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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
20 Dec 2023
Verified reviewFabian & Matthew are great! Love their service!
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A. A.
19 Dec 2023
Verified reviewfriendly staff and good value for money. good location !
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A. A.
10 Dec 2023
Verified reviewEasy to book our ski equipment and good value
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A. A.
10 May 2023
Verified reviewExcellent experience. We were quickly served upon entry and also seen by the Chamonix Ski Minimum team, despite booking our skis for L'Aguillie Ski Minimum. Our group hired expert skis, intermediate skis, beginner skis, boots, and helmets. All were excellent quality and led to a great ski week. I couldn't have asked for better equipment. I have come to Sanglard (Chamonix Ski Minimum) for several years and there is a reason I always go back. Everyone also spoke perfect English, which helped with our very poor French. Easy to book and had some great discounts with groups. 10/10.
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A. A.
10 May 2023
Verified reviewWebsite is very easy to use. Great choice of ski equipment at excellent prices.
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A. A.
10 May 2023
Verified reviewNot at all! I reserved and paid premium pack but they gave me the basic ski with size 154cm which was not my request and they said we have just this and 168cm if you don’t want it’s your issue! I mentioned in voucher I need 160cm or maximum 165cm but they don’t care ! Their manner with customer was really in bad way! (We have just this two ski if you don’t want doesn’t matter)
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A. A.
2 May 2023
Verified reviewMy experience with this ski rental store was fantastic. The staff was incredibly friendly, and they went out of their way to ensure my comfort by exchanging my ski boots for more comfortable ones.
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A. A.
2 May 2023
Verified reviewReally straight forward and easy to do
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A. A.
2 May 2023
Verified reviewExcellent. The team in the ski hire shop are all first class and very customer focussed to get the right fit. The manager Anthony is a font of ski boot knowledge and very helpful.
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A. A.
2 May 2023
Verified reviewPretty simple and easy for multiple people......
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A. A.
2 May 2023
Verified reviewVery easy, good discounts. Felt like value for money. However, the quality of the equipment when I picked it up was very poor. The skis were battered and had large flakes of fibreglass missing. One of the poles was bent. The boots were extremely uncomfortable and the worst I have ever hired.
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A. A.
2 May 2023
Verified reviewWebsite was easy to use, Great Price, Staff very helpful, happy with all equipment
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A. A.
2 May 2023
Verified reviewStaff (La Rosiere) were extremely helpful and very friendly, would definitely rent here again!
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A. A.
2 May 2023
Verified reviewI had paid for the ski insurance. Unfortunately a ski did break on holiday and even though I was insured, charged 450€ and told to claim back from Skimium. Skimium say the shop shouldn't have charged me and to seek a refund from them. Customer service is hopeless and both companies saying the other should pay out. Neither company taking responsibility or helping to resolve the issue, with no thought for the customer.
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A. A.
2 May 2023
Verified reviewEasy to use website and simple to book the skis and boots we needed
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A. A.
2 May 2023
Verified reviewEasy to do and great discounts - in store staff were brilliant and equipment was great. Would definitely use again and recommend to others.
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A. A.
2 May 2023
Verified reviewEasy to use and clear. The team in the shop were very helpful too.
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A. A.
2 May 2023
Verified reviewGenerally simple but very easy to go back to the default shop rather than the one closest in town. This resulted in one of our group to walk right across town
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A. A.
2 May 2023
Verified reviewBrilliant service and always easy to deal with. used these guys three times now. I even bought an ex-rental pair of skis - great value.
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A. A.
2 May 2023
Verified reviewEasy service, relaxed staff. Great experience on the slope.
Reviews displayed in chronological order
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