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Review Summary
Techinn is described as a straightforward place to buy from, with customers repeatedly mentioning quick delivery, careful packaging and good prices. Orders are reported to arrive as expected, and the overall experience feels easy and problem free.
Delivery
"Good product delivered promptly"
"Quick delivery, good pricing, happy with my product :-)"
"delivery arrived 1 day late, and because of that I leave 4 stars, otherwise I have no complaints"
Digital experience
"Wide range of products, very responsive and helpful customer service, pretty quick and easy to track international delivery. Thank you!"
"Easy to find and order on the site. Despatched promptly with tracking details and delivered on time. Also pleasantly surprised to find an adapter…"
Easy to find and order on the site. Despatched promptly with tracking details and delivered on time. Also pleasantly surprised to find an adapter for UK power sockets included!
"Fast and easy, could have more precise descriptions of the product on the website though."
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A. A.
24 Mar 2022
Verified reviewExcellent. Quality products,Good prices and fast shipping
Reply from Techinn.com
Dear Dimitrios , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Mar 2022
Verified reviewOrder came quicker than the given delivery time. Order was packed extra secure (more secure than needed to be, the order wasn’t that fragile). Overall an excellent experience.
Reply from Techinn.com
Dear Adrian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Mar 2022
Verified reviewDespite some negative reviews the price was too good to pass up. Rapid delivery considering distance. Excellent service.
Reply from Techinn.com
Dear John , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Mar 2022
Verified reviewVery well made and price point on the nail
Reply from Techinn.com
Dear Daren, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Mar 2022
Verified reviewGood service. Quick delivery. Regular updates to delivery status.
Reply from Techinn.com
Dear Steve , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Mar 2022
Verified reviewI give you a 4 as it was a day late to arrive but all the same a good service
Reply from Techinn.com
Dear Ivan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Mar 2022
Verified reviewI bought a pair of landline phones for home , when they arrived all the information was in Spanish, and the plugs where the European ones so I had to buy UK adapter s
Reply from Techinn.com
Hello Phillip, We are very sorry to hear that you rated our service as not meeting your expectations, please be assured that the experience of our customers is very important to us. In case that you have received a wrong product, we kindly ask you to submit a return request through your account. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, an item is missing from your order, a wrong color/size was sent, the article does not match the product description etc.) If you have any further questions, please contact our customer service by sending an email to support@tradeinn.com Kind regards
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A. A.
10 Mar 2022
Verified reviewachieved every step of their order process. Thanks, p.s. my purchase was top notch too
Reply from Techinn.com
Dear James O , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 Mar 2022
Verified reviewI ordered four Motorola cordless home phones. They arrived with European two pin plugs and the phone settings are all in German. Nowhere on the listing did it say these are unsuitable for the UK.
Reply from Techinn.com
Hello Julian, We are very sorry to hear that you rated our service as not meeting your expectations, please be assured that the experience of our customers is very important to us. In case that you have received a wrong product, we kindly ask you to submit a return request through your account. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, an item is missing from your order, a wrong color/size was sent, the article does not match the product photo etc.) If you have any further questions, please contact our customer service by sending an email to support@tradeinn.com Kind regards
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A. A.
6 Mar 2022
Verified reviewEverything was ok.
Reply from Techinn.com
Dear Krzysztof , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 Mar 2022
Verified reviewGood
Reply from Techinn.com
Dear Anna , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 Mar 2022
Verified reviewDelivery didn’t take to long, plus was give a free adapter because the plug was EU standard and delivery was to the UK. Thanks guys.
Reply from Techinn.com
Dear James , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 Mar 2022
Verified reviewGood
Reply from Techinn.com
Dear Arno , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 Mar 2022
Verified reviewItem delivered with a European plug. Customer service help impossible to access (long queues on phone, need to upload 6 separate photos on web-site etc.). Gave up and had to go and buy Europe/UK adaptor for a further £10. Very dis-satisfied
Reply from Techinn.com
Hello Alan, We are very sorry to hear that you rated our service as not meeting your expectations, please be assured that the experience of our customers is very important to us. In case that you have received a wrong product, we kindly ask you to submit a return request through your account. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, an item is missing from your order, a wrong color/size was sent, the article does not match the product photo etc.) Our returns department will then handle the issue and offer a solution. If you have any further questions, please contact our customer service by sending an email to support@tradeinn.com Kind regards
Reply from A. A.
Your returns request procedure is complex (taking 6 photographs and uploading!) for a person in their late 70's. It was easier to buy the adaptor
Reply from Techinn.com
Dear Alan, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and kind regards,
Reply from A. A.
This confirms that your customer service is designed to be unhelpful. You have delivered a faulty and potentially dangerous machine to a customer and are still making it impossible to deal with you. Alan
Reply from Techinn.com
Dear Alan, Thank you very much for your feedback. Please be so kind as to advise if you would like to return the received product and we can open a return request manually for you. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies. Kind regards
Reply from A. A.
I am using the product with a European to UK adaptor that I had to go and buy. It would be reasonable for you to refund me the £9.99 that I had to pay for this adapter. Providing it is safe I do not want it exchanged
Reply from Techinn.com
Dear Alan, Your request has been opened manually now on your account. Inorder to see the status, information and messages concerning your return petition and to print out the returns form, please go to our website and log in following the path: My Account > My orders > View return status. Then, please send the corresponding pictures to the email address indicated in our message. Once we have received the pictures, we can offer a discount. We hope this information was helpful to you. Kind regards
Show exchanges Hide exchanges -
A. A.
6 Mar 2022
Verified reviewThe HDD arrived within the time quoted * have not used it yet but it has been plugged in and appears to be satisfactory,
Reply from Techinn.com
Dear Kenneth , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Mar 2022
Verified reviewMy order was delivered quickly I was able to track the items progress .Excellent service.
Reply from Techinn.com
Dear Sue , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Mar 2022
Verified reviewExcellent updates on order and just as expected, highly recommended
Reply from Techinn.com
Dear adam , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Mar 2022
Verified reviewthis bluetooth is a total tragedy
Reply from Techinn.com
Hello Hristo, We are very sorry to hear that you rated our service as not meeting your expectations, please be assured that the experience of our customers is very important to us. In case that you have received a wrong/defective product, we kindly ask you to submit a return request through your account please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, an item is missing from your order, a wrong color/size was sent, the article does not match the product photo etc.) If you have any further questions, please contact our customer service by sending an email to support@tradeinn.com Kind regards
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A. A.
3 Mar 2022
Verified reviewBest off
Reply from Techinn.com
Dear Jan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewjust perfect
Reply from Techinn.com
Dear Lukas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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