space to pull the paper through nicely
Reply from Techinn.com
Dear Dunsley, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewIt all worked perfect!
Reply from Techinn.com
Dear Ditlev, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewExcellent service from this company. The product arrived in half the expected time, carefully packaged so no damage. A quality product, easy to use and easy on the eye. Doesn't take up too much space on the worktop. Pods are easy to buy as the machine accepts a wide range of makes as long as they are nespresso compatible.
Reply from Techinn.com
Dear Gillian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Feb 2022
Verified reviewGreat Fast delivery
Reply from Techinn.com
Dear Patricia, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Feb 2022
Verified reviewSnabb leverans.
Reply from Techinn.com
Kära kund, Tack för att du tog dig tid att dela så positiva kommentarer om din upplevelse med oss. Vi är mycket glada över att ha kunnat betjäna dig på bästa sätt. Denna typ av feedback gör att vi kan identifiera vad vi gör bra och i vilka aspekter vi bör arbeta för att förbättra upplevelsen för våra kunder. Därför uppskattar vi din feedback. Kontakta gärna vårt kundtjänstteam genom att maila support@tradeinn.com med eventuella problem eller kommentarer. Tack och vänliga hälsningar,
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A. A.
10 Feb 2022
Verified reviewGood product quick delivery
Reply from Techinn.com
Dear Susan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Feb 2022
Verified reviewGreat prices, great service!
Reply from Techinn.com
Dear Ron , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Feb 2022
Verified reviewOrder received.
Reply from Techinn.com
Dear Dave , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Feb 2022
Verified reviewTook a week to arrive. I don't think that's really acceptable.
Reply from Techinn.com
Hello Wendy, We are sorry for your comments, we did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. Your comments will be taken into account for continuous improvement. Kind regards
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A. A.
8 Feb 2022
Verified reviewDelivery was later than expected but the item was still delivered in a reasonable time
Reply from Techinn.com
Dear Carol , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Feb 2022
Verified reviewIt was ok, could have improved on the product itself, this is a product applicable for such country and needed more descriptive. The reason is, overall the product itself is a lovely design and works to its standard how it had described. The one descriptive was not very clear or maybe I was not pay attention and maybe I am making mistake. I live in uk but the product was mainly in part of Europe country far as I know it is the socket or plug that you connect to the power to operate the product that switch on. Well it turn out to be a French socket while I was living in uk when this has been ordered online. However I do not have any problem but the company delivered that what they could deliver for customers. I am thankful for that. Anyway I have to buy a additional socket to use this product because it was foreign product compare to uk. I do not mind but, next time if possible, bit more convenient on the details please on which products apply where and how we could adapt from it. So I have no complaint soon as I got the socket delivered I put the additional socket into the plug from the product which was not applicable in uk. It is now works fine and nothing to worry about. Nonetheless this product apart from the one problem if I had lived in France or Germany or anywhere in the Europe where this product applicable to use in the power station standard to the country itself. It would have been absolutely alright no complaint or no problem but I am not complaining the fact I have solved the issue. I live in uk unfortunately this does not work in uk standard electric socket where you put the plug in. Nonetheless apart from what I mention, this product absolutely brilliant with cooking convenient time, cooks to standard, in the time where it is efficient or cook number of dishes. Which still taste better, this air fryer has no problem but as described by the seller how it works to cook by the box it is been presented, manual, guide, images and brand “Philips” itself. I am happy what I said in regardless of the comments I have made, not to dissatisfied the company. The company provider is a good company but I have to point out some of the issues been made otherwise if I had not made aware of the issue, the company would not know where the issue is to implement and to improve so next time the customer would not have to face same issues. I am only trying give the company the right to know and little touch, so it gets improve for the benefits for both ourselves.
Reply from Techinn.com
Dear Qazi Razna , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Feb 2022
Verified reviewNo problems - on time👍
Reply from Techinn.com
Dear Susan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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