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Review Summary
Smashinn comes across as a smooth place to order from, with easy navigation, quick replies and a process that feels straightforward from checkout to delivery. Customers repeatedly mention clear communication, good support after the order and items arriving as described, which makes the purchase feel reliable and low-friction.
Delivery
"Very fast delivery ang good support after the order."
"Timely service and arrived well packaged"
"Wszystko zgodne z opisem. Przesyłka do Polski sprawna i szybką. Sprzęt bardzo dobrej jakości. Polecam"
Digital experience
"Super goede site voor alles wat met padel te maken heeft. Mooi racket gekocht van assasin. Fabrikant uit Spanje dus kwaliteit."
"Łatwa nawigacja. Czas dostawy zgodny z podanymi informacjami. Produkt zgodny z opisem."
"Very good communication throughout the order process. Easy to navigate web site. Delivery on time. Lovely product, I’m very happy"
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A. A.
29 Apr 2024
Verified reviewRecommended company. I’m really pleased with the adidas trainers. Well packaged and delivery was quicker than anticipated. Will definitely buy from you again.
Reply from Smashinn.com
Dear Gina, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Apr 2024
Verified reviewDispatched to UK. ASICS tennis shoes at a great price and a quick delivery around 5 working days. Very pleased with item and service. April2024
Reply from Smashinn.com
Dear jonathan lugg, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Apr 2024
Verified reviewNettipalvelutoimiierittäinhyvinkokonaisuudessaan-
Reply from Smashinn.com
Dear Ari, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
23 Apr 2024
Verified reviewGreat website and shop with qick delivery to Sweden.
Reply from Smashinn.com
Dear Henrik, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Apr 2024
Verified reviewI really like this shop, I can find good products with good prices
Reply from Smashinn.com
Dear Fabio, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Apr 2024
Verified reviewGreat looking product,arrived promptly very easy service
Reply from Smashinn.com
Dear Karl, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
13 Apr 2024
Verified reviewExcellent service and help and products
Reply from Smashinn.com
Dear Shiva, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Apr 2024
Verified reviewPolecam.
Reply from Smashinn.com
Dear Jacek, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Apr 2024
Verified reviewSmash inn had the tennis shoes in the right size that I wanted unlike many other sites and kept me informed of progress on my order which arrived exactly when they said it would. Recommended..
Reply from Smashinn.com
Dear John, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Apr 2024
Verified reviewGreat value and prompt delivery with good communication
Reply from Smashinn.com
Dear Michael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Mar 2024
Verified reviewFast delivery to European country. Padel racket as described. Smooth experience.
Reply from Smashinn.com
Dear Arturas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 Mar 2024
Verified reviewGreat shorts and a reasonable price. Cheaper to buy from here than in the UK. The quality is great.
Reply from Smashinn.com
Dear Bibi, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
You are very welcome.
Show exchanges Hide exchanges -
A. A.
25 Mar 2024
Verified reviewOrdered Backpack and item arrived two days earlier than expected. Seamless transaction with no issues.
Reply from Smashinn.com
Dear william, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Mar 2024
Verified reviewExcellent product, fast delivery and very competitive price.
Reply from Smashinn.com
Dear Claire, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Mar 2024
Verified reviewSmashinn has an extended sales program for padel, good prices, good communicaion, and deliveries arrive on the promised day. What else can a man want?.... :-)
Reply from Smashinn.com
Dear Willem, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Mar 2024
Verified reviewGood quality at a good prices, and fast shipping.
Reply from Smashinn.com
Dear Toni, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Mar 2024
Verified reviewVery good, great service. I would recommend and will be using again.
Reply from Smashinn.com
Dear Steve, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Mar 2024
Verified reviewDO NOT BUY!! VERY BAD. Item never arrive and they refused to refund me or send replacement. Instead they want me to go to the delivery company to file a complaint rather then take responsibility for their products. This is the merchants responsibility not the customers.DO NOT BUY FROM HERE!
Reply from Smashinn.com
Hello , We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the issue. Unfortunately we have to follow the guidelines indicated by the delivery company as your shipment was delivered according to their system. https://www.royalmail.com/track-your-item#/tracking-results/GH448480063GB We cannot do anything if you decide not to follow the given instructions unfortunately. Please bear in mind that you always have the choice between different transport companies in case you are not satisfied with the service of a particular courier. We are sorry for the inconvenience. Kind regards,
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A. A.
25 Mar 2024
Verified reviewEasy to buy, I was skeptical as it was such a good price, but arrived on time and exactly as ordered. Well packaged and secure. Can't fault the service.
Reply from Smashinn.com
Dear Rohan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Mar 2024
Verified reviewSuper fast, great support, fast buy and delivery!
Reply from Smashinn.com
Dear László, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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