Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
9 Mar 2022
Verified reviewGood equipment, great location under the lift, locker storage, would use again.
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A. A.
9 Mar 2022
Verified reviewVery patient and helpful staff.
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A. A.
9 Mar 2022
Verified reviewGood service and good price
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A. A.
9 Mar 2022
Verified reviewGreat location in Chamonix
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A. A.
9 Mar 2022
Verified reviewYes
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A. A.
9 Mar 2022
Verified reviewVery happy - Will use them again next year
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A. A.
9 Mar 2022
Verified reviewYes
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A. A.
9 Mar 2022
Verified reviewExcellent service.
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A. A.
9 Mar 2022
Verified reviewWill be back.
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A. A.
9 Mar 2022
Verified reviewVery positive experience.
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A. A.
9 Mar 2022
Verified reviewOk service
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A. A.
9 Mar 2022
Verified reviewNice shop but old ski’s
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A. A.
9 Mar 2022
Verified reviewno facilities to keep our hire equipment in the store overnight. This was not stipulated on any details so we had to carry our skis etc back and forth to the slopes everyday with 5 children. previous skimkium shops have allowed us to store our skis and boots overnight.
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A. A.
9 Mar 2022
Verified reviewAbsolutely. Have used many times over the years. Order management, and overall service is great. No reason to change provider.
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A. A.
9 Mar 2022
Verified reviewThe treatment from the guy who did my wifes boots and the disregard for the quality of the equipment handed out despite having ordered and paid for premium skis means I would never use skimium again or recommend them to anyone.
Reply from Skimium.co.uk
Hello Paul, Thank you for your opinion. We are very sorry about this exeprience you had in our store and we would love to have you again over to welcome you the best way. Kind regards Skimium team
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A. A.
9 Mar 2022
Verified reviewVery much so
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A. A.
9 Mar 2022
Verified reviewVery happy with Sanglard Staff! Highly professional and dependable, knows équipement extremely well, always in a good mood (even when under a lot of pressure during peak season)
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A. A.
9 Mar 2022
Verified reviewThe quality of the equipment is too low. I will NOT recommend the shop. I will strongly urge you to find another operator of we will find another renting comapny for our next holiday
Reply from Skimium.co.uk
Hello Morten, Thank you for sharing your opinion. As the last two seasons have been difficult for us, all our skis have not been 100% replaced and we do apologize if you're not happy with the equipment you got. Next time, I do recommand you to ask and share this opinion directly in the store, so we can switch and have you welle equipped! Kind regards Skimium team
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A. A.
9 Mar 2022
Verified reviewprovided a good service, one member of my family went back for shorter skis which they changed quickly for her
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A. A.
9 Mar 2022
Verified reviewas I said, my equipment was quite tired. the boots were non waterproof. An experienced snowboarder looked at my board in a telecabin and told me he couldn’t believe Inhad been given it. It was completely unwaxed.
Reviews displayed in chronological order