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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
19 Jan 2024
Verified reviewGreat shop. Owners are friendly and very helpful.
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A. A.
19 Jan 2024
Verified reviewOnly one person to help. Very little options available for the excellence trim. Boots initially provided were basic.
Reply from Skimium.co.uk
Hello, thank you for taking the time to leave a review. We appreciate your feedback and apologize for any inconvenience you faced. We look forward to serving you again. See you soon at Skimium.
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A. A.
19 Jan 2024
Verified reviewGreat service
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A. A.
19 Jan 2024
Verified reviewGreat equipment all either new or nearly new. Friendly service
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A. A.
19 Jan 2024
Verified reviewexcellent and knowledgeable staff. equipment is top notch quality
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A. A.
19 Jan 2024
Verified reviewGreat service
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A. A.
19 Jan 2024
Verified reviewMy daughter has a very difficult size for her feet and first ski boots we rented were too narrow. We had to go back to Penz to try to change them. It was nothing too much for the staff at Skimium! They were very patients and gave my daughter a variety of boots to try until she found the best size ones. We are very pleased with our experience at Pierre Penz in Hameau du Lay, we keep on coming back every year and will deffinetely return in the future. Strongly recommended.
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A. A.
19 Jan 2024
Verified reviewGreat shop
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A. A.
19 Jan 2024
Verified reviewReally helpful, no problem in changing our boots when needed. Also bought a couple of spoon sledges as only 4 euros. The store is about 50 metres off the Aollets button lift run. We were staying at Odalys on the Ecartee run so opted to drive up to the shop for ease. They were open all day as it was the holidays which allowed us to drop our equipment at lunchtime on our last day.
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A. A.
19 Jan 2024
Verified reviewThe staff were excellent and best ski hire we have used and would recommend in this resort.
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A. A.
19 Jan 2024
Verified reviewAll round fantastic service with new equipment... Great flexibility and knowledge and very good technical English when my French ran out! Always a pleasure to use Skimium and Le Lodge were one of the best. Very well stocked shop as well as excellent hire kit. Thank you Le Lodge team.
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A. A.
18 Jan 2024
Verified reviewNo.
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A. A.
18 Jan 2024
Verified reviewVery helpful staff
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A. A.
18 Jan 2024
Verified reviewI reserved the free style ski board. but the staff told me that they don't have any availavble.
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A. A.
18 Jan 2024
Verified reviewExcellent staff and ski service
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A. A.
18 Jan 2024
Verified reviewWe have used the SKIMIUM shop in La Rosiere many times before and always go back. The store provides excellent equipment and the staff are extremely knowledgeable and helpful. The staff seem to bend over backwards to help with their customers needs and we found returning equipment on one of their busiest end of weeks really easy with only a short queue. They have a returns system which seems to work well.
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A. A.
18 Jan 2024
Verified reviewFriendly helpful and efficient staff
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A. A.
18 Jan 2024
Verified reviewThe store worker upstairs was very helpful and engaging at every visit, the younger ski technician downstairs was unhelpful and sometimes rude, just going against any requests or questions that were raised on ski choice.
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A. A.
18 Jan 2024
Verified reviewReceived good quality equipment. Friendly and efficient staff.
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A. A.
18 Jan 2024
Verified reviewWell organised and good systems in place. Very nice staff. Everything was ready for us when we arrived so it was quicker than other ski hire shops we have used. Equipment was a high standard. Good storage systems, with numbered allocated boot storage. Plenty of space to put in boots etc.
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