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Review Summary
Smashinn comes across as a smooth place to order from, with easy navigation, quick replies and a process that feels straightforward from checkout to delivery. Customers repeatedly mention clear communication, good support after the order and items arriving as described, which makes the purchase feel reliable and low-friction.
Delivery
"Very fast delivery ang good support after the order."
"Timely service and arrived well packaged"
"Wszystko zgodne z opisem. Przesyłka do Polski sprawna i szybką. Sprzęt bardzo dobrej jakości. Polecam"
Digital experience
"Super goede site voor alles wat met padel te maken heeft. Mooi racket gekocht van assasin. Fabrikant uit Spanje dus kwaliteit."
"Łatwa nawigacja. Czas dostawy zgodny z podanymi informacjami. Produkt zgodny z opisem."
"Very good communication throughout the order process. Easy to navigate web site. Delivery on time. Lovely product, I’m very happy"
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A. A.
24 May 2023
Verified reviewVery good ,,,
Reply from Smashinn.com
Dear Mona, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 May 2023
Verified reviewquickly delivered!
Reply from Smashinn.com
Dear Antonio, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 May 2023
Verified reviewGood priced and high quality
Reply from Smashinn.com
Dear Chiem, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Apr 2023
Verified reviewMy husband is happy with our order for his badminton footwear
Reply from Smashinn.com
Dear Debbie, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Apr 2023
Verified reviewProduct came as advertised and wasn't waiting as long as some of the reviews said.
Reply from Smashinn.com
Dear Maria, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Apr 2023
Verified reviewExcellent service goods arrived safely with no issues
Reply from Smashinn.com
Dear Peta, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Apr 2023
Verified reviewQuick delivery and item as described. Would recommend.
Reply from Smashinn.com
Dear Burak, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
13 Apr 2023
Verified reviewGood price. Updates re delivery were helpful. All good.
Reply from Smashinn.com
Dear Nigel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Apr 2023
Verified reviewExcellent
Reply from Smashinn.com
Dear Panagiotis, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
30 Mar 2023
Verified reviewYou can buy with confidence as there is a tracking device for your parcel. Delivery was on time and secured.
Reply from Smashinn.com
Dear Francis, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Mar 2023
Verified reviewDespite reading many negative reviews I decided to make my order, especially as paying using Klarna was available (so that seemed to mitigate any risk regarding any potential problems receiving my order). However I had no problems and received my order within a week of ordering. Very happy! Don’t write reviews normally but decided to on this occasion due to so many negative ones I read, which I think were slightly misleading. Hope this helps someone else help them make an informed decision. And the price for my item was by far the lowest I could find!
Reply from Smashinn.com
Dear Robert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
13 Mar 2023
Verified reviewSadly the Hoody was way to small . Delivery was on the slow side on the whole an average experience.
Reply from Smashinn.com
Dear Dennis, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Mar 2023
Verified reviewEverything fine. No problems
Reply from Smashinn.com
Dear Frank, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Jan 2023
Verified reviewEasy to use website with very reasonable prices. I recieved my trainers incredibly quickly. I'd definitely order from here again!
Reply from Smashinn.com
Dear Sarah, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Dec 2022
Verified reviewGreat pair of trainers & turned up on time
Reply from Smashinn.com
Dear Andy , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
23 Dec 2022
Verified reviewEasy Quick delivery
Reply from Smashinn.com
Dear Andy , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Smashinn.com
Dear Kim , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Show exchanges Hide exchanges -
A. A.
7 Dec 2022
Verified reviewwas a good expercience delivery time could be quicker though
Reply from Smashinn.com
Dear scott , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Nov 2022
Verified reviewGood products, service and delivery, would recommend
Reply from Smashinn.com
Dear John , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Nov 2022
Verified reviewGood service
Reply from Smashinn.com
Dear Marion , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 Nov 2022
Verified reviewGreat price for a great product. Delivered efficiently with great tracking of shipment etc. Would recommend.
Reply from Smashinn.com
Dear Sarah , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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