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Review Summary
Snowinn is described as easy to order from, with competitive prices and a service that feels smooth from checkout to delivery. Customers often mention quick shipping, clear tracking and items arriving well packed and as described, which makes the buying process feel straightforward and reassuring.
Delivery
"As long as you're not in a hurry, all is well. Lowest prices i could find including delivery to The Netherlands."
"Perfect 🤩 as described Super fast delivery 🚚"
"Great gear, great prices, fast delivery!!"
Digital experience
"Legitim store, reliable, good service and quick delivery."
"Heel eenvoudig specifieke ski helm gezocht. Absoluut veel goedkoper dan ergens anders. Snel geleverd en goeie track&trace. Zeer tevreden !!!"
"Website is easy to navigate and well designed! Delivery was quick and product exactly as described at a reasonable price. Very happy with the service…"
Website is easy to navigate and well designed! Delivery was quick and product exactly as described at a reasonable price. Very happy with the service and with my purchase.
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A. A.
21 Jan 2022
Verified reviewQuick Delivery
Reply from Snowinn.com
Dear Sergio , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Jan 2022
Verified reviewFast, great. Thank youy
Reply from Snowinn.com
Dear Eva , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
19 Jan 2022
Verified reviewGoede prijs en snel geleverd
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A. A.
17 Jan 2022
Verified reviewGreat service. Was slightly concerned about ordering from Spain but it was very straightforward and I was able to track the delivery until it arrived. The gloves were considerably cheaper than anywhere in the UK and I'm really pleased with them.
Reply from Snowinn.com
Dear Amy , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Jan 2022
Verified reviewI thought I would get a pair of gloves that was heated with a battery, I didn't. Maybe the description should be more clear.
Reply from Snowinn.com
Hello Gertie, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot.
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A. A.
17 Jan 2022
Verified reviewRapid service and prompt delivery despite rush. Excellent product but sadly I've had to return the item which was easy to do, but not yet refunded. The re-order of the same item in a different size was again easy and with prompt delivery. Excellent company to deal with. Thank you.
Reply from Snowinn.com
Dear Ruth , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Jan 2022
Verified reviewVery satisfied
Reply from Snowinn.com
Dear Ana , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Jan 2022
Verified reviewAll was OK
Reply from Snowinn.com
Dear Martin , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Jan 2022
Verified reviewFast, shipping, good sevice
Reply from Snowinn.com
Dear Mindaugas , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Jan 2022
Verified reviewGreat quality of the product. Fast delivery, exact on the date.
Reply from Snowinn.com
Dear Vlantislav , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Jan 2022
Verified reviewThis is the second time I've ordered something via the TradeInn group. The prices convinced me to do so. Also the second time that my order was here within a week (from Spain to the Netherlands). You get an email with the tracking information when the order is packed and then you can see all the steps in the shipping process until the package is delivered. It gives me a sense of security that I can exactly see where my package is. I haven't had to return my orders so far, so I don't know how what the quality of this service will be.
Reply from Snowinn.com
Dear Rosa , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Jan 2022
Verified reviewExcellent product and very fast delivery.
Reply from Snowinn.com
Dear Vjekoslav , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Jan 2022
Verified reviewI paid a higher price, the one from the SL model, but I bought a cheaper model, the GS model. They did not invoice without VAT, as I requested in due time from the time of order.
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A. A.
17 Jan 2022
Verified reviewGreat service. I am very happy with my purchase and will recommend Snowinn.com.
Reply from Snowinn.com
Dear Mathias , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Jan 2022
Verified reviewORDERED FOR MY SON AND RECEIVED IN TIME FOR CHRISTMAS. WELL PACKAGED AND HE IS DELIGHTED WITH THEM. WOULD USE THIS COMPANY AGAIN DEFINITELY AND WILL RECOMMEND THEM TO FRIENDS.
Reply from Snowinn.com
Dear Sandra, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Jan 2022
Verified reviewPerfect services, best prices ever!
Reply from Snowinn.com
Dear Eva, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Jan 2022
Verified reviewExcellent service the product was received on time, and my daughter was pleased with the present.
Reply from Snowinn.com
Dear Carol, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Jan 2022
Verified reviewPoor returns policy!
Reply from Snowinn.com
Hello Sophie, We are really sorry about your comments, however all the information about taxes are in our terms and conditions that you accepted at the moment that you made the purchase. We want to clarify that is not a value for us, is a value that you have to pay in customs in your country, that payment not depend of us only depends of customs in your country. Regards,
Reply from A. A.
When will my money be back in my account?
Reply from Snowinn.com
Hello Sophie, Once we receive your product back in our warehouse our returns department will verify it and will proceed to make a refund of your money directly in your method payment. If you need more information you can contact directly with customer service sending an email to support@tradeinn.com Thanks
Show exchanges Hide exchanges -
A. A.
5 Jan 2022
Verified reviewExcellent
Reply from Snowinn.com
Dear Christos, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Jan 2022
Verified reviewFast delivery, great prices, great quality
Reply from Snowinn.com
Dear PANAGIOTIS, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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