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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
13 Mar 2022
Verified reviewA nice small shop with pleasant helpful staff
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A. A.
13 Mar 2022
Verified reviewThoroughly recommend Skimium
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A. A.
13 Mar 2022
Verified reviewGreat service at a bust time
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A. A.
13 Mar 2022
Verified reviewService is outstanding!! We have being booking with Sandra and team in Planete Glisse Les Gets for 13 years. A special Merci /Thank You to Clare and Mael.....superb customer service.
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A. A.
13 Mar 2022
Verified reviewWell organised. Great knowledgeable staff
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A. A.
13 Mar 2022
Verified reviewNo no
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A. A.
13 Mar 2022
Verified reviewVery good service from everyone
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A. A.
13 Mar 2022
Verified reviewYess
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A. A.
13 Mar 2022
Verified reviewYes very satisfied would use again
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A. A.
13 Mar 2022
Verified reviewVery helpful staff
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A. A.
13 Mar 2022
Verified reviewThe staff were so very friendly and helpful to my two sons and me. The equipment was good and the 'process' very easy to navigate. Many thanks to all the team.
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A. A.
13 Mar 2022
Verified reviewGood
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A. A.
13 Mar 2022
Verified reviewexcellent service
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A. A.
13 Mar 2022
Verified reviewThe most efficient ski hire service I have ever had . Well done
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A. A.
13 Mar 2022
Verified reviewAlways use this shop and the owner always remembers us, even if we haven't been able to go for the last 2 years due to the pandemic.
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A. A.
13 Mar 2022
Verified reviewYes
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A. A.
13 Mar 2022
Verified reviewAs ever, fantastic service from Fun Ski Shop in Les Gets. The nearest ski hire shop to the chairlift & bubble which is just over the road. We have used them for many years and will do so again in 2023.
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A. A.
13 Mar 2022
Verified reviewUnfortunately the experience of being charged an excessive amount for something we felt wasn’t our fault left us feeling upset and unreasonably charged.
Reply from Skimium.co.uk
Hello Suzie and thank you for your opinion. We truly apologize for your experience with Skimium and are improving our methods to be able to welcome you the best for your next trip. Thank you for your comprehension and see you soon! Skimium Team
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A. A.
13 Mar 2022
Verified reviewI was satisfied with the rental overall. The only criticism I would make is despite giving details of height, weight and ability at the time of hire, the staff seemed not to have this information so I was asked again in the shop and had to make a best guess.
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A. A.
13 Mar 2022
Verified reviewGreat people - thanks.
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