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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
24 Mar 2022
Verified reviewI've been going to this shop for years to hire my skis. The staff have always been incredibly friendly and helpful.
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A. A.
24 Mar 2022
Verified reviewI used the swap service and the staff made it very quick and easy to change equipment.
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A. A.
24 Mar 2022
Verified reviewGreat service and well priced (with discounts)
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A. A.
24 Mar 2022
Verified reviewGood service in Flaine shop and change to the booking handled very easily. Recommend!
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A. A.
24 Mar 2022
Verified reviewI paid for the top tier package. The Skimium website lists 2 snowboard models in this category: "Nitro team" and "Burton Custom" When I arrived, the board they intended to give me was a Solomon Wildcard, which is a beginner board and no where close to what was shown on the website. They insisted that this is the board they have and that the models shown on the website have no meaning. After much waiting while one of the staff went to other shops to see if they have boards of a higher level, I ended up receiving a Burton Radius board, which is still not close to the same level as what's listed on the website... This experience was terrible and I will most certainly not rent from Skimium again. If you show specific board models on your website, make damn sure its what you actually supply people, or at least something of similar specs.. Supplying a beginner board instead of an expert board is unacceptable.
Reply from Skimium.co.uk
Hello Sapir and thank you. All our equipment shown on our website is not specifically the one you will have once in the shop. Actullay when booking on www.skimium.com you book a ski category, not a specific model. The shop may not have the borad you'd like but as we did, we do our best for our customers to have the equipment they'd like. On snowboards, this is so specifica, we can't have unfortunately all the boards and we're very sorry about that. We do hope you'll understand this message and would be glad to have you again in Avoriaz, All the best CMP Skimium team
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A. A.
24 Mar 2022
Verified reviewShop was great & perfectylocated for us.
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A. A.
24 Mar 2022
Verified reviewNo.
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A. A.
24 Mar 2022
Verified reviewGreat staff, really helpful and cheerful too
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A. A.
24 Mar 2022
Verified reviewNone
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A. A.
24 Mar 2022
Verified reviewVery satisfied.
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A. A.
24 Mar 2022
Verified reviewAll fine staff pleasant and helpful
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A. A.
24 Mar 2022
Verified reviewWe enjoyed renting from this shop. The staff was very helpful. The equipment was great and if there were any issues they were quick to fix it or give new equipment. Would definitely recommend renting from here. The location was also very convenient.
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A. A.
24 Mar 2022
Verified reviewGreat service all round.
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A. A.
24 Mar 2022
Verified reviewYes, good service for the price of ski hire.
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A. A.
24 Mar 2022
Verified reviewOverall was pretty good
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A. A.
24 Mar 2022
Verified reviewNo comment
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A. A.
24 Mar 2022
Verified reviewExcellent- would use again.
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A. A.
24 Mar 2022
Verified reviewThe skis I got let down this mark
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A. A.
24 Mar 2022
Verified reviewBetter equipment supplied than intrasport!
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A. A.
24 Mar 2022
Verified reviewFelt the staff did not welcome customers.
Reply from Skimium.co.uk
Hello and thank you for your comments. We're deeply sorry to read it and unfortunately we have no more details about you experience in our store. Be fully aware our customers are more than welcome and e're always very happy to have you over. If you don't mind, please feel free to send us an email for more explanations to customerservice@skimium.com All the best and looking forward to see you again very soon in Les Ménuires, Skimium Team Art de Glisse
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