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Review Summary
Techinn is described as a straightforward place to buy from, with customers repeatedly mentioning quick delivery, careful packaging and good prices. Orders are reported to arrive as expected, and the overall experience feels easy and problem free.
Delivery
"Good product delivered promptly"
"Quick delivery, good pricing, happy with my product :-)"
"delivery arrived 1 day late, and because of that I leave 4 stars, otherwise I have no complaints"
Digital experience
"Wide range of products, very responsive and helpful customer service, pretty quick and easy to track international delivery. Thank you!"
"Easy to find and order on the site. Despatched promptly with tracking details and delivered on time. Also pleasantly surprised to find an adapter…"
Easy to find and order on the site. Despatched promptly with tracking details and delivered on time. Also pleasantly surprised to find an adapter for UK power sockets included!
"Fast and easy, could have more precise descriptions of the product on the website though."
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A. A.
16 Apr 2023
Verified reviewThe delivery estimation changed after I had paid, and the item came with only a European plug, which isn’t stated anywhere. Complete waste of £430. Absolute scam artists
Reply from Techinn.com
Hello Liam, We are very sorry to hear that you rated our service as not meeting your expectations, please be assured that the experience of our customers is very important to us. In case that you have received a wrong product, we kindly ask you to submit a return request through your account. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, an item is missing from your order, a wrong color/size was sent, the article does not match the product photo etc.) If you have any further questions, please contact our customer service by sending an email to support@tradeinn.com Kind regards
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A. A.
16 Apr 2023
Verified reviewGreat item. Took a while to arrive, but it proved to come from Spain which I wasn't aware of. Communication with helpdesk was smooth; instant help.
Reply from Techinn.com
Dear M, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
13 Apr 2023
Verified reviewProduct did not fit. Waste of money.
Reply from Techinn.com
Hello Marc, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. We are aware of the return costs and continually reflect on them, but we have deliberately decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards
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A. A.
13 Apr 2023
Verified reviewExcellent service, no hassle, quick delivery, with regular tracking information updates. Arrived well packaged.
Reply from Techinn.com
Dear Mark, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
28 Mar 2023
Verified reviewGood service and my Grandson delighted with the Harry Potter umbrella!
Reply from Techinn.com
Dear Wendy, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
28 Mar 2023
Verified reviewGreat price and easy to order. Delivery takes a while as my item came from Spain. But it's tracked, so it can be followed
Reply from Techinn.com
Dear Steve, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Mar 2023
Verified reviewfast and good.
Reply from Techinn.com
Dear ALEXANDER, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 Mar 2023
Verified reviewGood buying
Reply from Techinn.com
Dear Albert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 Mar 2023
Verified review****
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A. A.
7 Mar 2023
Verified reviewSnelle levering, ondanks de afstand. Product voldoet aan de omschrijving. Heel tevreden.
Reply from Techinn.com
Hallo, Bedankt dat u de tijd heeft genomen om uw ervaring met ons te delen. Prettige dag! Bedankt,
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A. A.
26 Feb 2023
Verified reviewFound the exact camera I was looking for a a Panasonic TZ70 and shipping wentcsmithly
Reply from Techinn.com
Dear Helen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 Feb 2023
Verified reviewGreat product and service, arrived as expected.
Reply from Techinn.com
Dear Norman, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2023
Verified reviewWe got an espresso slim, exactly what we wanted, It came with a uk plug adapter and a selection of 14 pods This coffeemaker was 40 to 50 cheaper than the rest we looked at. It was very well packaged, the original nespresso box was bubble wrapped and placed in a sturdy outer box. Definitely go with these guys.
Reply from Techinn.com
Dear Kevin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 Feb 2023
Verified reviewWell done!
Reply from Techinn.com
Dear Emilia, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Feb 2023
Verified reviewNice website, fast to deliver {internationally} at a good price.
Reply from Techinn.com
Dear Philip , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 Feb 2023
Verified reviewSuper.
Reply from Techinn.com
Dear Bozena , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
4 Feb 2023
Verified reviewI have just recently purchased this air fryer but have not had chance to use it yet
Reply from Techinn.com
Dear Myrtle , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Feb 2023
Verified reviewOptim
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A. A.
25 Jan 2023
Verified reviewQuick delivery of chosen product.No problems
Reply from Techinn.com
Dear Elzbieta, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
23 Jan 2023
Verified reviewDue to the (very) high gas prices in The Netherlands, I bought several small electric heating devices from TechInn. (Several, because also a few for friends/family). Everything with the order and delivery went fine, and I'm content about the products I received.
Reply from Techinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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