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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
4 Apr 2023
Verified reviewNo interest in the customers when we entered the shop, no testing was done to ensure correct fit. There was a screw missing in my snowboard which inhad to get repaired at another shop before i even went boarding, lucky i noticed as this could have been very dangerous. Dont think i will be using this hire shop again
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A. A.
4 Apr 2023
Verified reviewEasy booking excellent shop in Samoëns very knowledgeable owner operator
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A. A.
4 Apr 2023
Verified reviewsimple & efficient and good value
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A. A.
4 Apr 2023
Verified reviewOverall good, just needs a bit of refinement especially when it comes to the payment as the latter went into a loop when i clicked to make the payment and had to do it again to get ti to work. Great staff in shop - everything was ready and labelled when I arrived.
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A. A.
4 Apr 2023
Verified reviewFound the ski pack i wanted easily, paid online, worked just fine when I got to the shop
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A. A.
4 Apr 2023
Verified reviewFast and friendly
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A. A.
4 Apr 2023
Verified reviewThe branch is very small and they didn't have a lot of equipment to spare I felt that I did not get the quality of the equipment I ordered
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A. A.
4 Apr 2023
Verified reviewVery quick and easy, no issues with booking at the rental location and equipment was of the grade I ordered
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A. A.
29 Mar 2023
Verified reviewExcellent customer service and support. Good standard of skis and equipment for my whole party.
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A. A.
29 Mar 2023
Verified review---
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A. A.
29 Mar 2023
Verified reviewThis was the most efficient and well organised ski hire shop I have ever used.
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A. A.
29 Mar 2023
Verified reviewHelpful staff who kindly stayed late to allow us to get our ski hire on the evening we arrived. They were super helpful and a total pleasure to deal with. Thank you !
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A. A.
29 Mar 2023
Verified reviewYes. Easy.
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A. A.
29 Mar 2023
Verified reviewEasy to browse and select the equipment we needed. We have used skimium before, always find we get excellent friendly service, good equipment and good value for money
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A. A.
29 Mar 2023
Verified reviewGreat booking system, friendly staff, and was able to refund when we couldn't go due to a flight cancellation.
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A. A.
29 Mar 2023
Verified reviewNot the cheapest option by any stretch, but premium equipment and top-notch in-store service. I still haven’t received a refund for a cancellation though when I changed my booking…
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A. A.
29 Mar 2023
Verified reviewUser friendly
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A. A.
29 Mar 2023
Verified reviewIt was very straightforward, effective and easy. I got an amazing package, and when I got there, they even hooked me up with something better.
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A. A.
29 Mar 2023
Verified reviewGood online selection process and great advice on cancelling and reordering when dates changed slightly.
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A. A.
29 Mar 2023
Verified reviewVery easy to access the site and find what I was looking for.
Reviews displayed in chronological order
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