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Review Summary
Techinn is described as a straightforward place to buy from, with customers repeatedly mentioning quick delivery, careful packaging and good prices. Orders are reported to arrive as expected, and the overall experience feels easy and problem free.
Delivery
"Good product delivered promptly"
"Quick delivery, good pricing, happy with my product :-)"
"delivery arrived 1 day late, and because of that I leave 4 stars, otherwise I have no complaints"
Digital experience
"Wide range of products, very responsive and helpful customer service, pretty quick and easy to track international delivery. Thank you!"
"Easy to find and order on the site. Despatched promptly with tracking details and delivered on time. Also pleasantly surprised to find an adapter…"
Easy to find and order on the site. Despatched promptly with tracking details and delivered on time. Also pleasantly surprised to find an adapter for UK power sockets included!
"Fast and easy, could have more precise descriptions of the product on the website though."
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K. L.
15 Jan 2025
Verified reviewExactly what I needed, best price I found, quick and reliable service. Thanks all!
Reply from Techinn.com
Dear Kieron, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from K. L.
\o/ will do, thanks again!
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H. P.
15 Jan 2025
Verified reviewDelivery of the wrong product. It's a chore to figure it out. constant requests for additional pictures, even though everything is already clear from the first pictures.
Reply from Techinn.com
Dear, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
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S. J.
15 Jan 2025
Verified reviewThe website is easy to navigate and the tracking provied on my order was great as well as the packaging of my glass panel.
Reply from Techinn.com
Dear sol, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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P. G.
15 Jan 2025
Verified reviewThe site had a great range of products, was easy to navigate, simple order processing and smooth delivery with updates. Couldn't be happier.
Reply from Techinn.com
Dear Paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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S. T.
29 Dec 2024
Verified reviewVery quick delivery just before Christmas
Reply from Techinn.com
Dear Sarah, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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L. G.
29 Dec 2024
Verified reviewExcellent Quality and fantastic value for money. Kept up to date with the delivery time scales and arrived in perfect condition before estimated delivery date. Would highly recommend
Reply from Techinn.com
Dear Lesley, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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M. A.
28 Dec 2024
Verified reviewGüvenli ve ekonomik bir alışveriş yaptım. Belirtilen zamanda özenli ambslajlanmış ürünüm teslim edildi. Herşeye çok teşekkür ederim
Reply from Techinn.com
Dear Murat, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from M. A.
Ben çok teşekkür ederim Benim için çok i ve güvenli bir alışveriş deneyimi oldu.Yeni alışverişlerde görüşmek üzere bereketli kazançlar dilerim
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A. L.
24 Dec 2024
Verified reviewWent good
Reply from Techinn.com
Dear Anette, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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J. T.
24 Dec 2024
Verified reviewGoogle nest miini took a long time to arrive and when it did, it came with a Euro plug which should have been made clear before ordering
Reply from Techinn.com
Hello John, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the issue. When placing the product in the shopping basket as well as in your order confirmation it is indicated that the product comes with a EU plug: GOOGLE Nest Mini Smart Speaker Characoal / Antracite One Size/EU Plug We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Best regards
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C. W.
7 Dec 2024
Verified reviewI was looking for something very specific that was only available in a couple of places. Never having used or heard of TechINN before I was doubtful but have been pleasantly surprised by their competitive pricing, good communication and prompt delivery
Reply from Techinn.com
Dear Christine, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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J. M.
6 Dec 2024
Verified reviewItems arrived quickly and in perfect condition, very happy and impressed with the website and service
Reply from Techinn.com
Dear Jamie, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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M. B.
5 Dec 2024
Verified reviewdelivered quickly. well packaged
Reply from Techinn.com
Dear Marjan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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P. W.
5 Dec 2024
Verified reviewOrdered electric shaver. Order confirmed and item dispatched promptly with photograph provided of package and Royal Mail Tracking number. Due to item coming from EU took about 10 days to arrive but acceptable.
Reply from Techinn.com
Dear Peter, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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I. M.
3 Dec 2024
Verified reviewAangekomen op de juiste datum
Reply from Techinn.com
Dear Ildiko, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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J. H.
24 Nov 2024
Verified reviewEasy to navigate, easy to find what I was looking for, fast delivery
Reply from Techinn.com
Dear Jan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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G. V.
24 Nov 2024
Verified reviewI recieven a different brand and type product from what I ordered. AMD is was a refurbished one too!
Reply from Techinn.com
Hello Gerard, We are very sorry to hear that you rated our service as not meeting your expectations, please be assured that the experience of our customers is very important to us. In case that you have received a wrong product, we kindly ask you to submit a return request through your account. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, an item is missing from your order, a wrong color/size was sent, the article does not match the product photo etc.) Please sign in to your account by using your email address and password and select My orders. Then, click on the order, select the reason that best suits the situation and follow the instructions. If you have any further questions, please contact our customer service by sending an email to support@tradeinn.com Kind regards
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A. C.
24 Nov 2024
Verified reviewVery good
Reply from Techinn.com
Dear Augusto, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Nov 2024
Verified reviewProduct as advertised. Packed well and despatched on time. Very satisfied.
Reply from Techinn.com
Dear anthony jeffs, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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J. K.
24 Nov 2024
Verified reviewWhen I orderded the product on a Sunday the delivery date was set on the next Thursday, then it was postponed to Saturday, and then again to Monday, so my birthday present for a friend came too late.
Reply from Techinn.com
Hello Jolanda, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot.
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R. K.
24 Nov 2024
Verified reviewIt was alright, no problems
Reply from Techinn.com
Dear Richard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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