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Review Summary
Techinn is described as a straightforward place to buy from, with customers repeatedly mentioning quick delivery, careful packaging and good prices. Orders are reported to arrive as expected, and the overall experience feels easy and problem free.
Delivery
"Good product delivered promptly"
"Quick delivery, good pricing, happy with my product :-)"
"delivery arrived 1 day late, and because of that I leave 4 stars, otherwise I have no complaints"
Digital experience
"Wide range of products, very responsive and helpful customer service, pretty quick and easy to track international delivery. Thank you!"
"Easy to find and order on the site. Despatched promptly with tracking details and delivered on time. Also pleasantly surprised to find an adapter…"
Easy to find and order on the site. Despatched promptly with tracking details and delivered on time. Also pleasantly surprised to find an adapter for UK power sockets included!
"Fast and easy, could have more precise descriptions of the product on the website though."
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A. A.
18 Jan 2023
Verified reviewReally poor communication, slow delivery, poor ticket systems for complaints, and misleading website
Reply from Techinn.com
Hello , We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot, best regards!
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A. A.
15 Jan 2023
Verified reviewPaid over £25 for delivery said it would be before Xmas it arrived on the 29th tried to contact several times no phone number and no one on there chat wouldn’t use again
Reply from Techinn.com
Hello James, We are sorry for your comments, we did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. Please note that due to the high volume of shipments during these dates, collection and delivery times may vary. We recommend you advance your orders online. Your comments will be taken into account for continuous improvement. We apologize for the inconvenience. Best regards
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A. A.
20 Dec 2022
Verified reviewLovely product as described and fast delivery
Reply from Techinn.com
Dear Arlene , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
16 Dec 2022
Verified reviewsteeds contact gehad tijdens het pakker zoeken
Reply from Techinn.com
Dear Leonie, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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A. A.
14 Dec 2022
Verified reviewI did receive what I wanted. But if there is something that can improved on, it would be that I received the email only 1 hour prior to delivery when the delivery company would bring the order.
Reply from Techinn.com
Dear Youssef, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Dec 2022
Verified reviewReceived the item but can’t be used in the UK the plug only has two pins we use a three pin plug. There were no returns documents received so will have to contact pay pal for advice as the item is of no use to me unless you can advise me as what to do
Reply from Techinn.com
Hello John, We are very sorry to hear that you rated our service as not meeting your expectations, please be assured that the experience of our customers is very important to us. In case that you have received a wrong product, we kindly ask you to submit a return request through your account. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, an item is missing from your order, a wrong color/size was sent, the article does not match the product photo etc.). In your case you can either return the item or you can accept a discount for a travel adapter. If you have any further questions, please contact our customer service by sending an email to support@tradeinn.com Kind regards
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A. A.
26 Nov 2022
Verified reviewI was mis-sold a product, which I had purchased for my daughter's birthday. Their advert clearly stated there is a Funko Pop with the t-shirt NOT a Pocket Pop. The price was for a full-size Funko Pop. A Pocket Pop is a tiny Pop and is not a full-size Funko Pop. Completely false advertisement and photos. No response from the company when asked for the correct item to be despatched. Complete rip-off.
Reply from Techinn.com
Hello David, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we would like to investigate your case more closely and have therefore opened a complaint manually for you. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies. Kind regards
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A. A.
11 Nov 2022
Verified reviewExcellent price and service
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A. A.
8 Nov 2022
Verified reviewProduct as describes, decent price, excellent delivery and the right amount of updates notifications. Reliable and trustworthy company!
Reply from Techinn.com
Dear Peter , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Nov 2022
Verified reviewVery good prices. Easy to order. Frequent updates during delivery. Very happy about my new mobile screen-protectors.
Reply from Techinn.com
Dear Vincent , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 Nov 2022
Verified reviewItem arrived on time and for a good price. I would use them again.
Reply from Techinn.com
Dear Rolf , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Nov 2022
Verified reviewExactly what I needed for the right price, fast shipping
Reply from Techinn.com
Dear Mark , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Nov 2022
Verified reviewThe item arrived very quickly. It was hard to find but the service was great.
Reply from Techinn.com
Dear Conor , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Techinn.com
Dear Willem , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Nov 2022
Verified reviewQuick delivery, great product
Reply from Techinn.com
Dear Jane, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Nov 2022
Verified reviewExcellent. Arrived within a week.
Reply from Techinn.com
Dear Conor, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Nov 2022
Verified reviewOrdered cdr disks to an old cd-burner and it worked. It was what we hoped for but did not quite beleive. Hurray!
Reply from Techinn.com
Dear Nicolas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Nov 2022
Verified reviewSuperb tracked all the way deliverd on time perfect
Reply from Techinn.com
Dear Hans, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Oct 2022
Verified reviewYour service was excellent. You kept us informed about the progress of the order and we couldn’t have asked for more.
Reply from Techinn.com
Dear Peter, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Techinn.com
Dear Karen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Oct 2022
Verified reviewEverything was nice😊 thanks!
Reply from Techinn.com
Dear Peter , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
23 Oct 2022
Verified reviewBest choice with this product!
Reply from Techinn.com
Dear MATEUSZ , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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